A highly-motivated, productive and customer-focused team player with strong Communication, Interpersonal, Organizational, Time management, Analytical and Problem-solving skills. Able to work well independently or as part of a professional team. Adept at explaining complex computer concepts and processes to a variety of professional and lay audiences in a clear and accessible manner. To work as a IT Support Specialist I always willing to provide technical support and training to users by utilizing my 5 years of experience and knowledge of computer technologies.