Customer Support / Support Tickets Person

I have 5+ years of experience in customer support and admin support tasks. I have done live chat support, admin support, email handling, phone support, content moderation, ticketing system, list creation, web to excel tasks, product entries, data scrapping, real estate tasks and more admin related tasks. Kindly share more details about your business. I usually use skype for calling purpose. Do you have some call scripts ? Looking forward to your response and probably working with you.

Hi there, I am interested to learn more about this opportunity. How many hours a day? Which time zone please? How long is the project for? Please advise. Thanks & Regards, Mahtab

Hello There, I can do this work according to your requirements. i am able to handle this with my best care and creativity. I have done this type of data entry project previously.i assure you that i can complete your project with a minimum time and any types of error free work. For this time i have no pending project,so i can do your job accurately with great satisfaction. please reply me asap,i am waiting for your reply.... Thanks, dangersystem

Hello, my name is Anastasia. I am business development manager of MoveUp Solutions. We are outsourcing company which specified in telemarketing, customer care, technical customer support, virtual assistance. We work with companies and clients through all over the world. I would like to tell you about who we are and what we do. More than 5 years we provided different type of services for clients and companies that need us. We use individual approach with every client, arrange special training courses for our agents for particular project. Our agents have great communication skills, able to work in high pressure environment, solve task in a workable and timely manner. Our agents are fluent in English and also we have native speakers in our team. General experience of our agents more than 5 years in different customer care spheres. We have agents who are great in consulting clients via phone, email or live chat. Also we have agents with huge technical background who perform function of technical support specialists. They have troubleshooting skills, experience in work with AD, Exchange, CRM, Outlook, Office 365, various remote control tools, mail filtering, backup, installation issues, VMware view, Cisco Any connection, VPN issues, Citrix, SharePoint platform etc. Please, feel free to contact us on Skype: moveup.5

Hello! Please consider my bid for this project and for more contact me via message here,for more check my profile for reviews and here is my short Summary.. Well I am an Experienced Lancer,Check My Portfolio, doing work from a long time for other websites like odesk and elance along with other online markets. Professionalism , Truthfulness,hard work and dedication for your project will be my plus for you. Rates and conditions are adjustable....For More Info or Details or even Getting know my potential Private Messages are more than Welcome.... Thank you

Hello Sir/Madam, I am an MBA and B.com. I have 3 years experience in BPO in process. I have been in sales and marketing for 6 years. I am doing this freelancing as full time for past 2 years. Did various kinds of projects like virtual assistant, marketing, Admin etc. MY EXPERIENCES: > Virtual Assistant and customer support > Sales and marketing and Finance > BPO Processes > IT MY SKILLS > BPO-process. > Attending calls and cold calling. > Fast typing. > High level accuracy. > Photoshop. > Ms office. > Sales and Marketing. > HTML. > Good communication. > 8-10 hrs working duration per day for 5 days a week. > Virtual Assistance and customer support. > Admin. I ensure High quality work and delivery of the service on or before the expected date. Looking forward for the project being awarded. Thank you, Karthik Viswam. 91 9884184628.

If I can use skype to call these people, I can this this job. We wsill have tot alk about pay, maybe you´d like to pay me per call? I am an American who has lived in Austria since 1992. I have worked from home since 2002. My work included talking to affiliates and customers on skype. The company I worked at recently closed, and I am able to work any days any as many hours as you would like. I am a professional and hard worker. I would also be happy to talk to you on skype.

(MY RATES ARE NEGOTIABLE) I have gone through your job posting and become very much interested to work with you. I am an expert in this field. I have already completed several Virtual Assistants projects. I have 5+ years of experience working as Virtual Assistant I have excellent command over English. I am a hard worker, productive and worthy of your attention I hope, I would be the right candidate for this post. Awaiting an positive response from you. Kinds Regards,

I am an experienced, Efficient, Dependable and Hard working freelancer for all kinds of data entry work. I will provide 100% accuracy on my work. I have worked doing data entry and word processing. I have experience in using Microsoft Word, MS Excel, PowerPoint, and Web Research. I have sound communication skills

A proposal has not yet been provided

A proposal has not yet been provided

A proposal has not yet been provided

As a VOIP expert with over four years in a multinational call center as Call center as a manager, I am most qualified to help handle this project without stress. Having worked as a Network Operation Center (NOC) with a leading ISP in Uganda for two years, I surely understand the frustrations of clients if their needs are not attended to on time. A good support center for any organization big or small determines the success or otherwise of an establishment. I will love to work with you to; - Help place calls out professionally by making sure that I communicate in a polite way to clients and calm them down for any issue they are facing. - Know what the customers complaints is all about, - I will need to write support ticket - And i need to make sure that no Ticket is left un-resolved for more than 2 days. Meaning, i will need to work as a perfect team player with our support center to resolve issues right on time. I will be happy to be considered and work with you on long term basis, thank you.

Hi, I have previous experience working as L1 and L2 Engineer. Used to monitor the system alerts and raise a ticket and follow up until it is resolved. Also had knowledge over ITIL process, which will be helpful in handling the issues and to resolve them with in SLA.

A proposal has not yet been provided

I am looking forward this project because this is long term project and I am also interested in long term projects.

A proposal has not yet been provided

I have a good communication skills and have a work experience of customer support ticketing systems. Will like to take up the project. Let me have this opportunity to start my first freelancer project. Regards, Harshit Vora

I can for sure do this job

I am a native English speaker and have relevant experience with customer support, CRM and ticket management. I would be delighted to discuss this further with you and negotiate rates of payment.