Kundtjänst Jobs

Saya mencari seorang admin yang dapat mengambil alih dukungan pelanggan melalui live chat untuk bisnis saya. Fokus utsamanya adalah menjawab pertanyaan pelanggan secara cepat, sopan, dan akurat sepanjang jam kerja yang akan kita sepakati bersama. Tugas utama: • Menangani semua sesi live chat, mulai dari sapaan awal hingga penyelesaian masalah atau eskalasi. • Menyediakan dukungan pelanggan dalam beberapa bahasa—minimal Bahasa Indonesia dan Inggris; bahasa tambahan menjadi nilai plus. • Mencatat setiap interaksi penting di dashboard yang kami gunakan (mis. Zendesk, Freshchat, atau platform serupa) agar tim lain bisa menindaklanjuti. • Melaporkan tren pertanyaan berulang dan memberi saran perbaikan pada FAQ atau alur layanan. Saya mengutamakan freelancer yang: &bu...

Saya mencari seorang admin yang dapat mengambil alih dukungan pelanggan melalui live chat untuk bisnis saya. Fokus utsamanya adalah menjawab pertanyaan pelanggan secara cepat, sopan, dan akurat sepanjang jam kerja yang akan kita sepakati bersama. Tugas utama: • Menangani semua sesi live chat, mulai dari sapaan awal hingga penyelesaian masalah atau eskalasi. • Menyediakan dukungan pelanggan dalam beberapa bahasa—minimal Bahasa Indonesia dan Inggris; bahasa tambahan menjadi nilai plus. • Mencatat setiap interaksi penting di dashboard yang kami gunakan (mis. Zendesk, Freshchat, atau platform serupa) agar tim lain bisa menindaklanjuti. • Melaporkan tren pertanyaan berulang dan memberi saran perbaikan pada FAQ atau alur layanan. Saya mengutamakan freelancer yang: &bu...

I’m looking for a junior-level teammate who can jump straight into our inbox, phone queue, and live-chat console to keep response times tight and customer satisfaction high. Your day-to-day work revolves around answering questions about products, availability, and order status. A friendly tone in Arabic and English and solid grammar are essential. Social media, photography and basic design skills are a plus. Deliverables each shift • handle incoming tickets, calls, and chats • Make posts about our products

This assignment centres on daily outbound calling for my technology-sector B2B product between 11 a.m. and 5 p.m. Indian Standard Time. All conversations focus exclusively on lead generation: identifying and nurturing prospects who could benefit from our solution and passing along the qualified contacts to my sales team for follow-up and potential order conversion. You will work from within India, using the physical SIM I provide and your own laptop to run our call-tracking software, Callyser. That tool automatically records connected hours and the number of conversations, so performance is transparent from day one. Day-to-day, the flow is simple: log in, place calls from the supplied list, note outcomes in the CRM, and flag any prospect that shows real interest for a product demo or nex...

I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too De...

I need a reliable remote operator who can take ownership of a variety of back-office and front-line duties while maintaining very high accuracy. The exact mix of tasks will vary—from straightforward data entry and spreadsheet upkeep, through live customer-support ticket handling, to real-time system monitoring—so I’m looking for someone comfortable switching between these modes without losing focus. Flawless attention to detail is the priority. If you are the kind of person who double-checks every figure in Excel, spots small anomalies in dashboards, and keeps communication clear and courteous even under pressure, you will fit in well. Familiarity with tools such as Microsoft Excel, Zendesk, and remote-access platforms like TeamViewer would be a strong advantage; if you ...

Training, tools, and clear step-by-step procedures are already in place; what I need is a trustworthy person who will stick around and keep the wheels turning. This is ongoing, part-time work, so consistency and timely replies matter more than any particular technical skill. You’ll start with simple, well-documented tasks and gradually take on more once you feel comfortable. Most interaction happens by email or chat, with the occasional real-time call when a quick decision is needed. As long as you communicate regularly, follow the provided guidance, and alert me the moment something is unclear, we’ll work together smoothly. Every assignment comes with a checklist; your job is to work through it, confirm completion, and note anything that could be improved for next time. Reli...

I need a reliable pair of hands to step into my Instagram inbox each day and keep the conversation flowing. Your focus will be on speed and clarity: every customer question gets a brief, to-the-point answer delivered in a casual, friendly tone that mirrors my brand’s vibe. Here’s what the role looks like from my side: • Log in daily, scan all new DMs and story replies, and respond within the hour during our active business window. • Give straightforward product information, check availability, and nudge genuine prospects toward the next step—whether that’s a link to purchase, a discount code, or scheduling a call with me. • Flag any complex issues or unusual requests so I can jump in when necessary. You’ll thrive if you’ve hand...

Service Operations Assistant (Iraq-Based) About us We are a service provider on a UK-based freelance platform that is expanding into Iraq and nearby regions. To support this growth, we are looking for reliable team members to help with local platform operations and service coordination. Description We are seeking a detail-oriented Service Operations Assistant based in Iraq to support our work on the platform. The role involves assisting with basic platform activities, ensuring smooth completion of service-related tasks, and keeping accurate records. This is a performance-based role with clear compensation for each successfully completed task. Further details on the payment structure will be discussed with shortlisted candidates. Responsibilities * Assist with completing designated ser...

I receive purchase DMs on Instagram every day and each one needs a prompt, friendly order-confirmation reply. I already know the exact information I want to send; what I need is a set of clear, reusable templates and a simple workflow so I can paste the right response in seconds. Here’s what the job covers: • Draft concise, professional templates that confirm the order details and next steps (payment, shipping, expected delivery, or any follow-up action I specify). • Organise those templates in a way that is easy for me to access quickly from the Instagram mobile app and desktop. • Provide a short guide showing which template to use for common scenarios—first-time buyers, repeat customers, incomplete address, etc.—so nothing is missed. Acceptance crit...

During our 7 AM – 3 PM (Philippines time) shift I need all incoming website chats handled promptly, accurately, and in a consistently friendly tone. You will: • greet visitors within seconds of a new chat popping up • answer product and policy questions in clear English • follow the step-by-step reference guide I provide so every response matches our brand voice • juggle several conversations at once—being very comfortable with multiple chats is essential • log each resolved case in the CRM before closing the day Because the role is process-driven, prior customer-support experience is not required; I will walk you through everything from A to Z during paid training. Stable internet and reliable power on your side are the only technical must-ha...

I’m looking for someone who can take a stack of receipts and invoices and turn them into clean, well-organized Excel workbooks that I can use straight away. Every line needs to be entered exactly as it appears on the document—date, vendor, amount, tax breakdown, and any memo or reference numbers—so absolute accuracy is critical. Here’s how I picture the workflow: • I scan or photograph the physical receipts and invoices and upload them to a shared folder. • You enter each item into the master Excel spreadsheet, following the column structure I’ll provide. • Before sending the file back, you double-check totals and flag any unclear figures or missing information. • We keep a running log of completed batches so nothing falls through t...

NeighborNest is building a nationwide network of service professionals including cleaners, movers, handymen, and home service workers. We are looking for remote recruiters / market coordinators who can help us grow our workforce in different U.S. regions using social media and community outreach. This role focuses on recruiting workers through Facebook groups, Reddit, and other online communities. You will act as a local coordinator helping workers join our platform and begin receiving work opportunities. Responsibilities • Post in Facebook groups and local job communities • Recruit cleaners, movers, and home service professionals • Respond to comments and messages from interested workers • Guide workers through onboarding • Help assign workers to dispatchers ...

I’m looking for a reliable partner to handle our daily customer-service inbox. On a typical day you’ll receive between 10 and 20 messages that range from order status checks to simple product questions. The goal is to provide clear, friendly answers that keep response times low and satisfaction high. Because our audience is international, I need replies crafted in more than one language. Please tell me which languages you write fluently and how you ensure tone consistency across them. Experience with shared mailboxes (e.g., Zendesk, Gorgias or Freshdesk) is helpful, but if you prefer another platform let me know—what matters is that all conversations stay organized and searchable. Deliverables • Same-day responses to every email that lands between Monday and Frid...

Project Title: ✅ Work From Home Telecaller Needed for Lead Qualification (Part-Time) Project Description: We are looking for a part-time telecaller to call incoming enquiry leads and qualify them before passing them to the sales team. Leads will be provided. Your role is to call the customer, understand their requirement, and record the details clearly. This role is suitable for experienced telecallers, students, housewives, or freelancers looking for work-from-home calling work. Responsibilities: • Call enquiry leads provided by us • Ask basic questions to understand the customer's requirement • Identify whether the lead is genuine and interested • Update the information properly in Excel Requirements: • Good communication skills in Hindi and basic Engli...

I need a reliable virtual assistant who can keep our live-chat window active and helpful throughout the workday while also protecting my calendar from double-bookings and missed appointments. Your first priority will be answering customer questions in real time. All chats route through the widget on our site, so you should be comfortable juggling several conversations at once, writing clearly, and matching the friendly tone I already use with clients. When an inquiry needs a follow-up email, you’ll draft and send it from my Gmail account so every interaction stays in one thread. Between chats, you’ll monitor my schedule: add new meetings, confirm existing ones, and flag conflicts before they happen. I keep everything in Google Calendar, so you’ll simply drop events in...

Bahis şirketinde çalışmak üzere canlı destek veya çağrı merkezi departmanlarına personeller alınacaktır. Yaş aralığı 20-35 Canlı Destek personeli görev tanımı; canlı destek hattına bağlanan müşterilerimize bir bilgisayar üzerinden chat uygulaması aracılığıyla yazılı olarak hizmet vermek. Çağrı Merkezi personeli görev tanımı; markanın müşterilerini veya potansiyel müşterilerini bir bilgisayar üzerinden mikrofonlu kulaklık aracılığıyla arayarak satış yapmak veya ihtiyaçlarına destek sunmak. İyi derecede Türkçe bilmek gereklidir. Uzaktan çalışma modeliyle çalışmaktayız. Haftada 6 iş günü 1 gün haftalık izin hakkı vardır. • Canlı destek için; mesai saati ise günde 9 ...

Saya ingin benar-benar memahami proses pembayaran dan, khususnya, cara menarik dana dari akun Freelancer.com. Fokus saya ada pada alur “Proses pembayaran dan penarikan dana”, dengan penekanan pada langkah-langkah penarikan (withdrawal) yang aman, cepat, dan hemat biaya. Apa yang saya butuhkan dari Anda Saya berharap Anda bisa memandu saya secara praktis—mulai dari syarat verifikasi, pilihan metode penarikan yang tersedia untuk pengguna Indonesia, sampai estimasi waktu pencairan, biaya, dan tips menghindari kendala umum. Contoh topik yang ingin saya lihat mencakup: • Kapan saldo bisa ditarik dan bagaimana status “pending” bekerja • Perbedaan jadwal serta biaya antar metode (PayPal, kartu, transfer bank lokal, dll.) • Cara memastikan akun l...

Saya ingin benar-benar memahami proses pembayaran dan, khususnya, cara menarik dana dari akun Freelancer.com. Fokus saya ada pada alur “Proses pembayaran dan penarikan dana”, dengan penekanan pada langkah-langkah penarikan (withdrawal) yang aman, cepat, dan hemat biaya. Apa yang saya butuhkan dari Anda Saya berharap Anda bisa memandu saya secara praktis—mulai dari syarat verifikasi, pilihan metode penarikan yang tersedia untuk pengguna Indonesia, sampai estimasi waktu pencairan, biaya, dan tips menghindari kendala umum. Contoh topik yang ingin saya lihat mencakup: • Kapan saldo bisa ditarik dan bagaimana status “pending” bekerja • Perbedaan jadwal serta biaya antar metode (PayPal, kartu, transfer bank lokal, dll.) • Cara memastikan akun l...

I’m looking to partner with a reliable call-centre operation that can dedicate 1 – 5 agents exclusively to inbound customer support over the phone. All interactions will be in English, so clear diction and a neutral accent are essential. The agents will be the first point of contact for my customers, answering questions, resolving basic issues, and routing complex cases to my in-house team when needed. Average volume is modest right now, but I need a team that can scale quickly if call traffic grows. Core expectations • Live phone coverage during the agreed shift window • Courteous, solution-focused conversations that follow my brand guidelines • Real-time ticket or CRM updates so I always know the status of each call • Daily call logs and a conc...

Responsibilities: • Conduct outbound outreach via email, chat, and phone to generate appointments with warm and cold leads • Lead sales presentations via Google meet to prospective clients • Follow up with leads and nurture them through our pipeline • Help manage contracts, proposals, and basic client onboarding tasks when needed • Occasionally sit in on marketing calls to observe or assist when necessary • Collaborate with the internal team to improve outreach strategies and client communications • Maintain organized, accurate records in Google Sheets and CRM systems Qualifications: • Fluent in English (spoken and written) • Prior experience in sales, lead generation, or appointment setting is required • Ability to work full-time and re...

Saya mencari freelancer untuk membantu saya membalas chat di media sosial. Fokus utamanya adalah merespons pesan masuk secara cepat, ramah, dan profesional agar pelanggan merasa dihargai dan pertanyaan terjawab tuntas. Ruang lingkup pekerjaan: • Memantau akun media sosial saya setiap hari (Instagram dan Facebook) pada jam yang kita sepakati. • Menjawab pertanyaan umum, memberikan informasi produk, serta menindaklanjuti leads yang potensial. • Menyusun balasan standar (script) untuk pertanyaan berulang dan memperbaruinya bila ada perubahan. • Mencatat masalah atau masukan penting ke spreadsheet sederhana agar mudah saya tinjau. Kualifikasi yang saya butuhkan: • Pengalaman sebelumnya sebagai admin media sosial atau customer support. • Bahasa Indonesia ...

I need a reliable virtual assistant who can keep our live-chat window active and helpful throughout the workday while also protecting my calendar from double-bookings and missed appointments. Your first priority will be answering customer questions in real time. All chats route through the widget on our site, so you should be comfortable juggling several conversations at once, writing clearly, and matching the friendly tone I already use with clients. When an inquiry needs a follow-up email, you’ll draft and send it from my Gmail account so every interaction stays in one thread. Between chats, you’ll monitor my schedule: add new meetings, confirm existing ones, and flag conflicts before they happen. I keep everything in Google Calendar, so you’ll simply drop events in...

I need a reliable virtual assistant who can keep our live-chat window active and helpful throughout the workday while also protecting my calendar from double-bookings and missed appointments. Your first priority will be answering customer questions in real time. All chats route through the widget on our site, so you should be comfortable juggling several conversations at once, writing clearly, and matching the friendly tone I already use with clients. When an inquiry needs a follow-up email, you’ll draft and send it from my Gmail account so every interaction stays in one thread. Between chats, you’ll monitor my schedule: add new meetings, confirm existing ones, and flag conflicts before they happen. I keep everything in Google Calendar, so you’ll simply drop events in...

Saya membutuhkan seorang admin yang fokus membalas semua pertanyaan produk yang masuk melalui Facebook Messenger. Saya sudah menyiapkan panduan lengkap berisi detail spesifikasi, harga, stok, serta gaya bahasa yang harus diikuti—jadi Anda tinggal menerapkannya tanpa improvisasi besar. Tugas utama Anda: • Merespons setiap pesan dengan nada ramah dan profesional, mengikuti panduan kata-kata yang sudah saya sediakan. • Menjaga waktu respon di bawah 5 menit selama jam kerja (09.00–18.00 WIB). • Mencatat pertanyaan yang sering muncul dan melaporkannya dalam ringkasan harian singkat. Target saya sederhana: semua calon pelanggan merasa terlayani cepat dan akurat, sehingga tingkat konversi meningkat. Jika Anda teliti, fasih berbahasa Indonesia, dan terbiasa mengg...

I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too De...

I need U.S.–based representatives to handle inbound customer-support calls for my company. A clear script is ready, so your task is to answer each call, follow the prompts word-for-word, record the caller’s name and issue in our simple online form, then close the ticket or pass it to me when escalation is required. You earn a fixed payment for every completed call; the rate and expected daily volume will be confirmed once you are onboarded. There is no strict finish line for this project—support will be ongoing—so we can agree on a schedule that fits your availability. To help me choose the right person, please include brief examples of past phone-support or related customer-service work you have handled in the United States. Deliverables • All assigned inb...

Incoming customer emails arrive daily and each message needs a clear, accurate reply that fully answers the sender’s question. The assignment centres on customer support delivered exclusively by email; no phone or live-chat work is planned, though being comfortable with those channels would be a plus should our needs grow. Scope of work You will monitor the shared support inbox during agreed hours, draft personalised responses that resolve the inquiry on the first pass whenever possible, and flag anything outside your authority so it can be escalated internally. A friendly, concise writing style and solid grammar are essential, as is the discipline to follow brand voice guidelines once you have them. Deliverables • All incoming inquiries acknowledged within the agreed response...

Importante: Solo personas que hablen español. Buscamos un Ejecutiva de Ventas Telefónicas con alto criterio en resultados. La colaboración es por Mes, ofrecemos $250 USD al mes + Comisiones. Objetivo del puesto: Prospectar nuevos clientes, atender leads entrantes, realizar llamadas comerciales, cerrar ventas de productos promocionales y coordinar con el equipo interno la producción y entrega de los pedidos. El objetivo principal es generar ventas recurrentes con empresas que compran artículos promocionales para eventos, marketing y regalos corporativos. Responsabilidades del puesto: 1. Prospección de clientes - Buscar empresas potenciales. - Prospectar por teléfono, correo y WhatsApp. - Contactar empresas que utilicen productos promocio...

I want to open a new trading account and get it ready for live use, but I’d prefer someone on the ground in Bangladesh to guide me step-by-step. The immediate task is straightforward: create the account in my name and make sure it is fully operational. Because I already trade on Binance, we can speak the same crypto language—USDT transfers, basic blockchain concepts, and exchange workflows won’t need explaining. Here’s what I expect from you: • Walk me through the sign-up flow in real time (video call or screen-share is fine). • Complete KYC and regional verification smoothly, using best practices you’ve tested yourself. • Enable all basic security layers—email/SMS confirmation and, if time allows, Google Authenticator 2FA—s...

Freelance Caller Needed (USA Phone Number Required) We are looking for freelancers who have a US phone number and can make simple calls within the United States. Job Role: Call our existing customers and conduct a short paid customer experience survey about our company. Payment: - $5 per completed call - Example: 50 calls = $250 Requirements: - Must have a US phone number - Comfortable making phone calls - Basic English communication This is a simple part-time opportunity with flexible work hours. If interested, please apply and we will share the call details and script.

I run a Shopify-based brand and need a dependable pair of hands to take full ownership of our email support channel. Your core focus will be to respond promptly to everyday customer questions and to resolve complaints or return requests without letting them escalate. I already have detailed guidelines and response scripts in place, so you can step straight into the workflow; you’ll simply adapt the tone where needed and flag anything that falls outside the documented process. Here’s how I picture the collaboration working: • You monitor our support inbox throughout the agreed-upon hours, keeping response times tight and consistent. • All replies follow the existing scripts—personalised where appropriate—so messaging stays on-brand. • Any return ...

EVDEN ÇALIŞACAK CANLI DESTEK TEMSİLCİSİ ARIYORUZ Şirketimiz için iletişim becerileri güçlü, çözüm odaklı ve disiplinli bir Canlı Destek Temsilcisi arıyoruz. Çalışma modeli: %100 uzaktan (evden) çalışma. Ofis zorunluluğu bulunmamaktadır ve tüm süreçler online olarak yürütülmektedir. Pozisyon Detayları: - Tam zamanlı çalışma - Haftada 6 gün - Sabit maaş: 45.000 TL - Performansa dayalı prim sistemi Sorumluluklar: - Canlı destek üzerinden müşterilerin ilettiği talepleri karşılamak - Üyelerin soru ve sorunlarına hızlı, doğru ve çözüm odaklı yanıt vermek - Üyelerin deneyimini iyileştirecek şekilde profesyonel iletişim kurmak - Verilen yönlendirme...

Saya membutuhkan bantuan profesional untuk pemulihan akun BRImo yang saat ini terblokir. Saya lupa baik username maupun password, dan ingin menyelesaikannya tanpa harus datang ke kantor cabang. Ruang lingkup tugas: • Membimbing saya langkah-demi-langkah membuka blokir akun BRImo. • Membantu proses reset sekaligus pemulihan username dan password di halaman login aplikasi. • Mengarahkan cara menghubungi Call Center BRI melalui chat WhatsApp resmi (+62812 7842 6597) bila diperlukan, termasuk format pesan dan verifikasi data. • Memastikan akun kembali aktif dan dapat diakses dengan kredensial baru. Saya menghargai solusi yang cepat, aman, dan sesuai prosedur BRImo.

We require a comprehensive employment verification for a job applicant based in Aleg, Mauritania, with the primary focus on confirming the authenticity of the applicant’s employment records. A physical site visit must be conducted at Hospital Center of Aleg. During the visit, please verify and confirm the following: Completed Verification Form (will provide the verification form for you to fill out) Detailed verification summary, including confirmation and details. I will provide all relevant documents and full support required for the verification process.

About the Role We are looking for dedicated team members to join our CRM / Order Monitoring team for ARC Raiders operations. This role focuses on monitoring incoming orders from our website and processing them efficiently through our work terminal system. If you are reliable, detail-oriented, and able to work long shifts, we’d love to hear from you. Responsibilities Monitor incoming orders from the website in real time Input and assign orders through our internal work terminal Verify and confirm order details before processing Coordinate with the operations team to ensure smooth order fulfillment Maintain accuracy and speed when handling multiple orders Work Schedule Full availability required Up to 12 hours per day Shift-based schedule (day/night rotation may apply) Requir...

J’ai besoin d’une personne francophone disposant d’un numéro de téléphone français pour prendre part à une réunion personnelle par téléphone. Votre mission consiste à : • Répondre à l’appel en utilisant votre ligne française et confirmer votre identité selon les indications que je fournirai. • Rester en ligne pendant toute la durée de la conversation et, si nécessaire, me transmettre les points clés immédiatement après l’appel. La confidentialité et la fiabilité sont primordiales ; merci de garantir que votre numéro est actif en France métropolitaine et qu’aucun renvoi d’appel i...

Spor bahisleri odaklı platformumda, yalnızca Türkçe yürütülecek canlı destek süreçlerini devralacak deneyimli bir uzmana ihtiyacım var. Aradığım kişi: • En az 5 yıl yöneticilik veya moderasyon tecrübesine sahip • Bahis/Bet sektörünün terminolojisine ve kurallarına hâkim • Yoğun anlık mesaj trafiğini yönetebilecek hızda ve çözüm odaklı • Müşteri taleplerini bilet sistemine aktarma, raporlama ve sık sorulan soruları güncel tutma konularında titiz Görevler: – Web sitemdeki canlı sohbet kutusundan oyuncuların sorularını yanıtlamak – Hesap ve ödeme sorunlarında yönlendirme yapmak – Günlük geri bildirimleri özetley...

Relco Electricals already has a healthy customer base and a steady flow of new enquiries; what we lack is a structured way to keep both groups talking to us in real time. I want a complete WhatsApp marketing setup that focuses first and foremost on improving customer engagement. The finished system should allow me to: • Send approved, on-brand template messages and quick replies that feel conversational, not spammy. • Segment contacts so I can address existing buyers differently from new prospects while still having the option to broadcast to everyone when a universal announcement makes sense. • Automate basic flows—welcome, order-status, service reminders—yet leave room for personal follow-ups from my team. • Comply fully with WhatsApp Business p...

Responsibilities: • Conduct outbound outreach via email, chat, and phone to generate appointments with warm and cold leads • Lead sales presentations via Google meet to prospective clients • Follow up with leads and nurture them through our pipeline • Help manage contracts, proposals, and basic client onboarding tasks when needed • Occasionally sit in on marketing calls to observe or assist when necessary • Collaborate with the internal team to improve outreach strategies and client communications • Maintain organized, accurate records in Google Sheets and CRM systems Qualifications: • Fluent in English (spoken and written) • Prior experience in sales, lead generation, or appointment setting is required • Ability to work full-time and re...

I need U.S.–based representatives to handle inbound customer-support calls for my company. A clear script is ready, so your task is to answer each call, follow the prompts word-for-word, record the caller’s name and issue in our simple online form, then close the ticket or pass it to me when escalation is required. You earn a fixed payment for every completed call; the rate and expected daily volume will be confirmed once you are onboarded. There is no strict finish line for this project—support will be ongoing—so we can agree on a schedule that fits your availability. To help me choose the right person, please include brief examples of past phone-support or related customer-service work you have handled in the United States. Deliverables • All assigned inb...

Responsibilities: • Conduct outbound outreach via email, chat, and phone to generate appointments with warm and cold leads • Lead sales presentations via Google meet to prospective clients • Follow up with leads and nurture them through our pipeline • Help manage contracts, proposals, and basic client onboarding tasks when needed • Occasionally sit in on marketing calls to observe or assist when necessary • Collaborate with the internal team to improve outreach strategies and client communications • Maintain organized, accurate records in Google Sheets and CRM systems Qualifications: • Fluent in English (spoken and written) • Prior experience in sales, lead generation, or appointment setting is required • Ability to work full-time and re...

I need a reliable virtual assistant who can keep our live-chat window active and helpful throughout the workday while also protecting my calendar from double-bookings and missed appointments. Your first priority will be answering customer questions in real time. All chats route through the widget on our site, so you should be comfortable juggling several conversations at once, writing clearly, and matching the friendly tone I already use with clients. When an inquiry needs a follow-up email, you’ll draft and send it from my Gmail account so every interaction stays in one thread. Between chats, you’ll monitor my schedule: add new meetings, confirm existing ones, and flag conflicts before they happen. I keep everything in Google Calendar, so you’ll simply drop events in...

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Consistency and clear communication sit at the heart of this part-time engagement. I’m building a long-term partnership with someone who can respond promptly, join a real-time chat when required, and follow through on light, non-technical tasks. Full training and clear, step-by-step guidance will be provided after onboarding, so specialist skills aren’t necessary—honesty, punctuality, and commitment are. Typical weekly duties may involve simple data entry, scheduling, sharing status updates, or carrying out straightforward instructions. The workload is modest but steady; as our collaboration matures, responsibilities can grow at a pace we both find comfortable. My one firm requirement is reliable communication: when a message or question arises during our agreed hours, ...

Tengo preparados varios cursos en formato audio y documentos escritos y quiero publicarlos en Hotmart sin contratiempos. El contenido ya está finalizado; lo que necesito es alguien que domine la plataforma para: • Crear el producto dentro de Hotmart y cargar cada archivo de audio y documento en su respectivo módulo. • Configurar la estructura del curso con acceso completo a todos los módulos desde el momento de la compra. • Ajustar detalles de presentación: descripción, miniaturas, categorías y palabras clave que mejoren la visibilidad. • Revisar la pasarela de pago, políticas de reembolso y correos automáticos para garantizar una experiencia fluida al estudiante. • Realizar pruebas de compra y acceso...

I’m looking for an organised and resource-ful virtual assistant who can keep my day-to-day operations running smoothly while maintaining a first-class experience for our customers. Here’s what you’ll be jumping into: • Administrative backbone – You will triage and respond to emails, keep my inbox at zero, coordinate calendar appointments across multiple time zones, and file digital documents so they’re always one click away. • Data accuracy – Whether entering leads into our CRM or updating spreadsheets, your eye for detail must ensure error-free records every time. • Front-line support – You’ll handle incoming customer inquiries, provide concise product information, and calmly resolve complaints, escalating only when tr...

Inbox zero, an accurate calendar, and clean data are non-negotiable parts of how I run my business, and that is exactly where I need your help. Each workday you will: • Triage and respond to incoming emails, flagging anything that needs my direct attention while filing the rest into the correct folders. • Maintain and adjust my calendar so meetings, reminders, and deadlines stay perfectly aligned. • Enter or clean up data in spreadsheets and small databases as requests come in. You’ll be working inside Google Workspace most of the time (Gmail, Calendar, Sheets) and will occasionally jump into Microsoft Office files that clients send over. Fluency in both environments is essential, and shortcuts, filters, and formulas should already be second nature for you. I ex...

I run a French-language training centre and need a native speaker—ideally born and raised in France, Belgium, or Switzerland—to become the reassuring voice our clients hear when they dial in. All calls route through our cloud-based virtual line (On/Off), so you can work from anywhere in the world as long as your connection is stable. Your core mission is classic customer support: pick up the phone, greet callers warmly, answer their questions, and guide them toward the right course. Most enquiries revolve around schedules, pricing, and programme content; there is no formal complaint handling pipeline in this role. I will walk you through everything you need to know during live, on-the-job sessions, so you won’t be tied to rigid scripts. Key deliverables • Same-day ...

Only serious freelancers should apply. Please read carefully before applying. Location India only Working Days & Hours Monday to Friday 2:00 PM – 10:30 PM IST Please note timings may vary Mandatory login during working hours Pay ₹150 per hour No negotiations Job Responsibilities You will be responsible for handling: Inbound and outbound calls Live chats and WhatsApp messages Emails Customer reviews management Experience in e-commerce customer support is mandatory. Required Skills Excellent English speaking and communication skills Strong written communication Fast learner with the ability to multitask efficiently Comfortable working under strict KPIs and daily targets Trial Period (Mandatory) 1-week paid trial Performance-based continuation If found suit...