setup zendesk

Project Description: Zendesk Setup with Moderate Customization for Customer Support I am looking for a freelancer who can help me set up Zendesk for my customer support needs. The main goal of this project is to provide efficient and effective customer support to our clients. Skills and Experience: - Experience in setting up Zendesk accounts and configuring its features - Knowledge of customer support best practices and workflows - Familiarity with Zendesk's ticketing system and knowledge base - Ability to customize Zendesk to meet our specific needs, including moderate customization - Strong communication skills to understand our requirements and provide recommendations for improvement Tasks to be completed: 1. Set up Zendesk account and configure its basic settings 2. Customization of Zendesk's ticketing system to match our customer support workflow 3. Creation of a knowledge base with relevant articles and resources for our customers 4. Integration of Zendesk with other tools and platforms we use for customer support 5. Testing and troubleshooting to ensure smooth functioning of Zendesk 6. Provide training and documentation to our team on how to use Zendesk effectively If you have experience in setting up Zendesk accounts and can provide moderate customization, please submit your proposal. Kindly include examples of your previous Zendesk projects and