I am in search of an experienced developer to create a WhatsApp chatbot that leverages the WhatsApp Business API. This chatbot needs to be adept at handling a variety of tasks to enhance our customer support system. Here's a breakdown of the specific capabilities I'm looking for:
**Core Functions:**
- Efficiently answer frequently asked questions to reduce response times and improve customer satisfaction.
- Provide automated customer support to guide users through common issues or questions.
- Ability to send broadcast messages to update our users on new features, services, or important notifications.
**Requirements:**
- **WhatsApp Business API Knowledge:** You should have a solid understanding of the WhatsApp Business API and its limitations.
- **Multilingual Support:** The chatbot must be capable of communicating in multiple languages, adapting based on user preference.
- **NLP Experience:** Since handling queries in multiple languages, you must be skilled in Natural Language Processing (NLP) to ensure accurate and contextual responses.
- **API Integration Skills:** Should be able to integrate the chatbot seamlessly with our existing systems for real-time information exchange.
- **Privacy & Compliance Understanding:** Must ensure the chatbot adheres to data protection regulations and WhatsApp policies.
**Ideal Skills & Experience:**
- Proven track record of developing efficient chatbots, particularly on the WhatsApp platform.
- Experience in working with multilingual bots and implementing NLP solutions.
- Strong understanding of API integrations and ensuring data synchronization across platforms.
- Familiarity with data privacy practices relevant to chatbot development and operation.
This project not only requires technical proficiency but also a creative and thoughtful approach to ensure the chatbot serves as a valuable resource for our customers. If you have the expertise and are passionate about leveraging technology to improve customer engagement, I look forward to your bid.
Hi
I'm a expert Whatsapp chatbot developer.
i can show u my previous bot demo also.
I can help u develop multilingual AI chatbots.
let's discuss more details in chat.
Thank you