Teenage cell phone use statistics 2019Jobb

This job will require flawless Swedish. The rest of this job post will be written in Swedish. Jag har tyvärr inte tiden att hantera mina potentiella kunder. Flertalet varma, intresserade leads tappas bort då jag inte har möjlighet att följa upp dem. Mitt företag tillverkar reklamfilm/informationsfilm av den här typen: - Det blir din uppgift att sköta kundkontaken, framför allt, att följa upp via telefon och mejl. - När en faktura väl skickats, och filmen hamnar i produktionsfas tar jag över kontakten. - Du måste vara duktig på att sälja Detta kommer vara ett deltidsjobb, som eventuellt kan bli ett heltidsjobb beroende på resultat och intresse. Jag tänker mig provisionsbaserad lön som kommer ...

Hi! I have a simple WebApp script that, via Webhook in WooCommerce, retrieves information about an order when it is created and inserts values into a new row in a Google Sheet. I would like to modify the script so that everything is not just added to a row, but the values that are retrieved are entered into specific cells of my choice (and updated in the same cell each time new information is retrieved). Thanks.

Kemi i en brustablett Frågeställning/Introduktion Ni ska undersöka om det tar olika lång tid för brustabletter att lösa sig i olika vätskor samt vid olika temperaturer. Säkerhet I detta försök ingår inga farliga ämnen. Lösningarna bör dock genast hällas bort om man använder sig av läkemedels brustabletter. Vanliga C-vitamin brustabletter eller Samarin rekommenderas. Materiel 2 bägare Vatten 7up Brustabletter av C-vitamin och Samarin Tidtagarur (använd era mobiler) Termometer Vattenkokare Förarbete Inget mer förarbete än framplockning krävs. Utförande Fyll det ena bägaren till 200 ml med den valda vätskan Släpp ner den valda brustabletten i bägaren ...

ITSM Delivery söker Integrationsutvecklare för vår kund. Krav: Java Scala Python R Biztalk Erfarenhet av IBM MQ-server och Biztalk som meddelandesystem att integrera till. Erfarenhet av att bygga near-realtime-instrumentpaneler för att stödja affärsverksamheten. Målet är att använda Spark streaming. Erfarenhet - 6 år. Start: augusti, 2019 Ort: Stockholm / Solna Vi erbjuder: Mycket kreativ och dynamisk miljö, vilket ger en hälsosam professionell utmaning till proffs. Långsiktiga projekt och mysig atmosfär. Det här är ett heltidsjobb i Stockholm, ingen frilansmöjlighet. Ta gärna kontakt med mig för mer information.

posting till 15-3-2019

Vi söker en skicklig apputvecklare med goda kunskaper om Android och i Java, Swift eller Objective-C. Det är meriterande om du har följande: Kunskap om QA-verktyg Kunskap om hybridapputveckling. Kunskap om Windows Phone Erfarenhet av användbarhetstester och tillgänglighet Utvecklat egna app:ar som finns i Google Play eller App Store På grund av sekretess kan vi dessvärre inte gå in på projektet.

Applicant MUST live in Sweden. If possible, please provided a local (utility, mobile or cable bill) and ID for verification. Those applicants will receive top consideration. Need an English Speaking Assistant Based In Sweden. Answering phone calls and data entry. Very simple but can get tedious at times because of call volume. Sökande måste leva i Sverige . Om möjligt , vänligen gav en lokal ( verktyg , mobil eller kabel räkningen ) och ID för verifiering . De sökande kommer att få topp övervägande . Behöver du en engelsktalande assistent i Sverige . Besvara telefonsamtal och datainmatning . Mycket enkel men kan få tråkiga ibland på grund av samtalsvolymen .

... to search for reputable suppliers specializing in the specified product category. 2. Supplier Verification: Conduct thorough due diligence to verify the credibility and reliability of potential suppliers, ensuring they meet our standards for quality and reliability. 3. Supplier Contact Information: Provide accurate contact details for the selected suppliers, including email addresses, phone numbers, and any other relevant contact information. 4. Lead Time Assessment: Obtain information on lead times for production and delivery from each supplier to assess their ability to meet our project timelines. 5. DDP Pricing: Request and gather DDP pricing from each supplier, including all costs associated with production, shipping, and import duties, to ensure transparency and cost-effect...

...research methodology and basic statistics. The module will target non-clinical staff who are interested in conducting research and publishing their findings. Key Points Include: - The module should incorporate key topics such as introduction to research methodology, understanding basic statistics, conducting literature reviews, and writing manuscripts for publication. - Delivery of the teaching module will be through powerpoints presentaiton or e-learning if possible. however, the level of interactivity required is high, using animations and simulations to make learning engaging and effective. Ideal skills and experience for this project: - Proficiency in designing and developing e-learning modules - Strong background in research methodology and statistics - Exp...

I have a iOS application with a few bugs that needs fixing and adding the function of inviting phone contacts to our app. iOS application built in: - Objective C - Native App and UIKit I will share the specification document when we speak in freelancer chat.

I'm in need of a skilled individual who is proficient in blockchain and wallet analysis, specifically on the Arbitrum blockchain. The project involves analyzing transaction patterns and wallet balances and activities. Key Requirements: - Proficiency in blockchain analysis, particularly on the Arbitrum blockchain - Ability to identify patterns and trends in transactions - Proficient in analyzing wallet balances and activities Deliverables: - A comprehensive report that includes methodology, analysis, and conclusion - The report should be presented in a combination of written format and visual presentation (charts and graphs) Please note that I will provide you with access to the necessary pages and data on Arbiscan. Your task will be to fetch data, analyze it, and present it in a d...

I'm currently seeking a highly skilled and experienced tutor who is capable of teaching intermediate mathematics to teenagers via engaging...lessons should cover intermediate level mathematics outlined by the common curriculum - Able to adjust teaching style to keep the interest and attention of teenagers during lessons Ideal Skills and Experience: - A background in teaching or tutoring, specializing in mathematics - Excellent communication skills, particularly on video - Comfortable with digital tools and technology - Understanding of teenage learning requirements and challenges - Ideally, someone who can make math exciting and less intimidating for learners. Please consider how your style and experience can contribute to keeping teenagers engaged while learning intermedia...

...not enough and I need professional intervention. The compromised accounts include apps, social media, GPS and financial. The activity on my devices sparks concern, particularly regarding showing activity in my history I did not do and I'm looking for expert guidance I have already wiped my device multiple times and have even gone as far as establishing all new digital identifiers such as new phone number, email, and Apple ID to no avail. Skills/Requirements: - Knowledge of cybersecurity measures - Experience in dealing with compromised online accounts - Network security proficiency The project will entail: - setting up a closed in-home network in my home in Redwood City - Conducting a thorough investigation into the unauthorized access of my online accounts - Identif...

...in my spreadsheet: Total Costs for the Job (Cell V14): $241,779.50 Total Collected (Cell V17): $289,844.00 Profit (Cell V15): Calculated as =V17 - V14, resulting in $48,064.50 I need to calculate the profit as a percentage of the total costs, and this should be displayed in cell V16. The formula I am using is: = ( ? 15 / ? 14 ) ∗ 100 =(V15/V14)∗100 Given the values: = ( 48 , 064.50 / 241 , 779.50 ) ∗ 100 = 19.88 % =(48,064.50/241,779.50)∗100=19.88% However, instead of getting 19.88%, the result I am seeing is 1987.95%. This suggests there might be an error with the data, cell formatting, or an unnoticed issue in the spreadsheet. Specific Tasks: Review the Spreadsheet: Analyze the provided Excel file to ensure all values...

My Server that I access via remote desktop services has stopped allowing remote desktop access. it was working fine for months, now it is not. the error message is: "NO remote desktop license server is available. REmote desktop services will stop working because this computer is past its grace period and has not contacted at least a valid windows server 2019 License." I had this issue before about 4 months after I initially set up the server, I went through multiple steps to register and it began working again for the past 5 months or so, and now it has stopped again. I need someone to help configure/reconfigure the server properly to allow remote desktop to function properly. I have physical access to the server and can work at that server terminal to give you acce...

I'm having some trouble with my Windows-based soft phone engine. There are some glitches and I'd like to get them resolved. I cannot specify the exact errors or issues, but I'm looking for a professional who can troubleshoot and help me get it working smoothly. Ideal skills/experience would include: - Proficiency in Windows OS - Experience with soft phone engines - Excellent troubleshooting abilities - Strong communication skills

I'm on the lookout for an experienced GDPR solicitor who can provide sound advice and representation on legal issues primarily concerning data breaches. My organization routinely deals with a considerable volume of potentially sensitive phone call records. Here are the main tasks that the right candidate should be prepared to handle: * Legal Guidance: I need expert advice on how to navigate legal disputes related to potential data breaches involving phone call records. * Legal Representation: The ideal candidate must be well-versed in representing an organization during any potential legal dispute, with an emphasis on data breaches. If you have a thorough understanding of GDPR compliance, with a particular emphasis on data breach protocols - I would like to hear from y...

I need a comprehensive web scraping task done on Yellowpages for business broker. The goal is to extract the following data about businesses: - Business name - Address - Phone number - Email - Website - Contact Person I'm looking for a professional who is well-versed in web scraping and can deliver accurate and complete data. Skills required: - Proficiency in web scraping techniques - Experience with scraping - Attention to detail to ensure all relevant data is captured - Ability to deliver in a timely manner Please note that the number of pages to be scraped is not defined, meaning the task might involve a large number of results. The scraper should be able to handle this efficiently.

I'm looking for a professional to verify the phone number for my Google Business profile to enhance its credibility and visibility. Key Requirements: - The verification method should be of Landline number. Ideal Skills and Experience: - Experience in managing Google Business profiles. - Proficiency in verifying phone numbers using SMS. - Knowledge of best practices to increase trust with customers and enhance visibility on Google Business.

I've got a list of company names on an Excel sheet that I need you to help me with. Here's how you can assist: - **Scraping from Multiple Platforms**: I need you to scrape email addresses, phone numbers, and any available social media accounts of these companies. You'll need to do this across Yelp, Google Maps, and TripAdvisor. - **Social Media Scraping**: In addition to the primary two platforms (Instagram and Twitter), I'll also need you to scrape Facebook accounts if available. Ideal candidates for this project should have: - **Web Scraping Experience**: A good knowledge of web scraping techniques and tools, which will ensure you can obtain accurate and reliable data. - **Data Mining Knowledge**: The ability to identify and extract the necessary data points...

I am seeking an experienced professional who can gather the names, emails phone numbers and address for all English language schools within England, Wales, and Scotland. Due in 24hrs Requirements: - The data should include the school's name, email and phone number. - Only the emails need to be verified for accuracy. I aim to compile a comprehensive database for the purpose of contact outreach to these schools. I expect to find around 5000 English language schools across these regions. Ideal skills & experience: - Proficiency in data research and extraction. - Attention to detail for accurate data collection. - Experience in email verification procedures. - Strong communication skills for potential follow-up with the schools. The successful candidate will play a ...

I've got my domains using ADFS to Keycloak as an IDP/broker. I now need help/instructions on how to get my SharePoint 2019 server (on-prem) to allow those brokered users to authenticate to SharePoint 2019. I know we have to set up SP 2019 as a client in Keycloak, but I need instructions. 1. How to setup SP 2019 as a client on KC. 2. Setup sharepoint to allow their party idp. I just need instructions.

I need an experienced writer to craft a formal text for my personal use. The text will serve as an introductory material for my company. It's crucial that the writer I work with has a strong background in formal writing. Experience in crafting texts for personal use would be a great asset. The text will represent my company so it's important that it's engaging and professionally written. Key skills and experience required: - Proven experience in formal writing - Crafting texts for personal use - Understanding of corporate communications - Strong communication skills

I've been trying to validate my YouTube channel with multiple phone numbers, but it seems impossible. The channel mainly focuses on gaming content. I'm looking to hire a freelancer to help me with this issue. Ideal Skills and Experience: - Previous experience with YouTube channel verification - Strong understanding of YouTube's verification process - Knowledge of YouTube's policies and guidelines Looking forward to your bids.

I am looking for a developer who can create an Android mobile optical reader application using OpenCV for image filtering. The main purpose of the application is to apply image filtering effects to the captured images. I would like to have an application made that will read the rectangular optical form with 25 questions and 5 options specified in the appendix, with a phone camera. Through the application, first the user will enter the answer key of the exam, then the correct/wrong/blank questions should be calculated by determining the options marked with the appropriate image processing algorithm. In addition, the number of times each question was marked as correct, how many times as incorrect and blank should be kept during each determination. The application must be developed fo...

I'm looking for a skilled React developer who can assist in changing a Stripe integration to specifically for the payment form. - The integration should support recurring payments. - The payment form needs to collect the user's Name, Email, and Phone number. Ideal candidate: - Proficient in React and has experience with payment gateway integrations. - Familiarity with is a plus.

I'm in need of a developer in United States who has experience working with the 'Get Bonzo' CRM and can assist with in...States who has experience working with the 'Get Bonzo' CRM and can assist with integrating it with other systems. The main task involves connecting an application form with the CRM, which should capture and send user information accurately. Key responsibilities: - Integrating the apply form with the 'Get Bonzo' CRM. - Ensuring the form correctly captures and sends user information (Name, Email, Phone number). Ideal skills and experience: - Proven experience working with 'Get Bonzo' CRM. - Strong background in system integrations. - Attention to detail to ensure accurate information capture. - Excellent communication ...

Hi, I am looking for someone to help me with courier delivery plugin for Botble Laravel CMS. 1) Technical tasks for the delivery person part - I need to add the role of the delivery person (name, phone number, passport photo (2 photos), text fields for biography, login and password) - so that he can log in to his account via login password. - When a customer orders goods, the admin must assign delivery to a certain deliveryman (list of deliverymen) that he delivered the goods to the client and should be the delivery status (picked up the goods, on the way, delivered, canceled). - Deliverer should see how much what goods delivered, new ordered goods (from admin) - notifications of new orders in telegram bot for deliverymen 2) Inside the product in each article should generate a ba...

I'm looking for a skilled developer to create a website form for events. This form will be used for registrations and payments. Key requirements: - Integration of a form into the website - Capturing of standard user details; Name, Email, Phone number and Address - Additional fields for the event specifics, such as; Event date, Event type, Number of attendees The system needs to be secure, user-friendly and capable of integrating with a payment gateway. Skills and experiences required: - Strong understanding of web development - Experience with form integration - Knowledge of payment gateway integration - Familiarity with user security and data protection online

... * Progress (percentage) * Priority * Action plan * Comments - The calendar section should list team schedule. * Team working schedule "in office / out of office" * Team calendar "working remotely, annual leave, business trip, public holiday, overtime" Excel Automation: - I need the Excel sheet to have automated functions: * Conditional formatting for visual tracking: Changes in cell color or font based on the progress percentage, to quickly see if a project is on target. * Data validation for entry consistency: Ensuring that data is entered correctly, preventing errors. *Eligible to insert in google sheets with same formatting The ideal freelancer for this project should have: - Proficiency in Excel formulas and functions for tracking proj...

I am in need of a comprehensive list of British service providers who do not currently have a website. This list is intended to be used for direct mark...providers who do not currently have a website. This list is intended to be used for direct marketing purposes, so it should be well-organized and easy to understand. IMPORTANT: This means if I google the business name an city, I should not be able to find a website on Google. Facebookpages etc are ok, but no www. The list should include basic contact information for each business, such as the name, phone number, and email address if available. Ideal Skills: - Proficiency in online research - Data entry and organization - Familiarity with UK businesses and service providers - Direct marketing experience Looking forward to your ...

I need assistance in integrating an automatically generated Order ID within my Google Forms. Many people do it so, AT THE END the form, it will generate an ID number that will go into the Google Sheet where the responses go. In this case, I need it to be in form of a Short Question INSIDE THE GOOGLE FORM, Not at the end. So...in integrating an automatically generated Order ID within my Google Forms. Many people do it so, AT THE END the form, it will generate an ID number that will go into the Google Sheet where the responses go. In this case, I need it to be in form of a Short Question INSIDE THE GOOGLE FORM, Not at the end. So this way, the number generated will be part of the info the client sunbmits like Name, Phone Number, Zip Code, etc. Please ask questions before agreeing...

...displays critical analytical and evaluative understanding of the following: Entrepreneurial Thinking Innovation Management Opportunity Spotting Opportunity Evaluation Industry and Market Research Strategy and Business Models Financial Awareness Exit Strategy These need not be headlines but rather in the plan's content. Due to the low word count, the business plan should include graphs and statistics to compensate. It should also include APA7-style referencing. The topic itself is not specified, and I would be flexible. However, I prefer it to be something related to engineering and within the Middle East region unless you have a good idea that I might consider. Ideal Skills: - MBA or Business Background: Proficiency in business planning and entrepreneurship, wi...

I'm in need of a professional who has extensive experience with SharePoint, Power Apps, Power Automate, and secondary Power BI . I need support for my consultant indian time 8:30 pm to 11:30 pm Monday to Friday. 12$/hourly.. payment every saturday vai peayplea. I already have other indian guys who are working with me since 2019 to present. This support will be on zoom meeting. Which we will provide u and u will connect with my consultant for support.

I'm seeking a content writer who can create engaging and conversationally-written educational material aimed at teenagers. The project will require: - Excellent writing skills that can captivate the teenage demographic. - Familiarity with educational topics. - Ability to employ a conversational writing style. Ideal candidates should have previous experience in creating educational content for teenagers. Please share whatever similar projects you have undertaken in your bid. Looking forward to seeing your proposals.

I'm seeking an experienced appointment setter in the tech industry to generate less than 5 appointments per week through phone calls. Requirements: - Set up less than 5 appointments weekly in the technology sector. - Excellent communication skills to successfully engage potential clients via phone calls. - Previous experience in appointment setting, preferably in the technology sector. Ideal skills: - Strong communication skills - Previous experience in the technology industry - Good understanding of appointment setting techniques - Ability to generate leads and follow up Your responsibility will be to schedule appointments for me within the technology industry, with a compensation of 15 USD per successful appointment. Only professionals with a proven track record in ...

We are a mortgage broker who needs an assistant to manage daily tasks, primarily focusing on document preparation and client communication. Key responsibilities: - Making phone calls to new leads to understand their goals and financial situation. - Preparing and processing loan applications daily - Effective communication with clients Ideal skills for this job would include a strong understanding of loan application processes, excellent attention to detail, and superior communication skills. Mortgage brokering experience is required. For time zone reasons, this role must be located in the Philippines.

...paper explaining data analysis techniques, with a special emphasis on Multivariate Test Effect Pillai's and Descriptive Statistics. what I need in this project is to explain for me how and why the calculation is done in this way in the paper that I will provide you later on so the statistic analysis is already done. I only need the explanation for my own understanding. So is there any possible way that we can conduct this explanation exercise today The target audience for this paper are academics and researchers, therefore, the tone and depth of the content should accommodate this group effectively. The ideal freelancer should have: - A strong background in Statistics - Excellent understanding and practice of Data Analysis techniques - Experience in academic wr...

I need a single form to register two different types of users on my wordpress website. See the attachment. I'm looking to set up a WordPress site that supports dual user registration - customers and instructors. Key Requirements: - The registration form should be able to collect specific information from both user types including name, email address and phone number. - Customers should have the ability to search for instructors and book lessons with them. - Instructors should be able to create, manage and edit their profiles. I'm seeking a skilled developer who can implement these functionalities seamlessly. Experience in WordPress and user registration systems is a must. The ideal candidate should also have a good understanding of database management.

...content from my smartphone and pasting it into the appropriate place. Key Requirements: - Copying text from my smartphone- The texts are not in a document but on my phone. A good understanding of how to copy and paste from a phone is essential. - Paste into the appropriate location- The text will need to be pasted into the correct place, whether it be a website, document, or elsewhere. Time Expectation: - I am looking for someone who can assist me part-time. This means the job doesn't need to be completed all at once. A longer-term arrangement is possible if the collaboration is successful. Ideal Skills: - Understanding of basic phone functions - Strong attention to detail - Ability to follow instructions accurately If you are interested, please provide ...

...nurture relationships with prospects. *Key Responsibilities:* 1. Research and identify potential clients through online platforms, industry directories, and social media channels. 2. Develop and maintain a database of leads, ensuring accurate and up-to-date information. 3. Craft personalized outreach messages cold calls and emails to initiate contact with prospects. 4. Engage with leads through phone calls, emails, and social media interactions to understand their needs and challenges. 5. Track lead progress, follow-up activities, and conversions. 6. Provide regular reports and updates on lead generation activities, sales calls and on deal closures 8. Continuously learn and stay updated on industry trends, competitor activities, and best practices in lead generation. *Qualif...

I'm seeking 2-5 experienced tele callers who can effectively communicate about commercial real estate properties. The ideal candidates should possess: - Strong communication skills in English - Proven experience in the real estate sector, particularly with commercial properties - Exceptional phone etiquette and persuasion skills - An ability to handle client queries professionally Your primary task will be reaching out to potential clients to discuss our available commercial real estate listings. Please submit your proposal highlighting your related experience and successful projects.

Specs: Grid Cells select format 1-the color picker: first time open (no previous coclor selected), defaulted luminance to 50%. If previous color selected, default to that color. 2-the selected color needs to be on the button a...select format 1-the color picker: first time open (no previous coclor selected), defaulted luminance to 50%. If previous color selected, default to that color. 2-the selected color needs to be on the button after first selected. 3-a radio button (format button appearance) for each format type: backcolor, forecolor, bold, italic, underline. same like color, needs to select and change the cell. 4-the cell select needs to toggle the format on and off. 5-checkbox to save the format between reload of grid data source. Bid with 1-22-333 in you ...

Yes, I know, this is not a typical freelance opportunity. However, I am looking for people with an entrepreneurial spirit to expand the team, with whom everyone gets along well. You will need a laptop or a phone for flexible work time and location-free options. If I have piqued your interest and you would like more information, feel free to contact us.

...sign manufacturers/companies/suppliers/sellers/stores across France. • Utilize various online resources, including: o Search engines (Google, Bing, etc.) o Social media platforms (Facebook, Instagram, LinkedIn) o Industry directories and publications (list specific resources if known) o Business databases (mention specific databases if known) • Gather and verify contact information (name, email, phone number) for each lead. • Compile lead data into a Excel format . Qualifications: • French reading and understanding - ONLY • Excellent research and data collection skills. • Proficiency in using online search tools and social media platforms. • Strong attention to detail and accuracy. • Ability to work independently and manage time effectivel...

Make an Android app which can be installed on customer phone(new/old) and if customer defaults EMI payments, I can lock customers' phone remotely.

I am looking for a graphic designer to create the header of my prescription paper. I'd like the header to include: - My name and credentials - The name and address of my clinic - Contact information including phone number, email, and website - Basically, I have attached a sample Heade File, the data I need is the same as given. Need very clear and vibrant design, latest design. Doctor name font should be very standard and clear. The header should be designed to fit an A4 paper size. I don't have a specific colour scheme in mind, so you have creative freedom in that aspect. Ideal skills for this job include graphic design and a good understanding of branding and visual hierarchy. The header must look professional and clean, while also having a cohesive design that repr...

Re-Design and Add to our Product Labels (See Attached Examples). Use Different Golf Cart Pictures And/Or Colors To Differentiate Between The Different Models. Each Label Will measure 5 Inch (127MM) Height x 8 Inch (203MM) Width. Key Points For Each Label Are: CanLiFe Lithium Golf Cart Battery * A Single Drop In CanLiFe Lithium Battery Replaces An Entire Set Of Conventional Lead Acid Batteries & Can Operate A Stock Golfcart In Any Terrain. * Assembled In Canada * Backed By A 6 Year Limited Warranty * Estimated Range And Capacity To Be Displayed Prominently * Bluetooth Enabled - Monitor State Of Charge From Your Phone Total of 12 Labels to be created: Front Plaques: CanLiFe Lithium Golf Cart Batteries 36 Volt 56 Amp Hour (2.07 Kilowatt) Capacity 25-30 Kilometer Ra...

I'm looking for an experienced hacker who specializes in database scraping to assist with lead generation. My main aim is to get detailed contacts to grow my business. - Specific Tasks: - Database scraping - Extract contact details - Contact Information: - Email addresses - Phone numbers Ideal candidates should have previous experience in the field. Proficiency in data mining and scraping is a must, along with an understanding of lead generation strategies. Strong grips and successful track records on obtaining accurate contact details are key to perform this job efficiently.

...online tasks. The ideal candidate will have strong research and communication skills and be comfortable with both business and personal searches. Key Responsibilities: - Searching for information online as requested - Making phone calls on an occasional basis - Coordinating tasks using communication tools Your primary responsibilities will be to search for business and personal information on my behalf. This will involve conducting thorough online research and presenting the findings in an organized manner. Additionally, you will be required to make phone calls on an occasional basis. This might involve scheduling appointments, following up on inquiries, or other related tasks. Communication is key in this role, so you should be comfortable using various tools...