Good bad customer service projectsJobb

I'm looking for a skilled web developer to build a tour and travel website that has a professional and corporate feel to it. The website needs to include the following features: - Detailed and inviting listings of destinations and packages - Travel itineraries and schedules that are easily navigable - A dedicated section for customer testimonials and reviews The ideal candidate for this project has experience creating e-commerce platforms, especially for the travel industry. Relevant skills include proficiency in coding, an eye for clean, professional design, and a proven ability of producing functional and user-friendly websites. Proficiency in SEO is a bonus, to ensure the website is easily discoverable by travel enthusiasts. The goal is to have a website that is not only...

I'm looking for a talented salesperson who can sell my digital services on a commission basis. The services include: - Custom Artwork - Hand-lettering Services - Signature Designing The ideal candidate is someone with a strong sales background, particularly in digital services. An understanding of art and design would be a huge plus. The commission will be discussed and will be competitive. Your responsibility will be to reach out to potential clients, pitch the services, and close the deal. The more you sell, the more you earn. If you're a self-motivated, result-driven, and have a passion for art and design, I'd love to work with you.

We will create 250 High quality backlinks + 15 Keywords = charge 45 EUR (Off page + On page

...supports IP whitelisting for added security. - Configure the dialer to handle multiple campaigns simultaneously. - Integrate a basic CRM to manage and search client information efficiently. - Ensure the system can support a minimum of 10 representatives. - Provide the capability to handle "N" number of lines per representative. - Design a user-friendly interface for agents to manage calls and access customer information. - Provide real-time analytics and reporting tools to monitor performance metrics and track agent productivity. - Ensure the system is scalable to handle varying call volumes. - Provide ongoing technical support and maintenance for the dialer system. **Requirements:** - Proven experience in developing and implementing outgoing predictive dialer systems....

I am seeking a skilled and experienced freelancer to assist me in developing a comprehensive projects portfolio that highlights my expertise in Lean Six Sigma, Inventory Management, Kaizen, and Continuous Improvement. Key Elements: - I will need you to include detailed project descriptions and project images in the portfolio. - The key projects that will be included in the portfolio will be related to Inventory Management and Optimization. Specifically, the project will focus on demonstrating my use of strategies to achieve results that are reflected in Key Performance Indicators (KPI's). Ideal Candidate: - Experienced in Lean Six Sigma, Inventory Management, Kaizen, and Continuous Improvement. - Proficient in creating engaging and visually appealing project portfolio....

...in the E-marketing company. You earn 10% of the profits from each customer. Key Responsibilities: - Researching potential clients and their needs - Understanding our services and how they can benefit clients - Convincing potential clients to trust our services and brand Ideal Skills & Experience: - Previous experience in sales - Excellent communication and persuasion skills - Ability to conduct effective market research ------------------------------ Tasks: -Find a client -Negotiating with the client Goals: -Convince the client -Dealing with our services Specialties: -Technology companies -Sports facilities -Online stores -Real estate ------------------------------ What is special about this job? -Convenience in customer choice. -Failure to adhere to a specific t...

I'm in need of a team of assistants with expertise in different areas to help me with my online Shopify store. PRO...CONTENT MARKETING: - Skilled in SEO optimization for Shopify stores to improve visibility on search engines. - Ability to create engaging and SEO-friendly content that drives traffic and increases conversions. CUSTOMER SUPPORT & ENGAGEMENT: - Proficient in providing excellent customer service, handling inquiries, complaints, and returns. - Experience in building relationships with customers to enhance brand loyalty and encourage repeat purchases. Ideal candidates should have a background in e-commerce and Shopify, and a proven track record of success in the areas mentioned above. Good communication skills and the ability to work colla...

Complete Taxi App with Driver and Customer with Admin Panel

I need dedicated professionals who will assist with various aspects of my online Shopify store. This role will incorporate: -...Advertising: I am targeting teenagers for our advertising efforts. Therefore, you need to have a solid understanding of how to engage and attract this demographic. - SEO & Content Marketing: To boost our store's online visibility, you should be an expert in SEO and content marketing. Your task will be to generate traffic and increase our search engine ranking. - Customer Support & Engagement: You should have stellar customer service skills to interact with our customers effectively. Overall, I am looking for individuals who has significant experience in e-commerce, specifically Shopify. Note that your role will be integral to t...

...reliability, and professionalism. - Our company provides a variety of services, including water damage restoration, fire damage restoration, mold remediation, and smoke damage restoration. - The logo should incorporate colors like Blue, Green, and Red - I'm open to slight variations as well. Ideal Skills and Experience: - Proven experience in logo design, particularly for companies in the service industry would be a huge plus. - Understanding of color psychology and the ability to convey trustworthiness, reliability and professionalism through the logo design. - Strong portfolio showcasing your previous works. - Experience with creating versatile logos, suitable for both digital and print media. This is a Company called "RDU Restoration" I HAVE INC...

I urgently need an expert in C# to integrate my Point of Sale/Enterprise Resource Planning (POS/ERP) system with QuickBooks Online. The goal is seamless syncing of different modules, including, but not limited to: - Customer Information - Inventory Status - Purchase History - Sales Records - Products, Categories, etc... Familiarity with QuickBooks Online APIs and proficiency in C# .net Core is imperative for this role. Past experience with similar projects will be highly valued. The timeline is urgent; I need this integration done ASAP. we already have a code we made integration with SAP Business One, we can share this code to have the fastest development, and also we have the code of a previous developer who made of Quickbooks so it would help to see how to integrate

I'm looking for a mobile app developer to help me enhance my 6ammart app by adding the following features and integrating a payment gateway. Key Requirements: - **Vouchers Functionality**: I want to include a voucher system in the app to boost customer engagement and retention. The vouchers should be easily redeemable and trackable. - **Payment Gateway Integration**: My preferred payment gateway is Bank Alfalah. The developer will need to ensure smooth and secure transactions within the app. Ideal Skills & Experience: - Previous experience with mobile app development and customization. - Familiarity with loyalty programs and voucher systems. - Proficiency in integrating secure payment gateways, preferably Bank Alfalah. - Strong problem-solving abilities and attention to ...

I am seeking a quality and professional telecaller who is fluent in English for a customer support role in the real estate industry. Here’s what I expect from the ideal candidate: - Good command of English - Experience/Fresher in customer support - Ability to handle and resolve customer complaints professionally and calmly - Strong communication skills, with a knack for building strong customer relationships If you are a people person, have a proactive approach, and think you fit these requirements, I'd love to hear from you. Let's build a successful real estate venture together!

...professional to design and develop a religious website that will be both in Marathi and English languages. The site will primarily serve the purpose of promoting events. I have a few specific features in mind for this site. Customer can book Pooja and other activities online with Payment Gateway. The content on the website will be managed by the admin only. I will be responsible for posting and updating the content. Ideal skills and experience for this project would include: - Proficiency in web development with experience in creating multi-language websites. - A good eye for design to ensure a visually appealing website. - Experience in implementing unique features such as event calendars and streaming services. - Prior experience in religious or community websites wo...

... - Web Editing: Tweaking and enhancing the website for a more user-friendly experience and better SEO performance. - Email Marketing: Developing and managing effective email marketing strategies to boost customer engagement and conversions. My target audience comprises of general consumers, B2B clients, young adults and e-commerce shoppers. Therefore, the strategies must be versatile enough to entice this diverse demographic. The main objectives are to amplify website traffic, bolster my search engine standings, generate valuable leads, enhance brand awareness, improve customer engagement and amplify social media following. Ideal candidates would have extensive experience in running multi-platform digital marketing campaigns and a proven track record in achiev...

Hello, I am looking for someone who can help me review a locker service in Spain. The job requires: Being stationed in Spain. Ordering a package to the locker. Picking up the package from the locker. Answering questions regarding the service. Let me know if you are interested and available for the job.

...ensuring visitors can easily find what they're looking for. - **Colors**: I have a preference for pastel and soft colors. The color scheme should be inviting yet professional, creating a sense of trust and reliability. - **Graphics**: I'm looking to enhance the aesthetics of the homepage through well-thought-out 3d ilustrations. These should be complementary to the color scheme and related to the service offered on the website. The ultimate goal of this redesign is to boost sales and conversions. So, the new design should be crafted with this objective in mind. Ideal Freelancer: - Proven experience in web design, especially homepage redesign. - Strong graphic design skills, with a portfolio to showcase. - Experience with 3D illustrations, with a portfolio to showcase....

I'm looking for a s...Public App developer to create an app for my business. The app should have the following features: - Custom Order Date Options: The ability to include unique Delivery Date options and configurations on my Shopify store. - Advanced Pickup: a customer chooses a pickup location to pick up her/his order and also uses third-party Google map API for pincode verification for pincode included or excluded for the delivery As a successful freelancer, past work is crucial. Please include examples of previous Shopify Public Apps you've developed or similar projects you have completed. This will give me a better understanding of your expertise in this area. Require Technology -> Node.js -> React.js -> Javascript -> jQuery -> REST API ->...

As the owner of Antilia Bistro Bar, I am looking for an expert web developer who can bring my vision to life. Key requirements: - Develop an intuitive reservation system allowing customers to: -...project would be: - Proficiency in web development - both front-end and back-end - Prior experience in developing restaurant websites or reservation systems would be an added advantage - Strong understanding of UX/UI designs to create an engaging user experience - Able to integrate the website with restaurant's operational system for seamless communication - Attention to detail, especially regarding customer data privacy and security. By creating a comprehensive website, I hope to provide my customers with a seamless reservation experience, and in turn, boost the business at Anti...

I'm in need of an experienced app devel...Android app development - Prior experience in developing e-commerce or service based apps - Familiarity with integrating payment gateways into mobile applications - Strong communication skills to ensure a smooth collaboration and understanding of requirements. I have a DJ and catering services business, that I do offline I want to do it online, want a digital presence so for that I will be needing an application This application will be a single platform for all the location like if you select any particular location like Mumbai so it should show all the DJ and catering vendors in that area So I need both from customer perspective as well as for vendor And we will be charging a X% commission on every deal possible from custom...

I'm aiming to enhance customer engagement and retention through my website and online digital presence. To achieve this, I am seeking a skilled professional who can bring innovative photography ideas to the table which will be used to update our website and marketing material. We have various sites around the UK and would like premises pictures and on the job professional shots taken. (Please note we are a bodyshop repairer). We are looking at around 50-100 professional shots that we can use, so please feel free to place your bid.

Currently, I'm using Fluent as my email service provider and need a professional to automate our newsletter and welcome emails. We're a small company with less than 1000 subscribers, looking to improve engagement. Desired Skills: • Fluent CRM proficiency • Email marketing expertise • Experience with automation of newsletters and welcome emails Responsibilities: • Setting up automation for newsletter and welcome emails • Training our team on how to maintain and update these automated systems Only serious freelancers with solid references are encouraged to bid. Please include evidence of similar projects undertaken in your proposal.

I'm in need of a legal professional who can expertly draft a client-friendly contract focused on product sales. Key Points: - Audience: The intended audience for this contract is our clients. Therefore, it should be clear, comprehensive, and easy for a layman to understand. - Purpose: The pr...Experience: I'd prefer someone with a solid background in contract law and previous experience with client-focused contracts. - Industry Knowledge: While not mandatory, a legal professional with experience in product sales contracts will be preferred. - Language: The contract should be drafted using simple language and in a manner that is easily understood by non-legal professionals. Experience in customer-centric legal drafting, product sales, and contract law will be highly valu...

...and Facebook to generate high-quality leads. You will be responsible for strategizing, executing, and analyzing ad campaigns to drive conversions and achieve business goals. Responsibilities: Campaign Strategy and Planning: Develop and implement comprehensive lead generation strategies using Google Ads and Facebook Ads. Conduct market research to identify target audiences and create detailed customer personas. Set clear objectives and KPIs for each campaign to measure success. Ad Creation and Management: Design, write, and test compelling ad copy and creatives tailored to various audience segments. Set up and manage multiple ad campaigns across Google Ads (Search, Display, YouTube) and Facebook Ads (Feed, Stories, Audience Network). Utilize advanced targeting techniques, incl...

I'm hiring a social media specialist to help me manage the social media profiles of my online market...their inquiries and comments. - Monitor and analyze social media KPIs and provide accurate reports on growth and engagement. Requirements: - Proven experience in social media management, ideally for a digital marketplace or e-commerce platform. - Proficient with social media tools and analytics. - Strong understanding of social media trends and best practices. - Excellent communication and customer service skills. - Creative and detail-oriented, able to create visually appealing and impactful content. - Strong work ethic and able to work independently and collaboratively. If you have an eye for detail, a passion for digital products, and a knack for social media, I�...

...impact and adjust strategies accordingly. -Shopify Management: -Update and manage product listings on Shopify. -Assist with order processing and customer inquiries. Requirements: -Proven experience as a Virtual Assistant or relevant role. -Proficiency in using ChatGPT for content creation and customer engagement. -Strong knowledge of Shopify and its functionalities. -Excellent research skills and the ability to stay up-to-date with industry trends. -Exceptional copywriting skills with a keen eye for detail. -Strong organizational and time management skills. -Ability to work independently and meet deadlines. -Strong communication skills and a customer-focused mindset. Contract Details: -Duration: 6 months (July 2024 - December 2024) -Payment: Monthly payments, rate...

I’m on the hunt for a highly professional and reliable commercial cleaning service that can maintain my premise three days a week. The exact square footage of the commercial space was not provided, hence a site visit may be required to assess the area. You should have: - Proven experience in commercial cleaning - The ability to set and adhere to a cleaning schedule - The ability to handle a wide range of commercial cleaning tasks - Exceptional attention to detail The ideal candidate is someone consistent in delivering top-notch service and understands the unique concerns in cleaning commercial spaces. Looking forward to a sparkling clean working environment! I will supply my own cleaning products for this contract

I need some extra help around the club. Key tasks involve bartending, cleaning, and event planning, for less than 10 hours a week. While physical labor and cash handling aren't a necessity, basic laptop skills and the ability to run an app are a must. This job is best suited to someone with a background in customer service. Part-timers with flexibility are encouraged to apply as hours can vary.

Hi, I am looking for someone to help me with courier delivery plugin for Botble Laravel CMS. 1) Technical tasks for the delivery person part - I need to add the role of the delivery person (name, phone number, passport photo (2 photos), text fields for biography, login and password) - so that he can log in to his account via login password. - When a customer orders goods, the admin must assign delivery to a certain deliveryman (list of deliverymen) that he delivered the goods to the client and should be the delivery status (picked up the goods, on the way, delivered, canceled). - Deliverer should see how much what goods delivered, new ordered goods (from admin) - notifications of new orders in telegram bot for deliverymen 2) Inside the product in each article should generate a ba...

I need a custom coded subscription form pop-up for my BigCommerce store. I have a design concept of yellow/black/white which I will provide. Key Requirements: - Develop a pop-up that appears on the home page of my BigCommerce store when customers visit. - The pop-up should be designed in a yellow, black, and white color scheme. - The po...up to receive updates and promotions from my store. - The pop-up should be integrated seamlessly into the overall design and functionality of my BigCommerce store. Ideal Skills and Experience: - Strong experience with BigCommerce development. - Proficiency in custom coding for pop-ups. - Ability to work with a provided design concept and implement it effectively. - Good understanding of e-commerce and the importance of customer engagement...

Develop a WeChat/Alipay app for a large-scale event in Hong Kong, you need to use it on WeChat/Alipay. It can be used by people in Hong Kong, Macau and China. The functions are mainly used to view event information, videos, reminder functions, mini games, contact customer service, and connect Department external website

I'm currently facing an issue wher...emails that they have been subscribed for the discount. Also, I don't receive emails for orders that have be done.. This is a significant problem as it affects customer experience. Ultimately, I'm looking to hire a professional who can resolve this issue promptly. Key Points: - Fixing the issue of confirmation emails not being received by clients. - Ensuring the email delivery system is functioning correctly as part of this task. Ideal Skills and Experience: - Proficient in handling WooCommerce and WordPress hosted on GoDaddy. - Experienced in diagnosing and resolving email delivery issues. - Familiar with eCommerce platforms and customer communication tools. - Strong communication skills and ability to keep me updated on...

I need someone to enter 500 purchase invoices into an Excel spreadsheet. I will provide a templ...need someone to enter 500 purchase invoices into an Excel spreadsheet. I will provide a template for the format. The invoices will be sent to you as digital files through a cloud service, which you'll use to input the basic details like date, vendor, and amount. Ideal Skills and Experience: - Proficiency in Excel for accurate data entry - Experience in processing financial documents - Attention to detail to ensure data accuracy - Ability to handle sensitive financial information with confidentiality - Familiarity with using cloud services for file management Please let me know your experience with similar projects and how you plan to ensure the quality and efficiency of t...

I need a designer to create a brochure and presentation for our technology product. The design style and target audience are open to interpretation. The key messages to be included are product features, company mission and values, and customer testimonials. The ideal candidate should be able to understand our product and the technology industry, and translate that understanding into appealing visuals and messages. Strong design skills and creativity are a must. Experience with similar projects in the technology sector would be a plus.

...Audience: The campaign will focus on both existing customers and new prospects. - Message Type: The primary messages will be promotional offers. Skills and Experience: - Extensive experience in setting up and running successful SMS marketing campaigns. - Proficiency with SMS marketing platforms. - Proven ability to tailor messages effectively for different audience segments. - Strong understanding of customer acquisition and retention through SMS. - Experience with loyalty programs is a plus but not mandatory. We offer SMS Marketing. Look for Affordable Platform that easy to use and we can reseller back to our customers. scan to enter Qr code chance/ text Win100 to727216269x You are enter to Win $100 gift card and Free Appetizer which need to auto send back to entry SMS subscri...

I'm in need of a ski...of 'Modern'. The app will be multi-platform, available on both Android and iOS. Key Features: - GPS Tracking: The app should have accurate and reliable GPS tracking to ensure smooth navigation and route optimization for drivers. - Payment Integration: Seamless and secure payment processing is a critical feature for the app. - Rating and Reviews: A feature allowing users to rate and review the service provided by drivers. The ideal freelancer for this project will have: - Proven experience in mobile app development, specifically ride booking apps or similar. - Proficiency in both Android and iOS platforms. - Expertise in GPS integration, payment gateways, and user review systems. - A keen eye for modern design, ensuring the app is user-friendl...

...- Integration of a payment system to make transactions seamless and secure - Incorporation of a user rating/review system to maintain a standard of service The potential developer should have substantial experience in the above-mentioned areas. Furthermore, the ability to schedule rides in advance is another functionality I'm looking for in my application. This feature should allow users to plan their trips ahead of time for convenience. Ideal skills and experience include mobile application development, GPS functionality integration, payment system integration, and user review system implementation. Your portfolio showcasing similar projects will significantly support your application. The apt candidate should also be detail-oriented as excellent user experience ...

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...can create an informational website for my newly established consultancy firm. Our company focuses on digital transformation, training services, and digital solutions management. The website is intended to act as a powerful marketing tool to attract businesses looking for support with their digital transformation journey. - Website Development through Wordpress and Elementor Key Features: - Service Descriptions: The website should clearly outline the range of services we offer, focusing on digital transformation, training services, and digital solutions management. - Case Studies or Success Stories: Incorporating case studies or success stories will help to showcase our expertise and provide potential clients with a clear understanding of the positive impact we've had on ...

As an entrepreneur, I’m looking to put my company out there with an informational website. I am looking to showcase: - Company Overview - Product/Service Information - Contact Information I do not have a specific color scheme or branding in mind and would appreciate assistance in choosing a suitable scheme that aligns with the nature of my business. I am seeking a creative and experienced web designer with excellent understanding of color theory, user-interface design and up-to-date with the latest web trends, techniques and technologies.

Develop an WhatsApp bot to sell to our clients, based in IA chat and voice like Twillo, with Integration of the clients CRM/ERP's so that the bot can answer to the client with human language. with the Intranet. 2 When the CUSTOMER CALLS DETECT FROM AND Customer or not. 3 Hello Mr (name of the client) , how are you? 4. Hello, we have verified that you are not yet our Client 5 . What do you intend. 6. Speak to Our Commercial Department: Technical department Another subjects. After answering the questions, read our intranet If there is no response, I will pass it on to my colleague and pass it on to Human.

I am looking for a freelancer who can help me implement a meta ad service on Facebook Ads. Target Audience: - I have a specific demographic in mind for my ads. Budget: - My expected budget for this service is less Skills and Experience: - Experience in implementing meta ad services on Facebook Ads - Strong understanding of targeting specific demographics - Ability to work within a limited budget

I'm in need of a skilled, motivated Sales Person to help me sell my service. The target market for this service is both businesses and consumers. Key responsibilities include: - Prospecting new clients both through online and offline methods - Managing and maintaining existing client relationships - Closing sales deals and meeting monthly quotas The ideal candidate should have: - Proven experience in a sales role, preferably selling services to both B2B and B2C markets - Excellent communication and negotiation skills - Prior experience using direct sales, online sales, and partnership networks Your role is crucial in growing my business. If you're a dedicated and results-driven sales professional who's ready to take on this challenge, I'd love to hear ...

...will basically just allow the user to search for an order (done through a Rest API) and then select photos on the device and upload those to the selected order (also though a Rest API). Detailed Requirements: Setup screen where system URL and API key can be entered and then saved so subsequent uses of app doesn't require it to be reentered Ability to search and find order using order number, customer name, or company name Ability to select multiple photos and upload at once (although API call needs to be made for each file) Ability to take picture with camera right in app as well as select from gallery Full code ownership Nice to Have: Checkbox that allows deletion of photos on device after a SUCCESSFUL upload Not intending to publish this in app store as this is m...

I'm in immediate need of an expert in Social media marketing (Major platforms) for a Mental health startup, I am also looking for experts in search engine optimization (SEO), pay-per-click advertising (PPC), to develop and execute a digital marketing campaign. The campaign should target both national and internationa...marketing plan - Track and analyze campaign performance to optimize results Ideal Skills and Experience: - Experience in Healthcare or Mental Health will be preferred. - Proven track record in SEO, PPC, and SMM - Experience with crafting and executing successful digital marketing campaigns - Data-driven mindset with excellent analytical skills - Strong understanding of national and international customer behavior - Able to work quickly and efficiently to meet ...

I am in need of a comprehensive list of British service providers who do not currently have a website. This list is intended to be used for direct marketing purposes, so it should be well-organized and easy to understand. IMPORTANT: This means if I google the business name an city, I should not be able to find a website on Google. Facebookpages etc are ok, but no www. The list should include basic contact information for each business, such as the name, phone number, and email address if available. Ideal Skills: - Proficiency in online research - Data entry and organization - Familiarity with UK businesses and service providers - Direct marketing experience Looking forward to your proposals.

I'm looking for an expert to help configure my Cyclecloud HPC cluster. This is a specific project with the following requirements: - Configuring the cluster for machine learning and s...instance, I would like to use HB120v2 for the two CPU partitions and the A100 GPU for the two GPU partitions. I would also like to have SLURM accounting set up within the cluster i.e. not using the MySQL service on Azure. Lastly I would like the cluster to have Prometheus/Graphana monitoring capability so that individual users can monitor job statistics. Eventually, we would like users to also be able to interact with the cluster via VS Code and Jupyter. Delivery : within 1 week -- please only bid if you have done this before. Please provide your past experience and any relevant projects...

We are seeking an experienced website designer to revamp our boat rental service site, FLOATO.ae. The new design should be modern, user-friendly, and tailored to attract tourists interested in exploring local waterscapes. We aim to attract tourists primarily, so the website must cater to a tourism sector audience. The main objective is to allow seamless booking of our boats online. Key Features: - User-friendly interface for easy booking ( for phones, tablets, computers ) - Attractive and engaging design to appeal to tourists - Attached the Brand Guidelines - The current website is ( ) so want to redesign with new idea. - Current website: , which is based on a PHP platform. - File delivery HTML based on Bootsrap template. Ideal skills for this project include: -

I'm in need of a talented web designer to create a website for my IT services company. The site will primarily serve as a platform to showcase our services and previous projects. Key Requirements: - The website design should reflect professionalism and modernity - It should be optimized for user experience and conversions - The site should be agile and easy to navigate Services Offered: - Software development - Digital Transformation - ECM Enterprise Contenet management Ideal skills and experience: - Proven experience in designing IT service websites - Understanding of user experience and conversion optimization - Proficiency in SEO google search optimization - Strong portfolio of previous work, including live websites with similar functionalities.

...crucial feature of this website will be the Contact Form. It is vital that potential clients can easily reach out to us with queries or service requests. Products/Services: - The primary focus of the website will be to sell our services and solutions. Therefore, the website needs to be designed in a way that effectively showcases our services and solutions and makes it easy for customers to engage with them. Ideal Skills & Experience: - Proficiency in lead generating website development - Experience in creating a user-friendly interface that promotes sales - Expertise in incorporating essential features like the Contact Form - Prior experience working with service-based businesses on e-commerce platforms would be an advantage Please take into consideration the nee...