Customer Sales & Support Representative ( UK ONLY )
£10-15 GBP/tim
Company Overview:
We are a rapidly expanding garden furniture company based in the UK, committed to providing exceptional service to our customers. Our company culture prioritises the well-being and growth of every team member, fostering a positive and supportive work environment.
Position Description:
We are currently seeking dedicated individuals to join our team as Customer Sales Advisors. This role entails engaging with customers through various channels such as sales calls, live chats, and emails. The primary objective is to provide expert guidance to customers, assisting them in making informed purchasing decisions.
Key Responsibilities:
- Develop thorough product knowledge through comprehensive training provided by the company
- Engage with customers in a supportive and non-pushy manner, offering valuable advice and assistance
- Demonstrate care and empathy towards customers, ensuring their needs and concerns are addressed effectively
- Handle inquiries and provide solutions to customer queries, striving to exceed their expectations
- Collaborate with team members to maintain a positive and cohesive work environment
Candidate Requirements:
- Strong willingness to learn and pick up product knowledge, with the understanding that training will be provided
- Genuine care for customers and strong moral values
- Excellent communication skills and the ability to engage with customers in a friendly and helpful manner
- Ability to work collaboratively in a team environment
- Prior experience in sales or customer service is desirable but not essential
Projekt-id: #37968248
About the project
32 frilansare har lagt bud på i genomsnitt £12/timme för det här jobbet
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I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, L Mer
With my extensive background in customer support, I am confident that I can excel in the role of Customer Sales Advisor for your expanding garden furniture company. My success in past roles has been built on a genuine Mer
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With my solid experience of one year in the call center industry, particularly on a travel account where I handled all aspects of customer support, I believe I have what it takes to excel as your Customer Sales & Suppo Mer
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