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Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

Från 86,141 betyg, betygsätter kunder vår Customer Service Specialists 4.88 av 5 stjärnor.
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    67 jobb har hittats, med prissättning USD
    Translate Ad to Malay 6 dagar left
    VERIFIERAD

    I am looking for a freelancer to help me with a project. I need to translate an image from English into Malay. I do have a source file containing the text, so the project should be relatively straightforward. The translator should be able to provide the translation in JPEG format.

    $19 (Avg Bid)
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    Virtual Assistant and Consultant 6 dagar left
    VERIFIERAD

    Here are some of the job roles associated with a general virtual assistant and a virtual business consultant: General Virtual Assistant: Administrative Assistant: An administrative assistant virtual assistant provides administrative support to clients, including scheduling appointments, managing emails, making travel arrangements, and preparing reports. Customer Service Representative: A customer service virtual assistant interacts with customers via email, phone, or chat to resolve issues, answer questions, and provide support. Social Media Manager: A social media virtual assistant manages clients' social media accounts, including creating and scheduling posts, responding to comments, and monitoring analytics. Content Writer: A content writer virtual assistant creates content fo...

    $483 (Avg Bid)
    $483 Snittbud
    45 bud
    Customer service 5 dagar left

    I want someone who’s ready and willing to dedicate few hours daily. Receiving phone calls and answering emails

    $18 / hr (Avg Bid)
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    59 bud

    || As we prepare to open an office in Bali, Indonesia, we are looking for several people to join our team || Currently, we are looking for: Experienced and talented fulltime (virtual) assistant.  Someone with extensive virtual assistance experience, who is responsible, efficient, deadline-oriented, naturally flexible, and a quick learner. Extensive knowledge of; Microsoft Word Microsoft Excel Microsoft PowerPoint  Fluent in the English language (speaking and writing) Content writing  Email writing Basic graphic design skills (Photoshop) Profound knowledge of social media  We are looking for a true multi-tasker who has many talents in this field and who is open to a long-term relationship.  Our business;  We are an international busine...

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    Our agency is currently seeking dedicated and driven individuals to join our team as Chatting Sales Force for our Snapchat platform. As a Chatting Sales Force, you will be responsible for engaging with our clients' audience through the Snapchat platform and driving sales through personalized and effective communication. Responsibilities: Engage with clients' audience on Snapchat platform Identify potential leads and convert them into customers Maintain a positive and professional online presence Participate in training sessions provided by the agency Meet daily and weekly sales targets Requirements: Must have a reliable internet connection and smartphone with Snapchat app Must be available to work between 8am to 4pm Must have a strong sales background and excellent communicat...

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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $10 - $30
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    Female Customer Service 5 dagar left
    VERIFIERAD

    We are seeking a Customer Care Executive to provide customer service and support to our clients. The candidate will be responsible for handling customer inquiries, complaints, and feedback through various channels such as email, phone, and chat. Key Responsibilities: • Respond promptly to customer inquiries and resolve any issues that arise. • Providing accurate and detailed information about products and services to customers. • Proactively reaching out to customers to ensure their needs are being met. • Collaborating with other teams to resolve complex customer issues. • Identifying opportunities for process improvement and providing feedback to management. • Meeting and exceeding customer satisfaction targets. Requirements: • Excellent communicatio...

    $534 (Avg Bid)
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    Work on ecommerce businesses, do a variety of tasks that include copy paste and documentation/ internet and social media research.

    $5 / hr (Avg Bid)
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    Description We are looking for a Virtual Assistant to provide administrative support to our team while working remotely. As a Virtual Assistant, you will perform various administrative tasks, including answering emails, Manage Leads. For this role, a strong Internet connection is required, along with experience using communication tools like Skype. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. Responsibilities Respond to emails and phone calls Schedule meetings Manage Leads Manage a contact list Prepare customer spreadsheets and keep online records Organize managers’ calendars Perform market research Create presentations, as assigned Address employees administrative queries Provide customer service as first ...

    $19 / hr (Avg Bid)
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    Male housecleaner 5 dagar left

    I am a gay guy looking for someone to clean my bedroom on a regular basis. I have cats and a dog.

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    Female Customer Care in Pakistan 5 dagar left
    VERIFIERAD

    The ideal candidate will possess excellent communication and interpersonal skills and a strong ability to problem-solve and manage multiple tasks simultaneously. They must remain calm and professional in high-pressure situations and have a positive attitude toward customer satisfaction. In this role, the Customer Care Executive will also maintain accurate customer records, process orders, and escalate complex issues to the appropriate department or supervisor. They will be expected to provide timely and efficient resolution to customer inquiries and complaints while adhering to company policies and procedures. Salary & Benefits: A monthly salary of 550 USD Free accommodation provided by the company All travel and visa expenses will be borne by the company If you meet the qualificati...

    $526 (Avg Bid)
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    Leeds | Price Monitoring 4 dagar left
    VERIFIERAD

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer in Leeds who can visit 8 Burger King, Costa Coffee, Greggs, KFC, and other stores and report from the locations. We will pay for all the tasks completed successfully in our app and a bonus of USD 70 if the job is delivered perfectly. All photos within the task should be accepted and all prices for all items captured. Send us a message for more details!

    $195 (Avg Bid)
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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

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    I am looking for experienced voice over talents for our TTS project who has an SINGAPOREAN accent. The type of voice we are looking for is either male or female. The recordings would be for an internal usage. The estimated lines for the recordings are 2500 lines and the length of each recording is more or less 30 seconds. We expect whoever applies for this project to be a voice talent with a solid track record of quality outputs. If you think you have what it takes and are interested in this project, please apply!

    $1985 (Avg Bid)
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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $13 (Avg Bid)
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    I am looking to hire a remote customer support team. They need to provide email support and should be available at all times. The customer base I am looking to support involves both existing and potential customers. The right candidate will have experience in providing customer support via email, as well as knowledge of customer service best practices and strategies. Additionally, they should be able to handle customer inquiries with high precision, speed, and professionalism. They need to provide fast and reliable responses in order to keep customers happy and increase customer retention. The chosen candidate should stay up-to-date on industry trends and constantly strive to stay ahead of the competition. Qualified candidates should possess the ability to resolve customer issues, handl...

    $473 (Avg Bid)
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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $24 (Avg Bid)
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    Customer Care in Indonesia 4 dagar left
    VERIFIERAD

    We are seeking a Customer Care Executive to provide customer service and support to our clients. The candidate will handle customer inquiries, complaints, and feedback through various email, phone, and chat channels. This is work from an office job, you will have to relocate to UAE and work from the UAE office. Requirements: • Excellent communication and interpersonal skills. • Experience in customer service or a related field preferred. • Proficiency in Microsoft Office and CRM software. • High school degree or equivalent experience. • Once selected, the candidate must be willing to relocate to the UAE. Please attach your CV. Thanks.

    $548 (Avg Bid)
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    Customer Care in Pakistan 4 dagar left
    VERIFIERAD

    We are seeking a Customer Care Executive to provide customer service and support to our clients. The candidate will handle customer inquiries, complaints, and feedback through various email, phone, and chat channels. This is work from an office job, you will have to relocate to UAE and work from the UAE office. Requirements: • Excellent communication and interpersonal skills. • Experience in customer service or a related field preferred. • Proficiency in Microsoft Office and CRM software. • High school degree or equivalent experience. • Once selected, the candidate must be willing to relocate to the UAE. Please attach your CV. Thanks.

    $514 (Avg Bid)
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    We are looking for experienced and motivated cold callers to join our team at Neru Lending. As a Cold Caller, you will be responsible for reaching out to potential customers, introducing them to our services, and generating leads for our sales team. Your responsibilities will include: Making outbound calls to potential customers to introduce Neru Lending and our services Identifying and qualifying leads through effective questioning and listening skills Scheduling appointments for our sales team to follow up with interested prospects Maintaining accurate and up-to-date records of all calls and leads in our CRM system Qualifications: Previous experience in cold calling and lead generation is preferred, but not required Excellent communication skills, both verbal and written Comfortable...

    $33 / hr (Avg Bid)
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    Hey there, Thank you for taking the time to read this post; I trust all is well with you. We are only interested in Americans who were born and raised in the United States of America. We have one audio assignment for you. The task at hand will take you about 2 hours and 25 minutes to complete. If necessary, we may ask you to repeat some work. Customer support experience is must. All you have to do is have a discussion with your friends or family members about the subjects we provide. Regards, Team Viyaan

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    We are looking for someone who can host and lead a simple video conference for us. We would like the video conference to take place over Skype, and to include both video and voice connection. We do not require the video conference to be recorded. This will be a 25-minute or less video conference.

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    We are working with a new international client who is developing certification relationships with international customers. I am looking for an account management professional to learn this industry and cultivate long term sales relationships with this client's customers. New account management will require ensuring the customer fully understands the products offered and follow up is consistent. Our in house account management will train the right candidate and equip them with the necessary skills to be successful.

    $19 / hr (Avg Bid)
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    Copywriting Tasks 4 dagar left
    VERIFIERAD

    This is an ongoing task in copywriting. Just in case if the word "copywriting" is unfamiliar to you, its the art of sales and persuasion through the written words. If you have experience in selling, thats great. But if you dont have an experience, you will get the training. Experience: - No experience required. - If you have experience in cold persuasion, its great. - Otherwise, we will train you. Pay: - type 1: 100 INR per hour - type 2: 20000 INR per project - type 3: 300 INR per script - type 4: 100 INR per improvement iteration - type 5: 10 INR per deliberate modification per improvement iteration - type 6: 1 great 5-star review per project Pay Release - type 1: 50% released weekly, remaining 50% released after project - type 2: released after project is comple...

    $17 (Avg Bid)
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    Check product updates Get products into multiple marketplaces Check Stock of Goods Check the price of goods is appropriate or not Create a Product Report

    $11 / hr (Avg Bid)
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    Looking for USA based freelancer to help with the reputation management. A task is easy will take no more than 10 minutes.

    $19 (Avg Bid)
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    Hello! I am looking for a Personal Assistant to help me out with the day-to-day tasks that are becoming increasingly difficult to handle. This position requires someone who is available to work on a flexible schedule, so you don't have to commit to any one specific time frame. The ideal Personal Assistant should have a college degree or experience in a related field, though having no experience works too. The job responsibilities include handling admin and scheduling tasks as needed, such as keeping track of appointments and upcoming events. They should also be able to help with running errands. This is the perfect job for someone that is looking for a position they can work with while fitting it around other commitments. If this sounds like the job you are looking for, please app...

    $468 (Avg Bid)
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    I am looking to hire someone to contact charcoal companies in Indonesia to gather information about their products and services. This will involve making phone calls and emails to the companies to get the necessary details (FOB price). I don’t have a list of charcoal companies, so the selected freelancer will need to create one from scratch ( only best 15 companies). They will then need to contact each company identified and obtain information about their services and products ( FOB price). Once the information is gathered, the freelancer will need to present it in an organized excel file. Important looking for a good quality with reasonable price *products I am looking for; - cocunat charcoal for shisha grade A 20'HQ - Sawdust charcoal grade A 40'HQ - Mangrove...

    $23 (Avg Bid)
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    Sales person needed in new york 3 dagar left
    VERIFIERAD

    As a business located in New York, we are in need of a salesperson to help us grow our operations and reach our goals. We are looking for somebody with a beginner level of sales experience who is capable of dedicating 0-15 hours of their week to this job. The primary responsibility of this role is to sell services for our business. You will be expected to identify new prospects, build relationships and generate sales conversions. You should also be a great communicator with a positive attitude and desire to help our business grow. Ultimately, we are looking for someone with the aptitude to both acquire and retain customers, and whose skillset can help move our business forward.

    $250 - $750
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    Freelance Job 3 dagar left

    Must be fluent is English Must have a clear criminal record Must be 18+ Of age

    $21 / hr (Avg Bid)
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    I'm looking for an all round Virtual Assistant to join me to help with my e-commerce Shopify store (with minimum 1 year experience). This will be a long term role with daily work to complete. Job tasks include: -Reply to customer emails (regarding things like refunds, tracking numbers, FAQs) -Fulfilling orders on Shopify website (through Oberlo/Aliexpress/CJ) -Handling customer complaints, disputes and chargebacks. -Comment moderation on social media ads (replying to comments on Facebook and Instagram ads) -Other admin tasks Qualifications needed: - Fluent in English (Speak fluent English both written and verbally) - Experience with customer service (Reamaze would be good but not essential) - Experience using Shopify - Experience with Oberlo/Aliexpress/Dropified/CJ is desirable - Ex...

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    I am looking for an administrative assistant to help me with my gallery. This will be an ongoing position and requires someone who is organized and able to provide basic customer service. This person should be able to manage schedules and calendars, maintain databases and archives and provide other administrative supports as needed. I want someone who is committed to being part of a team and helping me run my gallery efficiently.

    $491 (Avg Bid)
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    Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. JOB DESCRIPTIONS & REQUIREMENTS: - The researcher will conduct research to identify all available state (provincial) and national litigation sources (court database); - Conduct research the provided individual(s) in all litigation sources in both native language and English; - Conduct research the provided individual(s) in all local and national news medias in both native language and English. Example of worthy and relevant news: -Court (legal) actio...

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    I am in need of an appointment setter who can help me with setting up video conferences with prospective customers. This will include prospecting for new clients, so I need someone willing to not only set up meetings with existing contacts I provide, but to also search for and call potential customers based on criteria such as industry and location. I have the exact phone scripts of what to say. The appointment setter should be diligent in their research, organized in their approach and professional when reaching out to potential customers. My goal is to connect with prospective customers in order to discuss my product/service offerings and establish an ongoing relationship. If you’re an experienced appointment setter who has a proven track record of success in this field, I invit...

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    Dear freelancer, We are hiring native American speaking Dubbers, please find details as follows: Project Scope: From 10 to 100 hours, with the possibility to be a steady basis Project (1 year) Speaker requirement: • Professional Male & Female voice actors • 5-10 VTs in total • Must be Native US speaker • Should have clear speech and pronunciation (US accent ) Recording Environment: • Professional studio is not required • Must have a quiet place, with no reverb and minimal to no background noise • Recordings will be done using the Sanas Inhouse recording tool We will ask you to do a small test recording using any tool/recorder, maybe 10-15 sentences should be sufficient. The aim of the speaker should be to read the prompts, list...

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    - Desarrolle nuevos negocios a través de diferentes canales como WhatsApp, Linkedin, teléfono; y la comunicación masiva, como el correo electrónico y las redes sociales, presentando la gama de servicios de la empresa e identificar a los compradores adecuados dentro del mercado objetivo. - Realice un seguimiento de los clientes potenciales y realice investigaciones para identificar posibles prospectos. - Lleve a cabo un análisis de necesidades y determine los puntos débiles de los clientes potenciales para determinar cómo las soluciones de Codster responderán a esas necesidades. - Construya y cultive relaciones con los clientes potenciales iniciando comunicaciones y realizando comunicaciones de seguimiento para impulsar las oportuni...

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    We are an Insurance Brokerage Company in Mississauga ? Greater Toronto Area, Canada. We are recruiting Insurance Advisors. This is a Career based for New Immigrants, Recent Graduates and people looking for a change in their Career.

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    Exciting Job Opportunity! Join a dynamic courier services company and become a part of our family! We are a UK-based courier company seeking individuals to engage in proactive outreach to prospective customers. The successful candidate will have access to a robust database of prospective leads and be responsible for driving new business by effectively negotiating and closing sales. Additionally, the individual will be responsible for providing prompt and professional responses to customer inquiries related to their sales. Upon successful completion of sales, our team of couriers located throughout the UK will execute the booked deliveries. Compensation will be provided on a weekly basis for all sales achieved through the individual's account. Responsibilities You need to make of...

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    We are seeking experienced Network Engineers to join our team in Dublin, Ireland at an entry level of proficiency. Our ideal candidate will possess strong knowledge of network configuration, computer security, and troubleshooting skills. This is an onsite position and applicants from remote locations will not be considered. The candidate must have the ability to find solutions quickly, perform duties with minimum supervision, and show attention to detail when resolving issues. A technical background in installation, maintenance and support-related functions is required, as is prior experience on multiple networks. The successful applicant will demonstrate effective communication within a team environment, as well as being able to provide high-level customer service. If you believe ...

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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

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    We are looking for a virtual FBA for my AMAZON account to run our AMAZON shop independent with agreed weekly reports and activity forecast planning. This included but not limited to the following key activities: - Amazon Seller account already setup (most is done) - Setup and design a branded storefront to showcase our main products - Register our products in AMAZON (initially we have 10 products with our own private label and trademarks / patents registered) - Setup Amazon's Brand Registry for our trademarks/products (we have two trademarks to register) - GS1 barcodes available on each the products itself - Set up FBA and monitor daily (as required) and provide a weekly report with rolling forecast for next 4 weeks - Create product listings: Write descriptive titles, bullet points,...

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    需要識睇繁體字的人 理解廣東話 可以繁體輸入 我們是一個教育中介 需要每天協助配對工作

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    Ukraine | Farmers Interviews 3 1 dag left
    VERIFIERAD

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!

    $30 - $250
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    Ukraine | Farmers Interviews 5 1 dag left
    VERIFIERAD

    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!

    $30 - $250
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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

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    Mi Nombre es Nicolas. Vendo por internet hace mas de 5 años. Busco persona ubicada o cerca del Centro Comercial Centro Mayor En BOGOTA para recoger un producto en PEPE GANGA y enviarlo por SERVIENTREGA usando una guia impresa que yo les envio. Pago 10 mil pesos por el favor Si la persona hace el trabajo bien. Podemos seguir trabajando. Quedo atento. Nota Es un valor agregado que tenga medio de transporte como moto y posibilidad de hacer domicilios

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    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    $36 (Avg Bid)
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