Syed A H.

Seasoned ICT Professional with over 5+ years’ knowledge and experience obtained from positions in Public Sector, Electronics, Automotive and Financial Services. Professional, flexible, honest, and detail-oriented. A hands-on Business Analyst and Test Analyst known for strategic and focused approach to management, with extensive accolades for limiting risk, creating productive teams, and establishing creative strategies for optimised transformation to businesses. Offering a unique combination of creativity and analytical skills with the ability to work at different level of SDLC cycle and Service Management. A member of Australian Computer Society with Masters in Business (Specialising in: Business Process Re-Engineering, SAP BI, XI, HCM and ERP Implementation. Very Sound in requirement gathering and designing, configuring and testing system as per the requirements. Suggesting improvements in current business process. Expert in liasoning with clients to gather special requirements. - Worked with Department of Defence, Australian Taxation Office in my most recent projects in the capacity of Application Test Coordinator, Technical Change Management and Functional Tester and Business Analyst. - Experience with small, medium and large Projects up to $800M. - Worked both Independently and under supervision for small & large teams. - Working under ITIL Framework and Agile Methodology. - Strategy, Implementation and Transition. - Process Improvement 5+ years’ experience in several ICT Projects in Software Quality Assurance and Testing. Certified in ITIL Foundation V3 and, Certified ISTQB Foundation with experience in: Agile. Has a vast experience in working with public and private sector clients.