Marianne Camille A. Profile

0,0

(0 omdömen)

Du följer nu

Fel vid följande av användare.

Den här användaren tillåter inte att andra användare följer dem.

Du följer redan den här användaren.

Din medlemskapsplan låter dig endast följa 0 användare. Uppgradera här.

Du har avföljt

Fel vid sluta följa användare.

Du har nu rekommenderat

Fel vid rekommendation vid användare.

Något gick fel. Var god uppdatera sidan och försök igen.

Email verifierad.

$6 USD /timme

makati city,

philippines

$6 USD /timme

Datum, tid och plats: 4:45 em

Gick med augusti 11, 2015

0 Rekommendationer

Marianne Camille A.

@mcrabrenica

0,0

(0 omdömen)

0,0

$6 USD /timme

makati city,

philippines

$6 USD /timme

N/A

Slutförda jobb

N/A

Inom budget

N/A

Inom tid

N/A

Återanställningsgrad

Back Office Team Manager with Customer Service Exp

I am an energetic and enthusiastic person who enjoys a challenge and achieving personal goals. I am dedicated, hard working and able to apply myself to any task which I am faced with. I enjoy the environment and I find the work & customer service industry both interesting and satisfying. The opportunity to learn new skills, develop my career and prospects within the industry are vitally important to me. I have been working as a Quality Coach for a customer service company for 5 years and have been in the customer service industry for almost 10 years.

Visa alla Customer Support Specialists i Philippines

Kontakta Marianne Camille A. om ditt uppdrag

Logga in för att diskutera detaljer i chatten.

Recensioner

Ändringar sparade

Inga recensioner att se här!

Erfarenhet

WHG CS Philippines

jan. 2018 - Nuvarande

Track and analyze team performance. Track and analyze daily volumes. Track and analyze Compliance control reports. Coordinate with company HOs to create/improve/change processes/procedures. Create weekly and monthly reports. Provide monthly coaching to improve team stats.

WHG Customer Service Philippines

sep. 2010 - Nuvarande

Monitor performance to ensure proper procedures and policies are followed according to the QA Guidelines. Setting the quality system standards for e-mail & chats and updating them accordingly to the need of the business. Daily monitoring of agents' work and planning training in necessary fields in order to prevent re-occurrences of those mistakes in order to improve quality on incoming chats and e-mails. Coaching, directing, and providing accurate solutions for Customer Service Representatives.