Keren R.

As a freelancer specializing in customer service, I bring a comprehensive skill set tailored to meet the demands of the role. With exceptional communication skills, both verbal and written, I excel in providing courteous and efficient assistance to customers. My active listening abilities allow me to understand customer needs and concerns, while my problem-solving skills enable me to resolve issues promptly and effectively. I possess a strong sense of empathy, enabling me to connect with customers and address their inquiries with patience and understanding. Proficient in utilizing various software and systems, I ensure accurate and timely delivery of assistance, maintaining a high standard of service quality. Additionally, my professionalism and positive attitude contribute to fostering positive customer experiences and building lasting relationships.