Experience producing, designing and managing information using both traditional and developing technologies, making technical information understandable and available to many audiences. I have experience producing technical documents such as site maps, wire frames, entity relationship diagrams, UML diagrams, technical instructions, business requirements documents, quick reference guides, and help authoring tools (RoboHelp).
As a project manager I have experience in planning, coordinating, implementing and finalizing projects according to the specifications and deadlines, all while keeping projects within budget.
I also have 8 years experience as an analyst in the the utility industry where I have gained knowledge, proficiency and experience in Microsoft Office (Project, Excel, PowerPoint, Visio, Access and Word), SAP Learning Solution (LSO), Business Warehouse (BW), Internet and Outlook Email