William P. Profile

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$100 USD /timme

new boston,

united states

$100 USD /timme

Datum, tid och plats: 10:04 fm

Gick med mars 6, 2013

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William P.

@bmxatvman14

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(1 omdöme)

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$100 USD /timme

new boston,

united states

$100 USD /timme

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Återanställningsgrad

Technical Support Professional | Help Desk | Tech

Dedicated, skilled and knowledgeable technician with seasoned experience diagnosing and repairing diverse consumer electronic products. Ready to lead, collaborate, or work independently. My professional experience in hardware repair, server maintenance and customer service has provided me with crucial on the job learning which I supplement consistently through independent study and challenging new projects. ✔ Experiences: • Webmaster • General website maintenance & consulting • Plesk and cPanel Administration • SSL Installs (https) • Migrations • DNS configuring and management -- • Configuring, upgrading and maintaining many assorted content management systems: • E-Commerce: Shopify, WordPress, WooCommerce, and forums such as phpBB, xenForo -- • WHMCS & help desk experience • PDF and Word document changes & clean-up • Strong grasp of computer and internet security, assorted operating systems • User Training and Support And more, please reach out to discuss further about anything!

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Tim B.

@NACproject

•

ett år sedan

Erfarenhet

LG Electronics

jan. 2018 - jan. 2019 (1 år)

♦ Served as sole repair technician for ESI department, focusing on laptops, tablets, televisions and small electronics. Received and repaired customer warranty return devices, managed scrap backlog and conducted repairs for other departments when necessary, including LG products and Segway systems. Recognized by management for technical skill and efficiency.

Local Grocer

feb. 2014 - jan. 2018 (3 år, 11 månader)

♦ Oversaw order placement with vendors, verifying deliveries and stocking shelves. Performed cashier and deli counter duties in addition, multitasking effectively while providing excellent customer service. Built relationship with leadership by consistently receiving outstanding customer service reviews. Regularly updated Google map site for schedule and holiday hours, posted recent photos, responded to customer queries and analyzed Google Insights to improve outreach.

EVL Gaming, LLC

nov. 2012 - dec. 2016 (4 år, 1 månad)

♦ Responded to several technical support tickets per day for video game servers. Assisted customers by updating configurations, performing control panel installs and correcting errors in billing software. Conducted live chats as well as email-based support. ♦ Assisted with Windows server deployment. Installed and regularly inspected monitoring software, serving on call to address any issues. Collaborated directly with customers to customize all settings and software on Windows servers.