Business analyst needed to create a Workflow in visio

3. BAs are often called on to represent processes through workflow diagrams. Please provide a workflow

diagram that depicts the following process narrative and include any assumptions you have made. Any MS

Office format is acceptable.

Roles:

• Requestor – places the order

• Order Recipient – the person receiving the ordered items

• Fulfiller – fulfills and “ships” the order to the Order Recipient

Business Rules:

• A log-in account cannot be created if the employee record has not been created in the HR system

• An order can’t be submitted in the system without all of the mandatory fields being filled out

• An order can’t be closed until all order items are received.

You have a new employee starting and you need to place an order through the ABC system to obtain some items that

they will need to perform their job. There is a “new employee starter pack” orderable item which contains the things

they will need to do their job: a laptop, a log-in account and a cell phone.

The Requestor uses the ABC system to fill out the “new employee starter pack” order form which includes the

following mandatory information:

• the name and contact information of the Order Recipient

• the department of the Order Recipient

• the model of laptop and cell phone required. The available laptop models range in price from $500 to $1500

and cell phone models range in price from $0 to $100.

The Requester submits the order form and receives a confirmation order email detailing the order items and an

expected delivery date. The Fulfiller receives an email notifying them that they have a new order in their order

queue. They log into the ABC system and view their order queue to obtain details on the order which needs to be

fulfilled.

The Device Department fulfills laptop orders. The Connectivity Department fulfills cell phone orders and log-in

account orders.

Once an order item has been fulfilled the Fulfiller changes the status of their order item in the ABC system to

“shipped”. The system sends an email to the Requestor indicating that the order item has shipped.

When a log-in account order is marked as “shipped” the email sent to the Requestor includes the account name and

password. The Requestor passes this account information on to the Order Recipient.

Once all parts of an order are shipped the ABC system sends an email confirmation to the Requestor indicating that

the order has been fulfilled. Once the Requestor receives the email, they check with the Order Recipient to confirm if

the order items have been received. When an order item has been received the requestor sets the order item status

to “received”. Once all order items in the order have a status of “received” the order is “closed”.

Microsoft Visio Microsoft Word

Projekt-id: #36764125

About the project