moktadirpolashs profilbild
@moktadirpolash
Medlem sedan 30 juli 2016
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moktadirpolash

Online Offline
I am able to provide remote support in order to perform a range of support tasks. These include installation of additional software, configuration changes and remote diagnostics. I can provide best support in following aria: NOC Support Technical Support Virtual Assistant IT & Networking Network Monitoring Adobe Photoshop CCNA (Cisco Certified Network Associate) Microsoft office VMware Administration Data entry
$7 USD/tim
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Erfarenhet

NOC Support Engineer

Jun 2016

Managing Remote Server (located in Singapore). Monitoring (fraud) all the calls originating and terminating from the Soft switch (VOS-3000 Switch). Checks the route as per Parameter like PDD, ASR, ACD, FAS. Providing quality support for customers through email and over phone, analyze the IP Logs and CDR (Call Details Record) to find the fault in A-Z route of different vendors and replace with the best route.

Network Engineer

May 2014 - Apr 2016 (1 year)

Configuring, maintaining and troubleshooting the RGOL network and administer inter-switch VLANs, Troubleshoot VLANs and routing between VLANs on Cisco switches. Configure and administer VTP on Cisco , configuration & maintenance of TCP/IP protocol based computer networks in Windows platform. Maintain internet connectivity with broadband and Dialup all over office all hardware and software in office.

Network System Administrator

Oct 2012 - Dec 2013 (1 year)

Administrate the network having more than 20 users, having 1 high-availability production servers in clustered environment. Investigate user and network problems, identify their source, determine possible solutions, test and implement solutions. Manages Network operations to include troubleshooting connectivity problem, installing and maintaining routers, firewalls and switches, resetting password, establishing e-mail address, performing backups and restores etc.

Utbildning

BSC in CSE

2013 - 2017 (4 years)

Kvalifikationer

CCNA (2011)

IT Bangla

Cisco Certified Network Association.

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