moktadirpolash

NOC Support Engineer

Managing Remote Server (located in Singapore). Monitoring (fraud) all the calls originating and terminating from the Soft switch (VOS-3000 Switch). Checks the route as per Parameter like PDD, ASR, ACD, FAS. Providing quality support for customers through email and over phone, analyze the IP Logs and CDR (Call Details Record) to find the fault in A-Z route of different vendors and replace with the best route.

Network Engineer

Configuring, maintaining and troubleshooting the RGOL network [login to view URL] and administer inter-switch VLANs, Troubleshoot VLANs and routing between VLANs on Cisco switches. Configure and administer VTP on Cisco [login to view URL], configuration & maintenance of TCP/IP protocol based computer networks in Windows platform. Maintain internet connectivity with broadband and Dialup all over office [login to view URL] all hardware and software in office.

Network System Administrator

Administrate the network having more than 20 users, having 1 high-availability production servers in clustered environment. Investigate user and network problems, identify their source, determine possible solutions, test and implement solutions. Manages Network operations to include troubleshooting connectivity problem, installing and maintaining routers, firewalls and switches, resetting password, establishing e-mail address, performing backups and restores etc.

BSC in CSE

CCNA (2011)

Cisco Certified Network Association.