Milap T.

o MBA (General Management) with nearly 5 years of experience in Quality Control / Assurance and Administration. o Successfully completed internship with Talent Merchant, CA, USA as Business Analyst. o Abilities in capturing As-Is process, preparing functional specifications & business blueprint document and analysing the gaps. o Gathered fair understanding of conducting surveys, questionnaires, brainstorming sessions and analyzing end-user Customer Satisfaction Survey (EUS). o Skilled in understanding business needs, its strategic direction and identifying initiatives that allows a business to meet those strategic goals. o Adept in providing comprehensive support for executive-level staff including scheduling meetings and managing all essential tasks. o Quick learner & highly energetic having a keen aptitude for learning and productively applying new knowledge resourcefully.