Mary Joyce P.

Familiarity: Zendesk | Zoho | Helpscout | Gorgias Shopify | AliExpress | Oberlo | Gooten | Printful | Dropified | Teelaunch | Printify | CustomCat | CJ Dropshipping 100% of customer and client satisfaction is what I always strive to achieve. Geared with 10 years of email support experience and 6 years working as a lead customer support agent for a number of E-commerce and dropshipping stores. My expertise is mainly handling customer support emails, including tracking and shipping concerns, returns and exchanges, product info, pre-sale inquiry, post-sale assistance and more. I am confident that my qualifications will allow me to add significant value to your organization. In addition, I am a Bachelor of Arts Major in Mass Communication graduate, with work experiences deeply involved in customer service. Companies worked (Office-Based): * Vocativ Systems ([login to view URL] account - Email Support) * VXI Philippines (AT&T Account - Email Support) * Dreamscape Networks (Aust Domains account - Email Supportt) * Lazada E-Services ([login to view URL] account - Customer Service Email Support) I work with integrity and take every given task as a big responsibility. I am a goal oriented, highly motivated individual with a good professional attitude. Looking forward to work with you!