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Virtual Customer Service Administrator for Property Agency Maintenance company.

£20-250 GBP

Avslutat
Publicerad nästan fem år sedan

£20-250 GBP

Betalning vid leverans
HI, I am looking to hire a part time (3 days a week) virtual customer service administrator for property agency maintenance company. The role will be to take calls from tenants and log maintenance issues, book engineers, send out invoices. Also to take online bookings and enquiries for our cleaning company, organise payments and manage cleaners and the businesses feedback. Also accounting tasks with billing reconciliation. This will be managed through different software systems which you will be given extensive training on. There will also be a lot of different administration duties that will run alongside the customer service duties. You must be flexible as this role is very varied. You must have: Must have strong clear English skills/ Multi lingual Must have good organisation and solving skills Must have fantastic positive customer service skills Customer service experience essential what we require A quiet environment to receive & make calls A fast internet connection Up to date desktop/laptop to be able to manage the software and website packages the companies are run from. This will be 3 days a week role - Wednesday - Friday 10am - 6pm. I am looking for the same person to do this every week as a permanent part time role as you need to know the systems and software. If this is something you can offer please get into contact.
Project ID: 19778848

Om projektet

24 anbud
Distansprojekt
Senaste aktivitet fem år sedan

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24 frilansar lägger i genomsnitt anbud på £175 GBP för detta uppdrag
Använd avatar
Hi Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with your Virtual Customer Service Administrator for Property Agency Maintenance company because its one of our skills and we offer this service. I can assign someone who fits your project requirement or assigned to me. My business is to make your business effective, profitable & efficient. I/my team are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of successful business & attracts repeat sales. Our team members have more than 7 yrs’ experience in telemarketing, data entry, online research, email handling & customer service/support. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here(you can check the good reviews we garner on our profile).
£250 GBP Om 3 dagar
4,8 (46 omdömen)
8,1
8,1
Använd avatar
Hello! I would like to be considered for the position of your Virtual Customer Service Administrator. I have over 2 years of customer support and project management experience. As a Project Manager, most of the work I did encapsulated the skills you mentioned, in particular, taking enquiries and managing staff. My written and spoken English is well above average. The customer support experience has greatly helped with my client interactions which I feel could be useful in this role especially when talking to tenants. Wednesday - Friday 10am - 6pm (GMT) is fine with me. I'm available if you want to reach out to me for an interview.
£270 GBP Om 7 dagar
5,0 (8 omdömen)
6,3
6,3
Använd avatar
Good Day, I am a professional Admin Assistant. I have worked with HandyHeroes Sweden [a property management and cleaning company in Sweden]. I have worked with them for 1 year so I know all the things what I have to do. My general responsibilities was to receive incoming calls and update CRM/Google sheet and send them quotation about the price and book cleaning service for them. Some time I had to book based on online booking and emails. I have to reply them with their query. After that I had to book cleaners to calendar, we had 8 cleaners. At the end send invoice to clients and calculate working hours of workers and pay them. Apart from that I had to update accounting software with regular activities. I believe all my experience will be helpful for your business. I am really a quick learner and I have been working online for last 9 years as a VA. I will charge 200 GBP per month for 3 days a wek. Let me know if you want to start with an expert. Regards, Abul
£222 GBP Om 30 dagar
4,3 (15 omdömen)
6,7
6,7
Använd avatar
Dear potential client I understand that you are looking for superb and exceptional customer service representatives that meets the requirements below. I am the most suitable person for the job because I understand that the success for any business is a result of how the customers are treated and that they are the back bone of the company. I speak fluent English and I am excellent on the phone and love to help people. I have over 7 years’ experience in this field and I am very passionate about interacting with people and making their day. I am hardworking, dedicated and committed to any task given me and will be an asset to you if chosen. I have excellent reviews on here and many satisfied clients and would love to make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas PS: If you need references, I can request them from recent companies in the USA that I currently finished my contracts with. PPS: my bid is per week pay and the only thing I am limited on is I only speak English
£250 GBP Om 3 dagar
5,0 (6 omdömen)
5,2
5,2
Använd avatar
Hi I am interested in your project and I would like to get more details. Looking forward to your reply :)
£20 GBP Om 3 dagar
5,0 (19 omdömen)
4,9
4,9
Använd avatar
Hi We can help you with customer support and administration support. we can provide you support 3 days in a week. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
£135 GBP Om 7 dagar
5,0 (4 omdömen)
4,9
4,9
Använd avatar
Dear Hiring Manager, Good day! Your job post caught my attention, and I feel that I am the perfect match for the job. I am an experienced Virtual Assistant. I have been working for years as a freelancer, and I have managed to accumulate many experiences through it. I can handle every Administrative Assistant task that can be thrown my way like Slack, Telegram, Magneto Listing, eBay, manage schedules, handle emails, Data Entry, File Conversion, Business, Email Handling, organize necessities, do research, or follow-up appointments at the very least. I can also handle other tasks like search engine optimization, write articles, submit write-ups to online directories, build back-links, and post and answer comments on blogs and forums. I can guarantee you that I have excellent knowledge with many tasks involving the web, so you do not have to waste time training or teaching me many things. With my help, you can feel secure that you can spend your time on your business without any fear. Moving forward, I can dedicate 30-40 hours per week for your job and my daily hours are negotiable. Please feel free to contact me through Skype if you are interested. Thank you for your time, and I am looking forward to your great response. Regards,
 Fatima A.

£30 GBP Om 1 dag
3,5 (8 omdömen)
3,3
3,3
Använd avatar
Hi, I'm a native English speaker from Honduras, I have just graduated from med school and currently saving money for my USMLE prep at Kaplan. I have a very good American accent and live in GMT -6. I have worked before in several telemarketing projects using MagicJack, and also as a sales agent for a dental lab. You could say I'm a tech enthusiast, I have a MacBook Pro with bootcamp in case Windows is required, a reliable 100mbps internet connection. The responsiveness and the communication skills come standard for a great MD. Please PM me if you'd like a voice sample. Thank you! Read Less
£100 GBP Om 7 dagar
4,8 (1 omdöme)
1,9
1,9
Använd avatar
Hello .... i have read the entire description and here is what i'm good at and the values i can add .. -I speak and write in English fluently .. we can have an interview over skype -I'm familiar with project management work as i'm currently work as a VA for a company that work on promotional videos. I help assign different tasks and recruit other freelancers as the company is outsourcing every thing. we use Trello -I work in my office at home and it is very quite and also i have an internet speed of 16 MB -i'm up for any training of any kind -my hourly rate is 10 GBP per hour Regards
£250 GBP Om 24 dagar
5,0 (1 omdöme)
0,9
0,9
Använd avatar
Hello, my name is Daniel I have a long history as a customer service agent, I have worked for many b2b companies providing me with more than 7 years of working experience. I have experience with remote jobs providing customer service and I'm very familiar with the use of VPN, VoIP and communication services like Skype. I realize that customers are the most important part of building a business, and keeping customers satisfied can lead to sustaining loyal customers. My experience in the service industry has taught me how to both reach and exceed customer expectations and provide service that they can count on. I am a focused person, and I am always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning something new in my work. My background and proven commitment to creating strong customer relationships make me an ideal candidate for this position. I would appreciate the opportunity to discuss this customer service position and my qualifications with you. I invite you to contact me at your earliest convenience to arrange an interview. Thank you for your consideration of my application, and I look forward to hearing from you soon.
£23 GBP Om 3 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Hi I am a professional admin assistant and customer service manager working for last 8 years virtually. I can handle all types of customer service needed for the project. And can start immediately I would like to know more details, would you mind discussing more? Feel free to contact me Best Regards Chowdhury Rafid
£222 GBP Om 3 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
I have many years of experience working in BPO, KPO and Call Centre, etc for UK and US projects. I have also worked in Medical Billing as a trainer. I know the British accent as well so we should speak further on this position!
£166 GBP Om 3 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Dear Hiring Manager,   My name is Tamara Zdrnja and I am writing to express my great interest in being part of Your team. I wanted to offer You my services, which I believe, would be very interesting for You. I am fluent in German and English, my maternal tongue is Serbian/Croatian/Bosnian, besides these languages I am fluent in Spanish and I can use Russian and also Italian language (currently at beginner´s level). I have a long term working experience in business administration.  In customer relations, internet researches, sales and finance.  About myself I can say that I am a very ambitious person, with strong communication skills, a great team player. I am highly motivated, enthusiastic and always willing to learn, to work hard and persistent.  It would be a pleasure for me to be a part of your team and to provide You my services, experience and most of all good will and hard work. For the further questions and additional documentation, please feel free to contact me. Thank you for your time and consideration. Warm regards, Tamara Zdrnja
£255 GBP Om 20 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Fast work Relevant Skills and Experience All that's you will need
£111 GBP Om 3 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Hello, I am a mature British female with 20 years experience in office/management. I have managed properties, staff & co-ordinated repairs, cleans etc. I am a quick learner, polite, use to dealing with other cultures & broad accents. Many thanks.
£277 GBP Om 3 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Hardworking Relevant Skills and Experience Completely do the job on time
£150 GBP Om 3 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
I was thrilled to see that the role perfectly suits my experience and skill-set, and I am confident that I can rise to the challenge. I also worked as a customer service representative for 2 years. I worked in a fast-paced call center (or sometimes remote) environment to take incoming technical calls from customers. I’ll listen then analyze, troubleshoot and resolve technical issues for voice, internet or data installation and connection issues. After which, I was promoted as a Workforce-Realtime Associate. I have an Intermediate knowledge of call center management and all related calculations. responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming calls at the desired service level and I was also responsible for all WFM administrative task needed that use the tools such as Microsoft Office applications, CMS supervisor, Spectrum and EWFM. I believe that I am suitable for the position because I am capable of problem solving. I can work with minimal supervision and with the team. I can multitask with attention to details. I can also communicate effectively orally and in writing with co-workers, outside departments and outside agencies, including being sensitive to professional ethics. I would welcome the opportunity to meet and interview with you, should you give me a chance.
£250 GBP Om 30 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
i have vast experience in data entry, sales and customer service 5+ years, i can type 48 to 50 WPM, i speak english and spanish on a native level and i can handle all the related software on a pro level, also im driven, self motivated and a team player.
£200 GBP Om 3 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Hello, we are a contact center located in Mexico, we are in a border town; all our agents are fluent in English and Spanish. All of our agents lived in the states for a long period of time, that's why they speak perfect English. We can work 48 hrs. per week. If interested we could negotiate the hourly rate. We've been through it all, we've researched it all and we've learned how to get the job done. Thank you.
£277 GBP Om 1 dag
0,0 (0 omdömen)
0,0
0,0

Om kunden

Flagga för UNITED KINGDOM
Dartford, United Kingdom
5,0
5
Verifierad betalningsmetod
Medlem sedan juli 7, 2018

Kundverifikation

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