I have been working for Vodafone UK(the world's second largest telecommunications company ) as an Offshore Customer Service Agent, and there I was one of the top achieving advisers.
I have demonstrated the ability to quickly build rapport and respond to British customers in a compassionate manner by identifying and exceeding customer expectations (responding in respectful, timely manner, consistently meeting commitments) I have also a proven ability to listen skillfully, collect relevant information, determine immediate requests and identify the current and future needs of the customer with proficient problem solving approach I have also a demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs