Chinese Customer Support Executive (Full time)

We are looking for a Chinese who will be in charge of the following task *** Key Responsibilities: • Handling all fields involve with the customers such as: solve inquiries, support, open account, money transactions and manage customer data base; • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution; • Provides first line support on a day to day basis for operational problems and other unplanned events that impact on production delivery; • Consultancy in the area of strategy and operations; • Business research and analysis, including financial analysis; • Participation in client engagements, reporting to engagement managers; • Working in multi – industries, needs to join many another projects from the beginning as create working flow, set up system, testing and so on. Support another teams; • Providing the new idea to improve the business/ working behavior; • Other tasks assigned by Manager We will offer you: • Working time : 8h/day, 5 days/week • Excellent opportunities for personal and professional development; • Work in a dynamic international environment and ongoing on-the-job training; • Attractive remuneration package commensurate with the experience and performance. *** Required qualification: • University education in Economics, Finance...or related field • Experience in the domain of consulting/advisory is an advantage • Excellence Communication and presentation skills in English (verbal & non-verbal) • Advanced MS Office knowledge (MS PowerPoint, MS Excel, MS Word) • Ability to express and present own opinion; objective argumentation skills; work independently • Active approach to solving assigned tasks • Willingness to invest time in its own knowledge and competencies • Be patience, honestly, teamwork skills • Ready to work OT, working by shift. • Be able to work under high pleasure and in multiple tasks at the same time.