I have been raised and grown up in Finland. I have several years of experience in customer service, and i have also done most of my studies in here Finland and have been working most of my life in Helsinki. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
I am a full-time freelancer and I will also professionally translate your documents from English to Finnish in 24 hours. I have also been traveling in many different countries, which helped me to develop my communication skills, leadership and learning new languages through meeting a variety of different people. I can also proofread your Finnish texts and fix the grammar if needed.
You can always send me a message and I can send you a custom offer.