ELECTRICAL SERVICE DISPATCHER - FULL TIME JOB - SPANISH AND ENGLISH SPEAKER
$250-750 USD
Betalades vid leverans
JPRO is the highest performing national contractor company focused on giving electrical solutions. Our principles are Mutuality, Efficiency, Responsibility, Quality and Freedom. We have the customer centricity philosophy, our clients are our main priority.
Duties
This person will be responsible for:
- Quality assurance of service calls
- Dispatch the technicians to the job site
- Allocating resources
- Following up completion confirmation with customers and seeking customer feedback
- Maintaining customer facing dashboards
- Invoicing
- Ad hoc Admin tasks
- Data Entry
- Reporting and business analysis
Requirements
Bachelor Degree in administration or engineering
• 1+ years of work experience in a similar role
• Proficient with Microsoft Office
• Excellent problem-solving abilities
• Excellent communication skills, both verbal and written
• Outstanding people skills
• Strong data entry skills and attention to details
• Exceptional analytical thinking, problem-solving, and organizational skills
• Able to prioritize work, delegate, and meet deadlines
• Must have high speed internet connection
• Must have computer and telephone headset or desktop phone (service is provided)
MONDAY TO FRIDAY de 8:00am a 5:00pm EST
SATURDAYS de 8:00am a 1:00pm
TIME ZONE NEEDS TO FIT WITH USA TIME ZONES
Projekt-id: #35430885
About the project
11 frilansare har lagt bud på i genomsnitt $458 för det här jobbet
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I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, L Mer
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