10 years of experience as Back office Associate in India’s multinational BPO (WNS, EXL & CAPITA) for operations in insurance claims and subrogation.
Worked with UK Utilities and US Insurance processes with prominent clients include British Gas, Allstate Insurance/Hartford Insurance and Marsh.
Gained Experience of working right from the customer service associate to the Insurance claim processing.
Achieved 100% quality by giving the best output consistently to the clients over couple of months.
Very much adapted to the rotational shift environment, round the week.
Experienced of handling both ‘voice’ and ‘non-voice’ process.
Good communication skills, soft-spoken, better adaptability at work place.
Obtained Technical Skill in Hardware, Software and Python Programming.