Social Media Moderator & CS Representative

Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by the freelancer staff to bid on your project. I believe we can help you with your requirements as we have a solid strong team within my team. Most of us finish a Bachelors degree and I can assign someone designated to your project or be assigned to me. My business is to make your business effective, profitable & efficient. We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my profile). Willing to discuss.

Hi, I am Social Media Marketing expert.I read your project details carefully. Especially I have more experience on Facebook/Twitter /Instagram / YouTube/Google review Marketing. I can give you real and active like/followers in worldwide, USA, Canada, UK, Australia any targeted country. My main target is customer satisfaction. So you will satisfy 100% after complete the project. Will be done your project on time, No delay or holiday. I am doing 16 hours in a day and 7 days in a week. I Hope you give me a chance to work with you. I wish a long-term relationship with you. I am waiting for your response. Regards Bapi Tikader.

Hello, I’ve carefully gone through every detail of your post. According to your demand and my capabilities, I believe myself to be the most appropriate candidate for the post. I have exceptional knowledge and experience in SEO, Page Promotion on Social Media Sites, Copy-writing, Keyword optimization, Troubleshooting, Free classified Websites, Article Writing, Spinning and Submission to Article Directories, YouTube Video Promotion and such other related job. Thank you for considering my letter. I will look forward to hearing from you for further process. Regards

Good day Mam/ Sir, Upon learning of your need for costumer representative. I felt compelled to submit my resume for your review. As an organized and efficient professional with experience providing comprehensive administrative and personal support, I am confident that I would be a valuable asset to you. I excel at providing exceptional administrative and staff management expertise and generating optimal productivity and success within businesses and households. My following attributes uniquely qualify me for this position: ❖ Well-versed in performing clerical functions such as reception, filing, mail management, typing, scheduling, travel arrangement, and calendars management. ❖ Skilled in a variety of office software such as Microsoft Word, Excel, PowerPoint, Access, and QuickBooks. ❖ Strong ability to take and follow instructions and perform the assigned tasks quickly. ❖ Able to learn new responsibilities as well as computer applications with confidence and easiness. ❖ Perfect attention to detail. ❖ Proven ability to work independently as well as a part of a team. Attached is my resume for your review. I look forward to meeting with you to discuss this further. I hope you will consider my application. Thank you for your time and consideration, and I look forward to speaking with you soon. Sincerely, Marjorie C. Bajo

My heart skipped a beat when I saw this post! I really feel that I'm made for this job! I have extensive experience as a Customer Service Representative since 2004, especially in the Retention Department. I also have a Social Media Management background for a health and beauty company, a project I thoroughly enjoyed. I'm excited to be a part of Pangea's team and collaborate in the soonest!

Hi, I'm writing this proposal to show interest for the job you offer as a social media moderator and customer support. I'm proficient in handling and resolving customer's issues through email, live chat and phone. I have 5 years over all experience working as a customer support for US based companies such as Auto Transport, T-mobile AT&T and etc. I also have experience working for a Saas company under AccelGrid Technologies, Inc. under a contract job only. Most of them are contractual projects only so I'm looking for a company who accepts long term position for customer service. I'm fast to adapt and learn the processes in customer service and technical procedures. I'm absolutely sure that I'm a perfect fit for the job you offer. I look forward to your response. Sincerely, Danica

I have worked on many projects with the same objective and delivering outstanding results. Looking forward to do the same to your project.

I have been in the Customer Service industry for more than 6 years from 3 different contact centers here in the Philippines. I handled Telco, Healthcare, and a direct-selling company in UK(MONAT) in which we are processing account-enrolment, order placement, product recommendation inquiries, refunds, shipping and a lot more via calls, emails, and chats that made my written english skills even stronger. I also worked as a part time VA from April to July this year. My client runs a startup dropshipping store in shopify and my job was to respond to all emails and fb messages that the store received in a daily basis. I created my own email template and automated response in business and professional way. (without formal training provided) Rest assured that I can be trusted and willing to do extra mile to understand your business so we can work together as a team.

I am a well experienced customer service representative. I have been in the industry for over 9 years and have worked with big companies like Dish Network and Uber to start ups like Mystro. My most recent employment was with Mystro an awesome start up based in San Francisco. I was their sole customer service rep attending to 50-200 tickets a day via Helpscout, responding to Google Playstore reviews and managing their Facebook page and group. I am well-versed in using CRMs like Zendesk, Helpscout, Intercom, Salesforce, Profit21, Bliss, JIRA, Confluence and Dish Promo. I am quick and efficient learner who can recognize patterns and processes in a timely manner.I am great at Google Docs, Microsoft Office and I know basic editing skills for video and photo. I am dependent with self education so should there be any skills or software that is needed to be an effective employee of your company, I am sure it’s something that I can learn and easily adapt.

Hi I'd love to assist people in most extended way possible that I could. I love chit chat at the same time efficient. I am perfectly fit for a moderator.

I love computers ranging from programming to video games. I have three years corporate IT representative experience. I hope to be a full time freelancer.

Hi! I'm interested to be part of your project. I'm looking for any non-voice jobs. I already have a 1 year experience working as an Email/Chat Support Representative and 9 months experience working as a Content Moderator. I want to be part of a field where my specialization background can be fully utilized.

Hi, We have reviewed your requirements and we are confident that we can deliver beyond your expectations for customer support services as per your company's policies. And, In order to help you make the best decision , we would love to provide you a free trail-run for 2 weeks, Cost of which will be borne by us. We stand behind the quality of work we provide and well-known as a premium BPO firm with in-house team of 100 customer support professionals having 8 to 15+ years of experience. Well versed in providing both technical and non-technical customer support services via emails/tickets/live-chat/social media/phone. If you have any queries, please feel free to message us anytime. We are always here and happy to assist you with any of your concern. Thanks & Regards.