Review and Apply Tags to Recorded Customer Calls

Hi, My name is Janis and I have been here in freelancer since 2014. One of the preferred freelancer because of the good standing and have good feedback from previous employers. I was asked by the freelancer staff Genevieve to bid on your project. I believe we can help you with Reviewing and Apply Tags to Recorded Customer Calls because I do have a team and are mostly my cousins/close friends that is why we have been working as a good team with trust. My business is to make your business effective, profitable & efficient. We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of a successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my profile). Willing to discuss.

Hello. I would love to do a sample for you. Can you tell me the avg. call duration? I have a team of 20+ People. We have more than 5 years of experience doing data entry projects. I believe this is something I can for sure :) You may check the projects I have already completed here: https://www.freelancer.com/jobs/project-14985101/ https://www.freelancer.com/jobs/project-16161699/ https://www.freelancer.com/jobs/project-16154904/ https://www.freelancer.com/jobs/project-16154904/ https://www.freelancer.com/jobs/project-9789669/ I would love to discuss the project further :) Best, Aisha

Hi there, We can hear the call and enter tag based on it, Can you share more detail about this work. We provide 16 hrs a day and 7 days a week service. Thanks

Hi there, I can review and apply tags to recorded customer calls. If you have questions or doubts about anything, please feel free to ask me. Sincerely, Mir

Dear Client, We will listen 1500 calls and will apply the predefined tags. Can you tell us how long each call duration on an average? We have done similar projects so confident to handle this project with 100% accuracy. We look forward to hearing from you. Kind Regards, Safeer Ali Eagles Inc.

I am ready to review all 1500 recorded calls using your call system CallRail and will tag them. How long those calls are. Approx ? Also can you share your tags? Also how many tags you want to check for each call ? I need details. I can work 8 hour per day on it. Ready to do sample calls. Eagerly waiting for your reply. Thank You

I read and understood your requirements and would like to discuss more about the project. So i hope you would open a PM to discuss about the work . Regards, Ponsi

Hello, My name is Elizabeth, and I am a former call centre quality/compliance analyst, working in both insurance and mobile phone environments; I was responsible for delivering timely and accurate reviews of calls that were marked using over 50 different quality and sales indicators. I am comfortable working with any cloud-based software and can provide a regular stream of updates throughout the campaign. I would be delighted to work with you on this campaign; once assigned, I will be able to dedicate my time entirely to the task, ensuring a focused and efficient turnaround time for the completion of the project. Please send me a direct message with any questions you might have. Kind regards, Elizabeth.

Ok so i need to listen each call recording and assign a tag which you will provide me to each recording. It feels that you want some outcome tagging to each call recording. I can definitely do this task. Please send me a message for further discussion and start. Thanks, Swati

Please share more details about the average call length? Things to see in a call? Are these like sales, support and information type tags? Looking forward to your response.

I can start working on this project. I can review all recorded calls. I would like to ask for more instructions and guidelines for the tagging. I will ensure to fulfill this task in a timely manner. Regards, Jay

I'm an excellent English speaker and writer. I also pay close attention to detail. All 1500 calls are in good hands with me. Please consider me for this role.

Dear potential client I understand that you are looking for a superb virtual assistant that can listen, review and tag 1500 calls. I am the most suitable person for the job because I have a very good listening skills and very detail. I speak fluent English and I know if chosen would be great at doing this. I am hardworking, dedicated and committed to any task given me and will be an asset to you if chosen. I have excellent reviews on here and many satisfied clients and would love to make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas

Hi There, We are ready to go through recorded calls on your system as needed please get in touch so we can discuss more details

How long is each call? Can you share a sample of one of the calls? I can start working on them and deliver them ASAP. I'm a native English speaker. Please chat with me, let's discuss this so that you can reward me the project accordingly.

Hello I would love to assist you with this task. I am a native English speaker and I believe I am the right person for the job! I can help you arrange and tag all call recordings ensuring it is always 100% accurate. I am NOT a team so all work will be handled error free, personally by me. Best Regards, Kofo G.T

Hello! My name is Alaa, and I understand that you need a freelancer to review recorded calls and apply pre-established tags based on the call outcome. I am very interested in being your assistant. I believe that I will fulfill your requirements, and perform very well in this position. I am willing to do a sample of the work before you hire me. Here is my background: I have worked as a personal assistant several times before. I am a very responsive, committed, organized, and detailed person. I am an intelligent, flexible, multitask-er, fast learner, and an advanced user of Internet. I am very good in searching the web for gathering information, and I have excellent communication skills. I can work as an individual and as a team leader or as a team member. Please contact me for further information. I hope I can be the right person for you.. I will be waiting for your kind responses. Best Regards. Alaa

OK sir got it .i can be your administrator for this job . Kindly share more details over chat . Thanks .

Hello sir I have 5 year experience in this field and I done more projects of this type. Thanks

Hi there, Thank you for your clear description. About myself, I'm a second-year Business student in Canada, and I just recently started freelancing. I am self-driven, organized, punctual, and I always go for accuracy and perfection. I just finished my first project, you can see the result and the description of the task on my portfolio. I always want to make sure that I understand clearly the requirements, and also put extra effort to make my work better and easier to use. Also, I participated in voluntary work when I made calls to ask people to vote for Proportional Referendum in Canada and answered a questionnaire about how did the calls go. Basically, I think that what I did is similar to what you are looking for, so I am confident that I am a suitable person for your task! I included in this proposal the milestones, but feel free to discuss about it if you want it otherwise! Please let me know what I can help you with, when you need it done, or if you have any other requirements, so I can figure the best way to work for you! Cheers, Linh.