I would love to assist as Virtual Assistant. I have 4+ years of experience in eCommerce Customer Services and virtual assistance.
Throughout my journey, I have been helping eCommerce firms with their Customer Service tasks. My responsibilities included:
- Live chats (Zopim, Olark)
- Email handling (Zendesk, Gorgias, Gmail)
- Product Uploading (Shopify, Magento)
- Chargeback claims (Paypal, Amazon, Ebay, BBB, Credit cards and more)
- Social Media Engagement (Facebook, Instagram)
- Refunds and Paychecks
- Managing Invoices
- Creating shipment labels in ShipStation
- Product listing in shopify, Magento, and wooCommerce stores
- Inventory Management on spreadsheets, google docs and Excel
I also know to work with Aliexpress, Oberlo, Dropified apps, and also up for learning if anything new comes up.
I have been a Virtual Assistant for 4 years now and always been an independent learner. I adapt to new technologies and systems faster than needed and serve them to the best of my knowledge.
Hope to talk to you soon!
Regards,
Deepika