Dear Hiring Manager,
When I saw your Freelancer.com project for a Customer Service Specialist, I felt compelled to submit my resume for your consideration.
As a reliable, self-motivated and versatile assistant with experience providing remote administrative and personal support to busy professionals across the globe, I am confident that I would be a valuable asset for you.
From organizing processes to performing market research and identifying new business opportunities, my skills allow me to thrive in fast-paced independent environments that let me put my time management and organizational skills to great use.
Backed by my above-par communication and multi-tasking abilities, I excel at providing off-site support and enhancing the productivity of your business.
Highlights of my experience include:
- Earning a reputation for swiftly identifying and resolving potential customer-facing problems and discrepancies, leading to a significant boost in customer satisfaction and loyalty;
- Developing and implementing key policies and procedures in customer service departments to boost productivity and enhance team morale;
- Demonstrating success in complementary skills including up-sales, project leadership, staff training and team collaboration.
With my proven commitment to delivering the highest level of customer support, I welcome the opportunity to discuss this position and my qualifications with you further.
Thank you for your consideration,
Kassandra Obreja