Dear Sir/Madam,
I would like to express my interest as a customer service representative.
I have been working as a customer service and researcher in a BPO and freelancing industry for (6) years. I feel I have much to offer with my present knowledge and skills in English, interviewing, data entry ,quality control, writing, email, chat support and interpersonal communication I have gained from my previous and present work experience.
Through the years in the business I have encountered different kinds of phone systems and CRM like Infusionsoft, Asana, Quickbooks, Hubspot, Zoho, Salesforce, five9, Magic jack, Skype, Google voice and Ring Central. I also have gained adequate knowledge of MS-Office programs such as Word, PowerPoint, Excel and the Internet.
Through my strong organizational skills and my ability to work independently as well as with a team, I could support your team well in its daily work. I am also much focused when it comes to concentrating on urgent business, meaning that I can prioritize well. I would be grateful for the opportunity to work with you.
I can dedicate 40 or more hours per week for your job and my daily hours are flexible. I hope to hear from you soon and if you require any further information, please do not hesitate to contact me at any time.
Best Regards,
Lorie Tilao