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Director of Customer Success Wanted

$8-15 USD / hour

Avslutat
Publicerad över två år sedan

$8-15 USD / hour

Digital Business Growth helps business owners grow profits so they can eliminate the headache of making money and prioritize the joy of making a difference. We stand on the principles of integrity, innovation, community, and execution. Our attention to details and relentless approach empowers you to excel in your digital space while increasing monthly profits. We are looking for a director of customer success to take both our current and prospective customer experience to stratospheric levels. There will be a probation period of 1 month where hours will be low for training and transitioning purposes and has the potential to be full-time position as our budding company grows. Applicants must: - fluently speak, read, and write English - be available a minimum 4 hours Eastern Standard Time (EST/New York) - Must be willing and comfortable to speak on the phone with clients - Must have a heart to empathize with our current & prospective clients - Must work well within a team environment - Must communicate well via email - And most importantly willing and ready to learn Preferred Qualifications - web research - proof reading - conflict resolution Please submit a DISC test (the free version works fine) along with why you feel you’d be the best fit for the position.
Project ID: 32084445

Om projektet

44 anbud
Distansprojekt
Senaste aktivitet två år sedan

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44 frilansar lägger i genomsnitt anbud på $22 USD/timme för detta uppdrag
Använd avatar
Director of Customer Success Wanted I have 13 years of experience in the Writing Industry and I can provide you with “SUPREME QUALITY WORK” within your “GIVEN DEADLINE” with “PERFECT GRAMMAR” and “ZERO PLAGIARISM”. I have 1500 "EXCELLENT REVIEWS" which are a guarantee for my best Quality. Please see my profile and portfolio to assess my quality. I usually produce 10 pages of work every day with 100 percent accuracy. Open chat and send me a message so we can finalize this deal within your budget Thank you. Please visit my profile: https: www.freelancer.com/u/topacademictutor
$15 USD Om 1 dag
4,8 (678 omdömen)
7,7
7,7
Använd avatar
Hi there, This is Riyad from Bangladesh. I read the job description thoroughly and understood what you are looking for. Please visit my profile to check out the reviews from my past clients. I have over 8 years of call center and virtual assistant experience working on projects from the US, UK, Canada and Australia. Over the years I have done telemarketing (both cold and warm calling), appointment setting, order processing, customer support, data entry, email handling, social media handling and etcetera types of virtual assistance work. I am a fully dedicated, reliable, fast learner, self starter, hard working and goal oriented person. I am well experienced in various CRM, cloud services, google doc, google sheet, google calendar, various VOIP services, MS Office and a lot of other web applications. My typing speed is 45 WPM. In addition, I use a stable 40 Mbps wired internet connection, a USB noise-canceling microphone headset for phone calls and I have a quiet workplace (Home office). Lastly, I have 40 hours per week available at your time zone and I would love to offer you my services. Please feel free to contact me at your convenience. Looking forward to hearing from you soon. Have a nice day. Kind regards.
$15 USD Om 40 dagar
4,9 (4 omdömen)
4,8
4,8
Använd avatar
Director of Customer Success Wanted I have more than 7 years of writing experience, I am a master in writing. I can deliver your work according to your requirements, given deadline, and 0% of plagiarism. I have served more than 4000 clients in the past 7 years with 100% satisfaction. I assure you, I will provide you a masterpiece and you will like it for sure. Please visit my profile; https://freelancer.com/u/SupremeWriters Thank you
$15 USD Om 1 dag
3,5 (4 omdömen)
2,6
2,6
Använd avatar
After reviewing the job post and the description I believe I am the best fit for this role. I have been working as virtual assistant and customer service agent since the last 10 years and have worked with many clients from US and Canada. I love to work on email support as it gives you edge over phone support and live chat and is considered more professional medium of communication. I have worked with Email contacts research for specific niche Preparing lists in MS excel Creating email marketing campaigns in mailchimp Replying to emails Forwarding important to the owner or manager I can create emails, send them, respond to incoming emails and do all the remaining tasks as per your guidelines and instructions. Please get back to me so we should discuss the details. All the best Nasir
$10 USD Om 40 dagar
5,0 (2 omdömen)
1,6
1,6
Använd avatar
I am a full time freelancer so i can meet your need very soon and data entry,PDF,word,copy typing are my best parts. so i can quickly do you work.
$25 USD Om 40 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
26 years experience in customer service, operations and dealing with customer support. All facets of industry standards applied to successfully engaging and servicing the customer.
$25 USD Om 40 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Hello Dear sir/Madam, I am applying for this project, I have good customer service experience. I have worked in Amazon and in other international projects. Its been more than 6 years that I am in same field. In today's era, its all about learning new things and i appreciate that you have mentioned the same in your project. I am a quick learner and hard working person. Thank you.
$25 USD Om 40 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Dear hiring manager, I am interested in offering my professional services to you in the field of customer success. I have full trust that my skills and competencies will meet your needs. Kindly feel free to check my linked In profile Muna Shafie Hope to hear from you soon Regards
$75 USD Om 16 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Hey! I'm an experienced Customer Support agent with a number of years of experience and your job description really jumped out at me. I'm very comfortable with the skills you tagged in the project description - Customer Strategy, Customer Support, Customer Experience, Customer Retention Marketing, Customer Service and Customer Retention I have worked in a variety of customer support roles including email and chat handling. In addition, I have led customer support teams where I was charged with staff training and process creation. Please contact me so we can discuss more about this. Looking forward to getting a response. Thanks & Regards.
$15 USD Om 24 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
I've experience in customer satisfaction and support. I reply in few seconds I've got a stable and reliable internet connection to help me do my work and above all I'm ready to serve
$20 USD Om 20 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Hello Client, My name is Felix, i have gone through your project details and i am very much interested in your project, i am an experience Guest Service Agent/ Customer Service Professional. i have turn prospective client that inquire about bookings for accommodation in hotels into paying customers with ease. i am a native English speaker with great communication and customer service skills. i am open to fair negotiation and my rates are flexible. kindly contact me lets talk further about the project. i am available to start immediately. Best Regards
$15 USD Om 40 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
In my 3 years as a customer service representative, i have developed esquisite phone manners and the ability to deal politely with distressed and agitated customers. I am accustomed to working on multiple projects simultaneously as i have a typing speed of 35 WPM. Also, my experience over the years has improved my leadership and organisational skills, i am teachable and open to learn new skills to improve the process. I am proficient with CRM tools like Zendesk, Asana and Zoho to set appointments, respond to customer queries etc and i am able to work efficiently in your time zone as well as conduct research on new and better ways of improving the quality of my work.
$25 USD Om 45 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Saludos, cuento con 10 años de experiencia en atención y satisfacción de clientes, asegurando que el cliente se identifique con la empresa, se pueden contactar conmigo para realizar el proceso de prueba.
$25 USD Om 40 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
I work this. I am happy to see this job review. So iwant to do this work im an data entry expert and 90 percent data accuracy.
$25 USD Om 40 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Dear prospective client, It'll be my pleasure to work as a director of customer success for your organization. I'm proficient in all four components of English Language. I'm available during the stipulated time and I have excellent telephone manners. I'm a good team player with excellent communication skills and most importantly, I'm always ready and willing to learn. I'm a good web researcher and knows not to resolve conflicts. I look forward to hearing from you soon. Kind regards. Faith.
$15 USD Om 40 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Greetings, I have gone through your post and, I'm very confident to work on this project as I Have been working as a customer care and sales agent 2 years in Vodafone UK which is well known for its strict standards of customers happiness not only satisfaction. I showed a remarkable performance in all my KPIs targets and sometimes overachieved my sales target. If you know how sensitive the English people are you will know how careful you need to communicate with them to make the interaction successful, taking in consideration the average handling target that needs absorbing calls as much as I can . I used to absorb up to 35 calls daily in 8 working hours. And now I'm working as a telemarketer for an American property buyer incorporation and I'm showing an exceptional performance as a new commer To sum up, All customer service duties I mastered in the last 2 years, So I believe I'm the best matching to that job. please go through my profile and portfolio. Looking forward to your response, Thank you.
$15 USD Om 40 dagar
5,0 (2 omdömen)
0,0
0,0
Använd avatar
I have 5 years customer experience on call and face to face, my goal is always setting satisfaction, my customers always leave with a positive smile
$15 USD Om 40 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Hi! With more than 13 years of experience in contact centers, customer experience and customer success, with a demonstrated history of world class delivery in the contact centre industry I see myself suitable to apply for the position. I am skilled in service delivery and operations management, strategy and automation. Was responsible for an outsourced contact center of 250+ heads, internal contact center for driving customer experience. My previous role was Director Customer Operations, part of the leadership team in one of the biggest Telco operators in Croatia. Highly data driven with analytical skills. COPC Registered Coordinator Hope to hear from you! Kind regards, Mario
$25 USD Om 20 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
I am a hard working highly motivated and loyal individual; I have the ability to communicate well at all levels and the confidence to guide and motivate a team. During my 22 years of work experience within the motor industry. I have acquired a wealth of knowledge and experience that allows me to objectively approach, improve and deliver business performance and customer satisfaction.
$35 USD Om 40 dagar
0,0 (0 omdömen)
0,0
0,0
Använd avatar
Greetings to you my dear prospective client from United States,I have read through your request,I am a excellent commincator, a good customer care agent, I'm good in conflict resolution, a team player,I speak and write fluent English, we can have a call for confirmation, I'm available to to work at anytime, I will be glad to hear from you soon. Thanks
$15 USD Om 40 dagar
0,0 (0 omdömen)
0,0
0,0

Om kunden

Flagga för UNITED STATES
Philadelphia, United States
5,0
1
Verifierad betalningsmetod
Medlem sedan juli 29, 2021

Kundverifikation

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