Hi there,
I just recently replied to the above form to let you know I'm ready to start working with you.
Kindly note that at the moment, I'm on a graveyard shift in my country and in which I work full time but looking for a new full-time/part-time opportunity. I am available to work Full-Time if available.
I am aware that it may sound hard to close a sale when dealing with an angry customer. But I'm here to change that because I'm convinced that the process has always been to stick to the sales process. We always begin silently, grasping from their frustration the same things that will prepare us to close the sale and use the right rebuttal at the right time.
Of course, after we spend all of our sources we realise that not all interactions are meant to be a sale, and it's mostly intended for customer satisfaction so our tone in our chat or email is adjusted slightly to provide the needed help sought for or we transfer to the proper team to handle the interaction.
I have the skills and experience you are looking for! I have acquired and possess the people skills needed to handle patiently the customer's concerns and petitions, going the extra mile to show I care.
I began my customer service and sales career back in 2011 and have used a variety of software tools like Okta, Twilio, Zendesk, Salesforce, and Other CRM tools.