Hello ,
Read your description thoroughly and would really like you bid for you project:
I have an experience of 2.5 years in Accenture with the German Client- Volkswagen, but ideally had to deal with the customers all over the world who owns Volkswagen cars. I used to act as an Virtual assistant/customer support and help the user's query via a ticket/calls/emails.
As I have already worked with such kinds of project which surely makes me the best candidate for your project.
Additionally I'm very adaptable so can surely work for travel and hospitality business too.
Few positive notes:
1. The projects in which I worked were obliged to work 24*7 assistance/support. Hence, can work in any time zones.
2. Have to provide the deliveries on time as all the deliveries has SLAs
3. Very well know how to work under extreme pressure
4. Worked day and night even in BCP (Business Continuity Planning) during COVID-19
5. High quality work as I had to provide an update to the user.
6. Attentive towards the details provided by the user to grasp exact issue/request of the customer and then providing appropriate solution.
7. Multi-tasker as have worked on various issues/requests/complaint/cross-functions simultaneously.
8. I'm exceptionally fluent in communication skills and have handled various costumers from different countries.
So, I request you to please consider me and I'll assure to provide the good work in a timely manner.
However, I'm ready to work immediately.