Hello There,
Looking for an individual/team good at carrying out six sigma Lean projects in a call center environment. Its based on Transport delays resulting in less customer contacts.
I am freelance Trainer & Consultant in the field of Lean Six Sigma & Design of Experiment. I am ASQ Certified Black Belt Six Sigma. I made and supervise many Six Sigma projects and I Statistical expert in Minitab Six Sigma applications.
As a LEAN Six Sigma Black Belt, I have performed LEAN Six Sigma training in more that ten countries around the world and I am capable to deliver training on all level of the organization. The most successful outcome should be based on a need assessment of the organization in which the training should be conducted.