Dear Mr./Ms.,
I am very interested in the Customer service position that you have advertised. I believe my training, experience, and proven ability as a Czech and Slovak customer support agent will allow me to significantly contribute to the productivity and quality of your company.
In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of customer cervice operations - live chat, phone, email and WhatsApp. I possess a unique talent for translating highly complex technical information into terms and concepts that the end users can readily grasp. These skills have enabled me, in my most recent position, to reduce our response time to trouble tickets by 45%, vastly improving our client satisfaction ratios.
Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements.
I believe it would be mutually beneficial for us to discuss the goals of your company and how my abilities can help you achieve goals.
Thank you for your time and consideration.
Sincerely,
Ales Kraus