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Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

Från 95,588 betyg, betygsätter kunder vår Customer Service Specialists 4.88 av 5 stjärnor.
Anlita Customer Service Specialists

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    38 jobb har hittats, med prissättning USD

    My Startup is in urgent need of a skilled Telecaller dedicated to generating leads in the Healthtech industry. We're looking for someone with excellent communication skills, a comprehensive understanding of Healthtech products, and proven experience in cold calling. This role is crucial in reaching our target audiences, which include healthcare professionals, patients, caregivers, and insurance providers. Languages: English and Hindi. Any other languages known would be cherry on cake. Ideal Skills and Experience: - Strong interpersonal and communication skills - Deep understanding of Healthtech industry - Proven track record of successful cold calling - Ability to engage and build rapport with healthcare professionals, patients and caregivers, and insurance providers. By joinin...

    $119 (Avg Bid)
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    8 bud
    Call center 6 dagar left
    VERIFIERAD

    Necesito una compañía que se dedique a contestar llamadas y hacer ventas por telefono . “Call center “

    $500 (Avg Bid)
    $500 Snittbud
    2 bud

    I am seeking a resourceful and attentive entry-level virtual assistant to help me take charge of my daily tasks. Your main responsibilities will be: - Email management: organizing and responding to emails, filtering spam, and flagging important messages. - Appointment scheduling: organizing my calendar, arranging business meetings, and ensuring that I never miss any important dates. - Social media management: updating my social media account, creating and scheduling posts, and monitoring engagement. Catering to these tasks will require a commitment of 10-20 hours per week. Although I prefer someone who is at the entry level, all candidates are welcome as long as you are a quick learner, are organized, and have good time management skills. Experience in administrative work and good commun...

    $6 / hr (Avg Bid)
    $6 / hr Snittbud
    186 bud

    I'm in need of a personal virtual assistant. The ideal candidate should be adept at managing emails, calendars, and travel arrangements. Good communication skills are a must. Proficiency in Microsoft Office or Google Suite and project management software is a plus.

    $283 (Avg Bid)
    $283 Snittbud
    51 bud

    I'm looking for professional organizers to work with our company with a range of projects across home, office, and estate sale support. Key Tasks: - Home Decluttering: This will involve sorting through items, eliminating clutter, and organizing belongings in a way that's functional and aesthetically pleasing. - Office Filing System Setup: I need assistance in setting up a coherent and efficient filing system in my office. The right candidate should be able to help streamline the process and make it easy to maintain. - Assistance with Moves: I also need help with packing and unpacking during moves. This includes ensuring that items are packed securely, labeled properly, and unpacked efficiently in the new location. I'm looking for someone with experience in: - Home organiza...

    $15 - $25 / hr
    Lokalt Framhäv Brådskande Sekretessavtal
    $15 - $25 / hr
    0 bud

    We're on the search for a dedicated Customer Support Specialist for a part-time (4 hours/day) position to enhance our customer satisfaction. Key Responsibilities: - Handle communication via emails, live chat, and social media. - Efficiently answer client inquiries. - Resolve customer complaints in a professional and timely manner. - Share accurate product information. - Amend product orders and customer accounts in Shopify as required. Ideal candidate should have prior experience in customer service. Excellent problem-solving skills, knowledge about our product line, and a can-do attitude are essential. Training will be provided to ensure familiarity with our product and company policies.

    $15 / hr (Avg Bid)
    $15 / hr Snittbud
    74 bud

    I'm in need of an experienced telemarketer and lead generator to assist with my export business. Your primary focus will be on home textiles, so a flair for this industry and its nuances would be invaluable. Key Responsibilities: - Conducting cold calls to prospects in the home textiles industry - Generating leads and setting appointments for further negotiation - Managing data and documenting sales prospects Your Skills: - Proven experience in telemarketing and lead generation - Excellent communication and negotiation skills - Familiarity with the home textiles industry - Ability to maintain a positive attitude in a high-pressure environment. I'm looking for someone who is not only able to generate leads, but also has the ability to close deals. The ideal candidate will be c...

    $74 (Avg Bid)
    $74 Snittbud
    6 bud

    I need a professional to generate leads in the field of recruitment. The main focus is on telemarketing positions. - Industry: Recruitment - Specific roles: Telemarketing - Geographical targeting: Poland The ideal candidate should have dome experience in lead generation or sales customer services related , particularly for telemarketing roles. Additionally, knowledge of the specified region and its market would be an advantage. A broad understanding of the recruitment sector as a whole would also be beneficial. Those without a direct experience but having passion to learn and perform may also apply.

    $4 / hr (Avg Bid)
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    14 bud

    I'm seeking a highly organized and diligent Virtual Assistant. Your key responsibilities include handling multiple core tasks including: - Email management - Calendar maintenance - Research and data gathering - Quote preparation - Taking phone messages I anticipate needing your assistance for 10-20 hours per week. Familiarity with instant messaging applications, used for consistent project updates and communication, will be an advantage. Ideal candidates should have experience with these tasks, show initiative and possess excellent multitasking skills. The quality of your attention to detail will be evaluated during the selection process.

    $3 / hr (Avg Bid)
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    PLEASE DO NOT USE AI TO GENERATE YOUR PROPOSAL......If you have already written a proposal withg AI please resubmit your bid with a genuine response. Thanks. **Job Posting: Full-Time Bilingual Virtual Assistant (English/Spanish)** Thank you for taking the time to read through this job description. We are passionate about our work and seek to collaborate with equally passionate and detail-oriented individuals. This is a permanent, full-time position requiring your complete dedication. **Compensation:** Please submit your bids based on a monthly salary. Payments will be made weekly, as the month will be segmented into weekly milestones. Take your time to craft a thoughtful proposal that reflects your skills and passion. **Job Requirements:** This role demands a full-time commitment of 8 ...

    $776 (Avg Bid)
    $776 Snittbud
    42 bud

    We are looking to place two Rockstar Call Center Directors. The ideal candidate must have: - A minimum of 5 years managing call centers. - The ability to type at 70 WPM. - Perfect spoken English and Spanish. - Incredible charisma - 5 Years Experience Being a a hardcore Sales Assassin, must be a sales killer - Unreal Confidence - Jordan Belfort JR like personality Additional Requirements: - Proven track record of successfully leading and improving call center operations to achieve outstanding customer service. - Strong problem-solving skills and the ability to make critical decisions under pressure. - Excellent organizational and time management skills. - A deep understanding of call center software and technologies. - Ability to recruit, train, and motivate staff to exceed targets. - Exper...

    $20 / hr (Avg Bid)
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    5 bud

    I'm looking for an Executive Assistant to handle a minimum of 10 to a maximum of 20 hours per week. The main tasks will include: - Email and Correspondence Management: Be responsible in managing my emails, filtering important ones and responding to them accordingly. - Personal organization: This requires you to assist me with daily tasks that optimize my time and productivity. - Customer Care: You'll have to occasionally interact with our coaching clients ensuring their experience is satisfactory. An ideal candidate must possess excellent communication skills, have experience in admin roles, and be well organized. A background in customer service would be an advantage as you'll be dealing with our coaching clients from time to time.

    $31 / hr (Avg Bid)
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    Cercasi 4 opinionisti in italiano, in lingua italiana, per talk generalista in youtube e social. Dovrai collegarti con webcam e microfono o col tuo cellulare al link che ti daremo. Le registrazioni o dirette durano da 1 a 2 ore. Interverrai, insieme agli altri ospiti parlando di argomenti di attualità, costume, viaggi e spesso televisione e reality show, che ti verranno prima anticipati. E' prevista una breve fase di istruzione e formazione, naturalmente pagata. E' necessario che tu invii un tuo video di pochi secondi di presentazione tramite il messenger di Freelancer, il video non verrà da noi scaricato, ma visto direttamente in freelancer, mai usato in nessuna circostanza a contesto. Compenso non superiore a 9 euro /ora (importo del vostro bid).. Il compe...

    $10 / hr (Avg Bid)
    Framhäv
    $10 / hr Snittbud
    6 bud

    I'm looking for a Customer Service Representative (CSR) to handle incoming customer inquiries across multiple channels. The ideal candidate should be comfortable with providing both scripted and personalized responses. Key Responsibilities: - Handling customer inquiries via phone, email, and live chat - Providing scripted responses with professionalism and accuracy - Tailoring personalized responses to customer needs and concerns - Utilizing pre-written templates as needed Qualifications: - Proven experience in a similar role with at least X years in customer service - Proficiency in using customer service software and tools - Excellent written and verbal communication skills - Ability to multitask and work under pressure - Strong problem-solving ability Please inc...

    $32 / hr (Avg Bid)
    $32 / hr Snittbud
    38 bud

    Job Responsibilities: -Handle customer account issues such as registration, money transfers, and other usage errors -Provide support through various channels including phone calls, chat, email, tickets, and attachments -Acquire product knowledge and complete tasks assigned by supervisors Job Requirements: -At least one year of customer service experience -Ability to handle multiple tasks simultaneously -Fluent in spoken English and Mandarin -Willingness to undergo training with the USA team during night shifts -Hardworking and fast learner

    $4 / hr (Avg Bid)
    $4 / hr Snittbud
    8 bud

    Job Responsibilities: -Handle customer account issues such as registration, money transfers, and other usage errors -Provide support through various channels including phone calls, chat, email, tickets, and attachments -Acquire product knowledge and complete tasks assigned by supervisors Job Requirements: -At least one year of customer service experience -Ability to handle multiple tasks simultaneously -Fluent in spoken English and Mandarin -Willingness to undergo training with the USA team during night shifts -Hardworking and fast learner

    $4 / hr (Avg Bid)
    $4 / hr Snittbud
    6 bud

    I am looking for someone to test out an app or two for me. Must be U.S. based

    $20 (Avg Bid)
    $20 Snittbud
    22 bud

    La actividad consiste en pedir una cotización de manera presencial en cinco empresas asignadas por tu coordinador. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial a cada uno de los cinco negocios asignados. (Tiempo aproximado 5 horas: 30 minutos en cada negocio + 30 minutos de tiempo de traslado a cada negocio) 3. Enviarnos las cotizaciones recibidas por corr...

    $105 (Avg Bid)
    Lokalt
    $105 Snittbud
    2 bud

    I'm in need of a native German-speaker for a part-time customer support role, working 1-3 hours a day. Responsibilities will primarily include: - Managing customer interactions through both email and phone. - Responding within a three-hour window from the time of customer contact. - Primarily handling billing inquiries. The most suited for this role are those with: - Proficiency in German - Excellent customer service skills - Experience with billing inquiries - A fast yet detailed approach to their work. Experience in a similar role will be favorably looked upon but is not strictly necessary.

    $9 / hr (Avg Bid)
    $9 / hr Snittbud
    11 bud

    **Título del Anuncio: ¡Únete a Nuestro Equipo de Atención al Cliente para Dropshipping!** **Descripción:** ¡Estamos buscando un Especialista en Atención al Cliente para unirse a nuestro equipo de dropshipping y ayudarnos a brindar un excelente servicio a nuestros clientes! Si tienes experiencia en este campo y hablas español con fluidez, ¡queremos conocerte! **Sobre Nosotros:** Somos una tienda de dropshipping en crecimiento que se especializa en [mencionar el nicho o tipo de productos]. Nos esforzamos por ofrecer productos de alta calidad y una experiencia de compra excepcional a nuestros clientes. **Lo que Ofrecemos:** - Honorarios iniciales de $4 por hora, con 4 horas de trabajo a la semana. - Posibilidad de aumentar las ...

    $4 / hr (Avg Bid)
    $4 / hr Snittbud
    43 bud

    I'm in need of a talented customer service representative to provide phone support, email support, and live chat support. Key Responsibilities: ● Handle a low volume (1-50 inquiries per day) effectively and professionally. Improving customer service experience, create engaged customers and facilitate organic growth ● Manage large amounts of incoming queries through multiple channels (voice, in-app, email) ● Taking ownership of customers issues and following problems through to resolution ● Keep accurate records and document customer service actions and discussions ● Analyze statistics and compile accurate reports ● Follow communication procedures, guidelines and policies ● Take the extra mile to engage customers Skills and Experience Required: ● Experience in providing customer s...

    $11 / hr (Avg Bid)
    $11 / hr Snittbud
    75 bud

    I am looking for a reliable virtual assistant to help me with a variety of tasks ranging from email management, scheduling, data entry and documentation to managing Excel sheets and handling calls. Your communication skills are crucial and you should be comfortable with a variety of communication tools. Ideal skills and experience include: - Prior experience as a virtual assistant - Proficiency in time management and organizational skills - Strong communication skills - Familiarity with a variety of communication tools including email, instant messaging apps and Whatsapp calls I expect to communicate with my virtual assistant on once per day 1-2 hours a day basis. The right candidate would be someone who is proactive and can work independently to get the job done. Must be fluent in Eng...

    $3 / hr (Avg Bid)
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    233 bud

    We oversee a significant volume of emails on behalf of our clients, and we presently utilize to facilitate the warming up of our email accounts for enhanced deliverability. We seek an experienced individual proficient in utilizing warm-up tools to assist in managing our inboxes within inboxlane. This delegation will enable us to redirect our focus towards efficiently managing client sales while using pre-warmed inboxes for sending emails. Required Skills: - Excellent comprehension of English is crucial - Familiarity with or similar email warmup management platforms is a plus. - You should have previous experience as a Virtual Assistant or in a similar role. As for timing, there's no specific deadline for project completion as I am looking for ongoing assistance. I appreciate re...

    $10 / hr (Avg Bid)
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    80 bud

    I'm seeking a talented virtual assistant to support me with email management, data entry, and appointment scheduling. The ideal candidate should be able to dedicate less than 10 hours per week to these tasks. Key Responsibilities: - Efficiently manage my email correspondence - Perform data entry tasks as needed - Assist with scheduling my appointments The successful freelancer will need to have a solid grip on the Microsoft Office Suite, as well as experience using project management tools. This role will suit someone who is organized, proactive, and highly efficient. Please provide examples of your past experience in this area when applying.

    $18 / hr (Avg Bid)
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    136 bud

    I'm looking for a freelancer who can help me take these indeed assessments for will be focused on evaluating candidates' technical skills and problem-solving abilities. Key Requirements: - Proficient in creating multiple-choice questions that accurately assess technical competencies. - Familiar that can effectively evaluate problem-solving skills. - Experience with online assessment tools is preferred, though not mandatory. The ideal candidate will: - Have a strong understanding of technical skills required for the position in question. - Be able to create engaging and challenging multiple-choice questions. - Provide a detailed evaluation of candidates' problem-solving abilities. - Ensure the assessment is a fair and accurate representation of candidates' skills.

    $18 / hr (Avg Bid)
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    49 bud
    Remote Point of Call Coordinator 2 dagar left
    VERIFIERAD

    Ongoing weekly work opportunity up to 60 hours per week I'm looking for a dedicated professional who can serve as the primary point of contact for my company, overseeing both customer support and team coordination. More specifically, I need someone who can assist in setting up a system that will: - Enable VoIP calling capabilities: You'll be responsible for setting up a system that can make calls to my customers from your country, but display an Australian number. - Schedule and Calendar Integration: You'll be in charge of setting daily schedules for teams, ensuring everyone's tasks are balanced. - You will be required to answer phone calls send text messages to team and customers for up to 50 hours per week. - you will need to be the point of contact for all team or...

    $161 (Avg Bid)
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    26 bud

    Please submit a voice recording using to apply to this job, you must submit a voice recording telling about your experience & schedule (in English) If you do not submit a recording, we will not contact you. The pay is $100 / week, starting. 6 hours per day.

    $122 (Avg Bid)
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    13 bud

    I am seeking intermediate-level virtual assistants who can perpetually support the growth of my digital agency. Your primary tasks will include but are not limited to: - Email Management: Organizing & responding to a volume of emails. - Social Media Management: Executing strategies and managing multiple social media profiles. - Research and Data Entry: Conducting web research and entering data. - Lead Generation: Identifying and cultivating potential clients. - Web Development: Assisting in maintaining and updating our agency's website. - Sales Appointment Setting: Scheduling meetings with leads and partners. The ideal candidates will have prior experience in these areas and have an understanding of the operations in a digital agency. Please indicate your timezone and working h...

    $6 / hr (Avg Bid)
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    I'm in need of a seasoned salesperson with expertise in telecommunications sales, excellent interpersonal skills, and a solid understanding of VoIP systems, to drive sales of our secure landline VoIP phone system to United States small and medium businesses. Key responsibilities include: - Inside and outside sales activities to potential small business customers - Conducting engaging remote and on-site product demonstrations - Handling objections and closing the sale The ideal candidate should have: - Prior experience and a successful sales track record in the telecommunications and/or cybersecurity industry - Exceptional communication and negotiation skills - A solid understanding of landline phone systems Your role will be pivotal in boosting sales and our presence in the small b...

    $148 (Avg Bid)
    $148 Snittbud
    14 bud
    Expert Virtual Assistant Needed 2 dagar left
    VERIFIERAD

    As a busy entrepreneur, I'm in need of a virtual assistant who can function seamlessly as my right-hand man/woman. I anticipate requiring over 15-20 hours of your time each week as there are a host of tasks that need to be managed. *I'm seeking a skilled virtual assistant to assist me with a range of tasks on a weekly basis. Your primary responsibilities would include: -NUMBER 1 TASK: Sending DM's using my IG to influencers to create more business and that are relevant to my business model. You'll be sending DMs to certain influencers on Instagram following our agency’s message template. I will then take over the conversation once someone is interested. - Email management- Staying on top of my inbox and keeping communication lines open. - Creating job posting...

    $12 / hr (Avg Bid)
    Sekretessavtal
    $12 / hr Snittbud
    79 bud

    I require a customer service/sales representative available on a per-call basis with a sales bonus. The job involves handling 50-100 calls per week for our bouncy rental business. Key Responsibilities: - Handling incoming calls from potential and existing customers. - Providing exceptional customer service. - Identifying and converting sales opportunities. -Answer incoming calls and provide comprehensive information about our inflatable party rentals. -Efficiently process bookings, manage customer inquiries, and close sales. -Maintain a professional and courteous demeanor in all interactions. -Utilize various computer applications to manage customer information and bookings. The ideal candidate should have: - Prior experience in customer service and/or sales. - Excellent communicati...

    $158 (Avg Bid)
    $158 Snittbud
    44 bud

    I'm in need of a talented customer service representative to provide phone support, email support, and live chat support. Key Responsibilities: ● Handle a low volume (1-50 inquiries per day) effectively and professionally. Improving customer service experience, create engaged customers and facilitate organic growth ● Manage large amounts of incoming queries through multiple channels (voice, in-app, email) ● Taking ownership of customers issues and following problems through to resolution ● Keep accurate records and document customer service actions and discussions ● Analyze statistics and compile accurate reports ● Follow communication procedures, guidelines and policies ● Take the extra mile to engage customers Skills and Experience Required: ● Experience in providing customer s...

    $3 / hr (Avg Bid)
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    51 bud

    I am in the need of a gifted writer who can help me revamp both my resume and cover letter. My professional experience is in the mid-level range. Your expertise should be in shining light on my skills and experiences so they are fitting for the jewellery industry. The ideal candidate will have: - A solid background in resume and cover letter writing - Understanding how to tailor documents specifically for the jewellery industry - Experience working with professionals at the mid-level stage of their career.

    $80 (Avg Bid)
    $80 Snittbud
    10 bud

    展示会の詳細:  開催日: 2024年5月15日(水)・16日(木)  時間: 9:00 ~ 18:00 (昼休憩1時間あり)  所在地: 東京ビッグサイト 西展示棟1・2ホール(東京都江東区有明3-11-1) 仕事の内容: ● 顧客からの問い合わせを翻訳して整理する ● 接客補助やブース案内のお手伝い ● 収集された情報の処理を支援する ● 展示ブースの資料作成のお手伝い 経歴経験: ● 高等学位以上の在学中または卒業生で、一定の工学的背景があることが望ましい ● 日本語を母国語とします。 優れた英語または北京語または広東語、優れた対人スキルとコミュニケーションスキルを備えていること ● 前向きで楽観的な性格で、積極的に提案し、積極的に解決策を模索する方

    $229 (Avg Bid)
    Lokalt
    $229 Snittbud
    1 bud
    Real Estate VA for Cold Calling Tasks 16 timmar left
    VERIFIERAD

    I am in need of a reliable virtual assistant experienced with cold calling, who can help progress my residential real estate business. Tasks: - Performing cold calls: You need to have great communication skills that enable you to reach potential clients and get their interest in our services. - Lead generation: I need assistance locating potential clients. Your knack for prospecting will come in handy for this task. - Appointment setting: Your ability to manage schedules and set appointments is crucial. This will be a part-time position requiring 10 hours of work weekly. Prior experience in a similar role in the real estate industry is required for this job.

    $11 / hr (Avg Bid)
    $11 / hr Snittbud
    43 bud

    Bahis sektöründe bilgili ve deneyimli, mümkünse 10 parmak klavye kullanımı becerisimi birleştirerek canlı destek biriminde aktif rol almak isteyen arkadaşlar arıyoruz. Müşteri odaklı yaklaşım ve çözüm odaklı olan arkadaşlar bizim ile iletişime geçebilir.

    $744 (Avg Bid)
    $744 Snittbud
    61 bud

    I need a reliable and organized virtual assistant based in Delhi-NCR to help me with various tasks. Responsibilities: - Email Management: Handling and organizing my email correspondence, flagging important messages, and drafting responses. - Appointment Scheduling: Coordinating and scheduling my meetings, calls, and other appointments. - Social Media Management: Assisting in managing my social media accounts, creating and scheduling posts, and engaging with followers. I am looking for an entry-level virtual assistant with a positive attitude and excellent organizational skills. The ideal candidate should be based in Delhi-NCR, as some tasks may require in-person assistance. Communication: I prefer communication primarily through email. Therefore, prompt and clear email communication is...

    $11 / hr (Avg Bid)
    $11 / hr Snittbud
    20 bud

    I'm in search of a specialist manufacturer representative, knowledgeable within the building product industry, particularly tile installation products. Key responsibilities will involve: - Representing my line of waterproofing products - Adequate knowledge and experience around the specified product line is a necessity. Required Skills: - Past experience as a manufacturer representative in the building products industry - Expertise in tile installation elements, specifically adhesives, grout, and tile trim - Proven understanding of waterproofing products and their application in tile installation. Your compelling track record in the building industry and knack for increasing product visibility will be crucial to this role. If you are dedicated and driven to succeed, this role off...

    $3000 - $5000
    Lokalt
    $3000 - $5000
    0 bud

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