HelpdeskJobb

... UPI, wallets. Secure payment gateway integration. Payment breakdown and invoices for customers. 8. Notifications: Push notifications for order updates, offers, and new messages. Reminders for scheduled pick-ups and deliveries. 9. Reviews & Ratings: Customers can rate designers after service completion. Option to leave a detailed review. 10. Customer Support: In-app chat support. FAQ section. Helpdesk for issue resolution. 11. Admin Panel (Back-End): Manage users, designers, and orders. View analytics and reports on app usage. Approve or reject designer registrations. Monitor and respond to customer support tickets. Technical Specifications: **1. Backend: Server: AWS or Google Cloud Database: MySQL or MongoDB API: RESTful APIs for communication between the front-end and back-...

With over six years in customer support and cold calling, I have expertise across various industries. I e...to deliver exceptional service in these: ● Customer Support Specialist & Service Representative ● Help Desk & Technical Support ● Live Chat & 24/7 Support ● Virtual Assistant ● Cold Calling & Telemarketing ● Lead Generation Industry Experience: My background spans various sectors, including: ● Logistics & E-commerce ● Restaurants ● Airbnb/Real Estate ● Medical Billing & Insurance Claims ● IT Helpdesk ● Hospitality & Tourism Tools Proficiency: I have hands-on experience with the following software: ● CRM Management (Zendesk, Salesforce, HubSpot CRM) ● Ticketing Systems (HALO PSA and FreshDesk) ● Project Management Tools (, ZohoDesk, Asana, Slack)

With over six years in customer support and cold calling, I have expertise across various industries. I e...to deliver exceptional service in these: ● Customer Support Specialist & Service Representative ● Help Desk & Technical Support ● Live Chat & 24/7 Support ● Virtual Assistant ● Cold Calling & Telemarketing ● Lead Generation Industry Experience: My background spans various sectors, including: ● Logistics & E-commerce ● Restaurants ● Airbnb/Real Estate ● Medical Billing & Insurance Claims ● IT Helpdesk ● Hospitality & Tourism Tools Proficiency: I have hands-on experience with the following software: ● CRM Management (Zendesk, Salesforce, HubSpot CRM) ● Ticketing Systems (HALO PSA and FreshDesk) ● Project Management Tools (, ZohoDesk, Asana, Slack)

As a support engineer, I am in need of assistance with troubleshooting technical issues on the GRC (Global Risk Compliance) application. The primary concern revolves around working on tickets Ideal Skills and Experience: - Strong background in technical troubleshooting, par...support engineer, I am in need of assistance with troubleshooting technical issues on the GRC (Global Risk Compliance) application. The primary concern revolves around working on tickets Ideal Skills and Experience: - Strong background in technical troubleshooting, particularly with GRC applications - Experience dealing with understanding grc application - Previous work with technical support or helpdesk roles - Excellent problem-solving skills - Ability to work under pressure and handle multiple tickets e...

...districts in Saudi Arabia, as well as product categories and specific products. It must integrate with our existing helpdesk module and payment gateway to manage out-of-warranty visits that require payment processing. Key Features: 1. Region, City, and District Hierarchy: • Saudi Arabia’s 13 regions. • Dynamic city dropdown based on selected region. • Dynamic district dropdown based on selected city. 2. Product Categories and Products: • Dropdown for product categories (e.g., air conditioners, refrigerators, etc.). • Dynamic product list based on selected category. 3. Helpdesk Integration: • All form submissions should automatically create a ticket in the existing Odoo helpdesk module with detailed information about the ...

Please look at the attachments before submitting to be considered. And it is not that I dont know how to upload prices. I did but I got error messages. If you have a look they say that lines are missing or incomplete. However all I did was copy/paste updated prices. I dont see the issue. Shopify helpdesk could not help either!!!!!!!!!!! So I have attached the csv with the new prices called "NeuePreiseKNQ", the original File called "AltePreise" (this I downloaded and after errors uploaded and it perfectly works so basically this is the backup) aswell as a PDF of the errormessages I get from Shopify. If you have a look you will see that most lines dont even exist as such. I'm having an issue with uploading a new list of prices to my Shopify store. The list...

Please look at the attachments before submitting to be considered. And it is not that I dont know how to upload prices. I did but I got error messages. If you have a look they say that lines are missing or incomplete. However all I did was copy/paste updated prices. I dont see the issue. Shopify helpdesk could not help either!!!!!!!!!!! So I have attached the csv with the new prices called "NeuePreiseKNQ", the original File called "AltePreise" (this I downloaded and after errors uploaded and it perfectly works so basically this is the backup) aswell as a PDF of the errormessages I get from Shopify. If you have a look you will see that most lines dont even exist as such. I'm having an issue with uploading a new list of prices to my Shopify store. The list...

...Description: I am looking for a skilled freelancer to help develop a CRM system using FlutterFlow or Flutter. The project will include the following features: Key Features: Kanban Board: Visual task management for the sales team. Drag-and-drop functionality for task prioritization. Task Management: Create, edit, and assign tasks. Notification system to alert team members of new tasks or updates. Helpdesk Center: Ticketing system for support requests. Users can open tickets and track their status. Admins can manage and respond to tickets. User Permissions: Role-based access control to manage what users can see and do within the system. Different access levels for sales, support, and admin users. Client Dashboard: Comprehensive client profiles with options for adding and edi...

I'm seeking an expert for a comprehensive Odoo implementation...ensuring two-way email synchronization. I also need assistance configuring a customer support-oriented portal and customizing the customer view in CRM, Contacts, and Helpdesk. Key Responsibilities: - Implement and optimize Odoo with an emphasis on Outlook integration. - Facilitate two-way email synchronization. - Configure a customer support-focused customer portal. - Customize the customer view across various Odoo modules. - Assist with migrating from Zendesk to Odoo. Ideal Skills and Experience: - Extensive experience with Odoo implementation. - Proven track record of Outlook integration. - Expertise in CRM, Contacts, and Helpdesk customization. - Prior experience with Zendesk migration. - Strong custome...

We are looking to build our own branded software plugin for our client dashboard. Website is built on Wordpress and the dashboard is completely alrea...plugin for our client dashboard. Website is built on Wordpress and the dashboard is completely already created . We would like someone to cleanly develop a custom plugin that will have many features added over time and we’d like to do them one by one. Including things like project manager system, SEO analytics dashboard, chat, and more. This project specifically is ONLY for one part of it, the "Helpdesk". We have a project document with details as well as wireframes that will be sent upon messaging. We will be choosing someone with 500+ reviews that has the best price and best timeframe estimate. Any absurd ...

I am looking for a dedicated and experienced Remote Customer Service Representative to join our growing tea...order status and tracking inquiries Ideal Skills and Experience: - Previous experience in a customer service role, preferably in a tech-oriented company - Strong communication skills - Proficient in handling billing inquiries and technical support - Able to track, manage and respond to order inquiries Familiarity with Specific Tools: - Experience with CRM systems like Salesforce - Knowledge of Helpdesk software such as Zendesk - Proficient in Call center software like Five9 If you are passionate about customer service and meet these criteria, I would love to hear from you. If you are interested in this exciting opportunity, please submit your resume here:

I'm seeking a dedicated Helpdesk Support Agent to provide top-notch customer service to our clients. The role primarily involves: - Interacting with customers to resolve issues and address inquiries - Ensuring a seamless customer experience The ideal candidate will communicate with customers primarily through email and live chat. This is an entry-level position, making it perfect for individuals looking to kickstart their career in customer service. However, a strong commitment to customer satisfaction and effective communication skills are essential. Skills and Experience: - Excellent written communication skills - Prior experience in customer service is a plus, but not mandatory - Ability to handle inquiries and resolve issues efficiently - Committed to providing a seamle...

I am seeking an experienced professional to implement a live chat and helpdesk system for my business. This project will involve the initial setup of the systems and then transitioning to optimizing the workflow for maximum efficiency. The ideal candidate should have experience with popular platforms such as Zendesk, Freshdesk, or similar tools. Your bid should include details of your experience with these systems and any workflows you have developed.

NO SEO REQUIRED. I need Freelancer(s) to send these links to target marke...globally, businesses, bloggers etc. Promote these customer service tools. 10% COMMISSION EXTRA ON EVERY PAID LICENSE Promote following links: - LiveChat is a tool that allows you to chat real time with your visitors. - Effective Ticketing Tool - Save Time with chats with a chatbot! If any users signup for the trial links above and TURN TO A PAID LICENSE, I WILL AWARD AN EXTRA COMISSION

...implementation of software updates, security patches and regular system diagnostics to prevent downtime. - AI-based analysis: Use of machine learning to identify potential problems before they occur and optimize the IT infrastructure. - Reporting and analytics: Regular reports on IT system performance, recommendations for improvement and historical analysis - Support integration: Integration with helpdesk systems for fast ticket processing and escalation. - Security management: Tools for protection against cyber attacks, including real-time threat detection and response measures. Ideal Skills: - Proficiency in full stack development - Experience with SaaS platforms - Understanding of IT support and maintenance frameworks - Ability to create user-friendly and accessible inter...

I'm seeking a dedicated Helpdesk Support Agent to provide top-notch customer service to our clients. The role primarily involves: - Interacting with customers to resolve issues and address inquiries - Ensuring a seamless customer experience The ideal candidate will communicate with customers primarily through email and live chat. This is an entry-level position, making it perfect for individuals looking to kickstart their career in customer service. However, a strong commitment to customer satisfaction and effective communication skills are essential. Skills and Experience: - Excellent written communication skills - Prior experience in customer service is a plus, but not mandatory - Ability to handle inquiries and resolve issues efficiently - Committed to providing a seamle...

I'm seeking an intermediate level, ad-hoc IT Helpdesk professional to assist with a small Managed Service Provider (MSP). Key Responsibilities: - Answering and resolving IT calls - Troubleshooting software issues - Addressing hardware malfunctions Requirements: - Must be UK based, ideally East Anglia - 1-2 Years IT Helpdesk experience Initially, the workload would be a handful of hours per month, but this may increase as the business grows. The core hours for this role are 9AM-5PM on weekdays. Ideal Skills: - Proficiency in troubleshooting software and hardware - Intermediate level IT expertise - Experience working with a Managed Service Provider Operating Systems: Support is needed for Windows and macOS. This post is for scoping purposes, and a freelancer may cho...

I'm in need of a dedicated helpdesk professional to provide technical support and setup for our client's computers and laptops. This project requires someone with extensive experience in hardware troubleshooting and repair as well as in providing excellent customer service. Your role will involve diagnosing issues, offering solutions, and ensuring minimal downtime. Some travel required

...day. The web application being tested is a Facility Management Helpdesk Module. The following are the specific requirements for this project: - Conduct load testing on my Facility Management Helpdesk Module web application - Ensure that the web application can handle high traffic volumes of more than 500 users per day - Identify any bottlenecks or performance issues that may be affecting the web application's performance - Provide detailed recommendations on how to optimize the web application's performance - Ensure that the web application is fully functional and responsive under high traffic volumes The ideal candidate should have experience in load testing web applications, specifically in the Facility Management Helpdesk Module. They should also have...

I am seeking a social media marketing expert to promote specific links to...tech/ SaaS related products is a plus. - Strong understanding of social media SEO and algorithms to optimise reach. Promote following links: - LiveChat is a tool that allows you to chat real time with your visitors. - Effective Ticketing Tool - Save Time with chats with a chatbot! If any users signup for the trial links above and TURN TO A PAID LICENSE, I WILL AWARD AN EXTRA COMISSION

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...assignments, and track progress. 5. Interactive Content: Support for multimedia content, including video, audio, and interactive quizzes. 6. Notifications: Push notifications for course updates, reminders, and other relevant communications. 7. Offline Access: Capability to download course materials for offline viewing. 8. User Support: In-app support features, including FAQs, chat support, and a helpdesk ticketing system. 9. Feedback and Rating System: Mechanism for users to rate courses and provide feedback. 10. Analytics and Reporting: Dashboard for users to view their progress and for administrators to track user engagement and performance. Optional: 1. Enrollment and Payment Integration: Facility for users to enroll in courses and make payments (if applicable) directly throug...

I'm in need of a custom WordPress plugin designed to serve as a customer portal on my website. The primary function of this portal is to facilitate order tracking. Key features of the portal should include: - Comprehensive order tracking capabilities: This includes delivery tracking and access to order history. - Support and Helpdesk integration: I want my customers to be able to reach out for assistance directly through the portal. - User Interactions: The portal should allow users to initiate support tickets, leave product reviews, and engage in discussions, complaints, and review requests. Ideal skills for this job include: - Extensive experience with WordPress plugin development. - Proficiency in eCommerce and order tracking systems. - Understanding of customer support sy...

I'm seeking assistance in setting up an open source helpdesk software on my PHP shared hosting. The chosen software should incorporate ticket management, email integration and a knowledge base. The database for this setup will be MySQL. An example of one I like Im looking for someone to setup a support site for my site similar to However that site uses Zendesk but I dont want to pay for zendesk so need a free altenative that offers the same features/similar and the homepage can be made to look similar (e.g images for the sections/faq etc) Key Responsibilities: - Install and configure an open source helpdesk software on my PHP shared hosting. - Ensure the software has ticket management, email integration and a knowledge base. - Use MySQL for the

This project aims to develop a real-time chat feature that enables customers to communicate directly with the support/CS (Customer Service) team through the e-commerce website. This feature will facilitate customers in obtaining assistance or information related to products, orders, and other services.

I am looking for someone to help resolve ERPnext issues on a hourly rate basis as we are a hosting company providing ERPnext hosting services. I am looking for someone with good experience using the software and server side ...hourly rate basis as we are a hosting company providing ERPnext hosting services. I am looking for someone with good experience using the software and server side knowledge of it. Issues would involve anything from creating a new instance, debugging an issue, checking performance issues, checking modules not working, etc. Other requirements: • Can write in English very well • Can work on our helpdesk answering client tickets • Is widely available, atleast 10 hours a day during weekdays What I had in mind was 15/hr for pay with accurate and ho...

...Shopify, e-commerce, dispute resolution, and Helpdesk/CRM systems. Your role will be central to our customer service operations, ensuring seamless interactions and satisfaction. 1. Key Responsibilities: - Customer Interaction: Act as the primary contact for customers, managing emails and assisting with orders and returns. - Problem Solving: Quickly identify solutions for customer queries, troubleshoot issues, and handle incoming disputes and chargebacks. - Feedback Collection: Gather customer feedback to improve supplier procedures and shipping methods. 2. Ideal Candidate: - Experience: Proficient in customer support, especially within the Shopify, e-commerce and dropshipping business model landscape. - Technical Skills: Familiar with Helpdesk/CRM systems and adept at ...

Develop the frontend for the Helpdesk System on and configure the backend for the Helpdesk System. Total project budget: $500. $250 Down payment. $250 upon project completion.

I am searching for a skilled software developer, with proficiency in MVC C#, SQL SERVER, and mobile app development. The core requirement is to build a robust helpdesk system that will be hosted on a cloud server. The system should support WEB and MOBILE access, functioning seamlessly on both platforms. Key system functionalities should include: - A comprehensive ticketing system - Live chat support - An integrated knowledge base Additionally, the system should integrate cleanly with my current email service provider. If you've created similar systems or have experience with Freshdesk (or comparable platforms), it would be advantageous. I look forward to partnering with someone who brings relevant technical skills and creative initiative. Please bid only ...

I need a professional web developer who can build a modern and clean AI website with an integrated online store and Razorpay payment gateway. Key Requirements: - AI Website Builder: The website should leverage AI capabilities for better user experience and engagement. - Online Store: A fully functional e-commerce section is a must, with the capacity to sell both physical..."Launch Store." AI suggests initial marketing strategies (SEO optimization, social media campaigns). User implements suggested marketing tactics and monitors performance. 7. Post-Launch Support Objective: Provide ongoing support and optimization suggestions. Steps: User receives periodic AI-driven performance reports and suggestions for improvement. User can access support through chatbots or helpdesk...

... Key Requirements: - Implement web parts including News and Announcements, Company Calendar, and Employee Directory. - Follow our branding guide meticulously for design and aesthetics. Home Page Header:  Company Logo  Navigation Menu Main Sections:  TuwaiqCF: Official Website Link  CRM: Website Link  ERP: Website Link  DMS: Website Link  HR Services: Website Link  IT Services and Helpdesk: Website Link  HSSE Services and Requests: Website Link / Forms for access  Cybersecurity Awareness & Training: Website Link / Library and Training  SharePoint All company Website Link: Visit SharePoint Company Site & Departments Sites  HSSE Board: Reporting dashboard Highlights:  CEO Word:  A prominent section with a message from the CEO.  Announcements:  Latest...

I'm in need of an expert to set up a comprehensive helpdesk system using Zammad, an open-source solution. The system should be built from scratch and tailored to my specific needs. Key Features: - Ticket Management: The system should efficiently manage customer support requests and issues. - Knowledge Base: Implement a knowledge base to provide self-service solutions for common queries. - Live Chat Support: The system should support real-time chat to handle customer inquiries promptly. User Base: - The system will cater to a small team, with less than 10 users. The setup should be optimized for this scale. Integration: - The helpdesk system should be integrated with our current email systems and CRM software. This will help in maintaining a streamlined customer suppo...

...streamline our financial reporting processes and ensure that the system is aligned with the requirements of Indian accounting standards. Key Requirements: Odoo 17 implementation as per Indian accounting, Consists of the following: 1.⁠ ⁠Setup Invoicing (B2B) 2. Setup PO (including Template like different shipping address from company address etc.) 3. PO order list 4. Connect email (Godaddy) to helpdesk module 5. E-commerce website invoicing that is generated when customer orders on the website (taxes, shipping, coupon codes, confirmation e-mail, sms, setup payment gateway etc) that are required in online orders 6. Delivery challan 7. E-way Bill 8. Set up offline mode. Share 1 sample entry with a screen recording as proof of work completed. Ideal Candidate: - Experi...

I'm looking for a skilled developer to create a web application for our company's IT helpdesk. Modules : 1. User module: Login Sign up Forget password Create user and admin request any IT support 2. Ticket Module Create tickets by users Get an email notification when a new ticket is created Admin will see all the tickets and reply the ticket and each reply send email notification When solved, the admin will close the ticket So the ticket will have only 2 statuses: OPEN and CLOSED. 3. Report: Dashboard should show status of all tickets, statistics of closure and average time for each category. In the dashboard, the admin will see all tickets and can generate reports. Can export the report as CSV. 4. Activity Log: All actions will be saved as an activity log Technologies W...

Requirement for Project Overview: is an online platform where users can apply ...4: Testing and Quality Assurance - Phase 5: Deployment - Phase 6: Maintenance and Updates - Timeline: - Estimated completion time for each phase with milestones. 7. Maintenance and Support - Regular Updates: - Scheduled updates for security, features, and SEO. - Continuous improvement based on user feedback. - Support: - Dedicated support team to assist users and admin staff. - Helpdesk and ticketing system for issue resolution. This detailed document outlines the essential requirements for developing , ensuring a seamless experience for users and administrators alike, and maintaining high visibility through advanced SEO strategies.

I'm looking for a WhatsApp specialist to specifically focus on marketing and promotions for my existing...craft effective marketing strategies using WhatsApp. - Integration with CRM System: It's important that the specialist can seamlessly integrate our WhatsApp marketing efforts with our CRM system for better customer insights and engagement. - Helpdesk Software Integration: The specialist should also be able to integrate our WhatsApp communication with our helpdesk software for streamlined customer service. Ideal skills and experience: - Proven track record in WhatsApp marketing for business. - Proficiency in integrating WhatsApp with CRM systems and helpdesk software. - Strong communication skills and ability to understand our business needs to tailor the...

...Settings Screen - Dark Mode - Role Management - Class Block - Access Request A/T/E Login - Request Module Screen A - Grant Access - Calendar - Events and Tasks - Student Information System - Attendance Settings - Class Attendance - Class Specific Attendance Settings - Subject Attendance - Subject Specific Attendance Settings - Circular - Fees - Holidays - Timetable - Leaves - Payroll Approve - Helpdesk -Procurement : Raise Request in T/A/E Login Approve Request in Admin Login" - Appointment - Doc Request - Message - PTM - Report Card - Display Web URL - Today's Topic - GPS Tracking - Homework - Online Exam - Offline Submission - Lesson Plan in Parent and Teacher Login Platforms: The app should be available on both iOS and Android. User Authentication: We're...

...comprehensive ERP development project on ERP Next. Here are detailed elements needed: - Configuration of core modules such as: - Accounting (Including facets like Invoices, Purchase Orders, Credit Notes, Debit Notes) - Customer Relationship Management (CRM) - Order Management - HR and Payroll - Development of additional modules: - Integration of a Project Management tool - A Helpdesk for customer service issues - Asset Management - A Full-fledged Website - Mobile Application with a set of specific features needed. This includes: - Sales tracking for monitoring business performance - Inventory management for effective product tracking - Time tracking to optimize business productivity - Push notifications for real-time updates - ...

We are in need of a skilled professional who can build us an AI chat bot, utilizing Azure. This bot will be integrated on both our website and mobile application, serving as an advanced interactive tool. The bot notably performs below functions: -Answering FAQs -Handling customer service inquiries -Giving product recommendations Language Skills: - Fluent in English As an ideal candidate, you should demonstrate substantial experience in AI and chatbots development, a strong understanding of Microsoft Azure, and be able to implement multilingual capabilities in bots. We are particularly interested in experts who are able to create interactive, intelligent, and highly responsive bots that can handle a broad range of customer interactions.

...dishes based on user preferences and order history. - **Scheduled Orders:** Allow users to schedule orders for a later time or date. - **Subscription Services:** Implement subscription services like UberEats Pass for free delivery on eligible orders. - **Feedback and Ratings:** Rate and review restaurants and delivery services. - **Customer Support:** Access to support features like chat, FAQs, and helpdesk. - **Contact-Free Delivery:** Offer contact-free delivery options for user safety and convenience. 3. Driver Partner Section **Features:** - **Registration and Login:** Secure registration with personal, vehicle, and payment details. - **Profile Management:** Manage personal information, vehicle details, and payment methods. - **Order Notifications:** Receive notifications for...

I'm looking to have a full Marketing Automation SaaS Software developed and hosted on the cloud. The ideal candidate will have a strong background in software development, cloud tec...Media Posting Social Media Calendar Analytics and Reporting -Campaign Management Multi-Channel Campaigns Custom Triggers and Actions Campaign Templates A/B Testing -Payment Processing Invoicing and Billing Payment Gateways Integration Subscription Management One-Time Payments -Mobile App iOS and Android Apps Mobile CRM Access Push Notifications On-the-Go Management -Customer Support Tools Helpdesk and Ticketing Knowledge Base Live Chat Support Customer Feedback Forms The software will need to be able to handle more than 500 users at a time, so experience with large scale SaaS software develop...

I am in need of a professional who can create a top-notch informative website for my company. We specialize in digital transformation services, software development, helpdesk support, and network administration. Key Requirements: - The primary goal of the website is to generate leads and increase customer acquisition. - The homepage should include: * A contact form for potential clients * A comprehensive overview of our services * Client testimonials, as social proof * Information about us * Links to our social networks - The "About Us" section should: * Present our company history and background in a compelling way * Introduce our team members, highlighting their expertise The ideal freelancer for this project should have experience in: - D...

Here below is the points that need to do in Odoo 17 1 configure automatic backup 2 configure product and discuss about the requirement 3 fix report header and footer issue by fix library 4 add send name in person name field in incoming mail 5 add delete button in incoming mail and added delete functionality after create helpdesk and increase file upload limit 6 configure whats app module by installing correctly chrome driver on server 7 add section and note in optional product in SO form view and after add in reports of Quote and sale order both reports and after that added on portal side also 8 add functionality to update response of mail to existing ticket PLEASE NEED ODOO EXPERT

We need to new object to store incoming emails and add button so on helpdesk ticket automatic generate.

We have to configure following 1 Appointment website 2 helpdesk with website also 3 fresh db with multi company 4 multiple incoming email or outgoing email We need ODOO EXPERT ONLY

I am looking for a versatile IT support specialist who can assist me with a range of tasks. Key Responsibilities: - Microsoft Windows Server Support: I need help with installation, configuration, monitoring, troubleshooting, and performance optimization. -...configuration, monitoring, troubleshooting, and security management. Skills and Experience: - Proficiency in Power BI is essential. - Previous experience with SAP Business One is a strong advantage. - In-depth knowledge of Microsoft Windows Servers, desktop administration, and network support. - Ability to manage various tasks simultaneously. - Excellent communication skills to work effectively with our Helpdesk team. Please provide details of your relevant experience and your approach to handling these different areas of I...

We Need configuration of multi apps on Our Odoo 17 staging server and production as well. the following apps:- hide menu helpdesk knowledge whats app Accounting Module install Sign remove database link on portal Backup module integration Hide Menu :- Hide menu on the bases of user helpdesk -- Need Community Helpdesk feature Knowlege - Need Knowlegde module for Odoo community Accounting feature :- Accounting feature for Community Whats app:- Need whats app integration in Our Odoo Community Edition using Meta API Backup:- We need Automatic backup of db on google drive

I am in need of a remote customer care service and accountant to handle my business's customer inquiries, complaints, technical issues, bookkeeping, and financial analysis. Role...care service, experience in handling customer inquiries and complaints is essential. - Proficiency in using live chat software is a must for the customer care service. - For the remote accountant, experience in bookkeeping and financial analysis is required. Ideal Skills: - Excellent communication and problem-solving skills - Familiarity with customer relationship management (CRM) software and helpdesk ticketing systems may be beneficial - Strong attention to detail and time management skills Please reach out via text at [Removed by Freelancer.com Admin] if you meet these criteria and are intereste...

Lijep pozdrav, imamo otvoren projekt za Vienna ERP CRM i Helpdesk.

...Vienna ERP system's helpdesk module. In particular: Helpdesk Module Needs: - Implementation of ticket management - Creation of a knowledge base - Implementation of push messages, alerts, and a dashboard to efficiently manage tickets and support responses Advanced Customization: - In addition to the standard color scheme and logo changes, more advanced modifications are required. I'm particularly interested in work-flow customization and custom field additions to the ticket management systems. Ideal Skills: - Familiarity with the Vienna ERP system - Expertise in helpdesk operation - Proven ability to bring customization ideas into realisation Experience Level: - Previous experience with Vienna ERP customization - A strong track recor...